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Solved: Cannot connect to internet using ethernet cable after reformatting hard drive

Discussion in 'Networking' started by Bobbi1, Aug 11, 2013.

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  1. Bobbi1

    Bobbi1 Thread Starter

    Joined:
    Aug 11, 2013
    Messages:
    1
    I just reformatted my hard drive to windows xp on a dell vostro 200. I am trying to connect to the internet via an ethernet cable, which works on my dell dimension pc just fine. How do I determine what is wrong?
     
  2. etaf

    etaf Moderator

    Joined:
    Oct 2, 2003
    Messages:
    64,986
    First Name:
    Wayne
    you would need to re-instal all your drivers from the dell website - using your service tag number, on a label on the pc, or model number

    ------------------------------------------------------------------------
    Device Manager

    Please Post back the results in device manager as requested below

    You will now need to take a screen shot and copy that back to the working PC.
    Save the file to a USB flash drive or other removable media. Plug it into the working computer with internet access and copy the screen shot and attach the screen shot in a reply on the forum here.
    If you do not have another PC - do you have a phone connected to the internet - can you photograph the result and post the image in a reply

    how to access device manager for different windows versions
    http://www.computerhope.com/issues/ch000833.htm

    Hold the Windows key and press Pause key, should open to allow device manager to be seen, see the menu on the left hand side

    on a laptop you may need to use Hold the Windows key and press FN key + the pause key

    Once you are in device manager then navigate to:

    network adaptors, click on the + > post back the devices that are listed under network adapters
    are there any yellow ! ? or a X​

    post a screen shot of the device manager - network adapters

    To post a screen shot of the active window.
    For Windows XP
    Hold the Alt key and press the PrtScn key. Open the Windows PAINT application (Start> All Programs> Accessories> Paint) and Paste the screen shot. You can then use PAINT to trim to suit, and save it as a JPG format file.

    To upload the screen shot to the forum, open the full reply window ("Go Advanced" button) and use the Manage Attachments button to upload it here.
    Full details are available here http://library.techguy.org/wiki/TSG_Posting_a_Screenshot
     
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