My work computer has a variety of problems. We have no tech guy, so I need help! I have Microsoft office word 2003. When I go to my add/remove programs, it shows that I have Office Word 2007. That program was never put onto my computer. So when I go to delete it, it does nothing. I went to a component (Security update for Word 2007), tried to delete it and got this message: This patch package could not be opened. Verify that the patch package exists and that you can access it, or contact the application vendor to verify that this is a valid windows installer patch package." I don't know if they are related, but I cannot download any microsoft updates to my computer anymore either. I get this message: "The detection failed, this can be due to a corrupted installation database." I have removed 2003 and reloaded it, but nothing has changed. I am NOT computer smart, so any help has to be in language and steps that I can hopefully understand. Thanks for your help!