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Solved: cannot connect after BT upgrade

Discussion in 'Networking' started by harryisaac, Oct 28, 2007.

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  1. harryisaac

    harryisaac Thread Starter

    Joined:
    Oct 11, 2007
    Messages:
    8
    After using the Belkin wireless router for 2 weeks the light under the world symbol went from green to red and I could no longer connect to the internet I found that BT was upgrading the exchange where I live then they had to tell my ISP talktalk and this has taken a week of me not being online I eventually got back on line using the talktalk modem but the belkin router still has the red warning light on and i still cannot connect could you help me out please the router is belkin f5d7632-4 ver 5000uk my op sys is xp
    thanks in anticipation
     
  2. JohnWill

    JohnWill Retired Moderator

    Joined:
    Oct 19, 2002
    Messages:
    106,418
    Please supply the following info, exact make and models of the equipment please.

    Make and model of the broadband modem.
    Connection type, wired or wireless.
    If wireless, encryption used, (none, WEP, WPA, or WPA2)
    Make/model of your computer.
    Version and patch level of Windows on all affected machines, i.e. XP-Home (or XP-Pro), SP2, Vista, etc.

    Also, please give an exact description of your problem symptoms, including the exact text of any error messages.




    I'd also like to see this when connected to the modem directly, and again with the computer connected to the Belkin router with a wired connection.

    Start, Run, CMD to open a command prompt:

    Type the following command:

    IPCONFIG /ALL

    Right click in the command window and choose Select All, then hit Enter.
    Paste the results in a message here.

    If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.
     
  3. harryisaac

    harryisaac Thread Starter

    Joined:
    Oct 11, 2007
    Messages:
    8
    Thanks for your help before I had read your post I had got that frustrated I reset the wireless router and filled in the original info required to install it and it connected straight away thanks again for your advice
    Harry
     
  4. JohnWill

    JohnWill Retired Moderator

    Joined:
    Oct 19, 2002
    Messages:
    106,418
    Thanks for the feedback. :)
     
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