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Solved: Cannot connect to my network printer;Device Manager not working.

Discussion in 'Networking' started by nldmartin, Jan 10, 2009.

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  1. nldmartin

    nldmartin Thread Starter

    Joined:
    Jan 10, 2009
    Messages:
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    I would appreciate any help re-connecting to my network printer(HP L7650). The other 2 pc's on my Windows peer-peer network are able to connect to this printer.
    HP tech support tried to fix this, but said my pc's Device Manager has disappeared. From "My Computer" the "My Network" does not display the other 2 pc's or the printer, but my desktop shortcut does allow me to connect to the other 2 pc's.
    Any ideas?? Thank you for your suggestions. nldmartin
     
  2. ~Candy~

    ~Candy~ Retired Administrator

    Joined:
    Jan 27, 2001
    Messages:
    103,706
    The poster communicated this message regarding this thread:

    21 Jan'09: I contacted Microsoft to get paid/professional help. They solved the printer access problem.They need me to get a Win XP install disc w/Service Pack 2 to solve the absent "Device Manager" problem (my WinXP install disc has Service Pak 1).



    So, I'll go ahead and mark it solved.
     
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