Solved: cannot download files which are immediately cancelled

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dieterschmied

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Joined
Jan 7, 2005
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51
I am using the browser Mozilla Firefox which has not been upgraded for a year. When I attempt to manually upgrade, the file is designated as cancelled. I reload the file and the cancelled designation goes away, but the file will not open or run. This also occurs with other programs that I have attempted to download and run.
I am only (I think) running Microsoft Security Essentials for protection.

When I attempt to upgrade Firefox, the program searches for upgrades and continues forever with no results. I am using version 10 and the current version is at 18. I tried to just reload Firefox and I get the same results: the little icon spins and spins but never times out.

I tried to reset the download folder as per a solution that came from Firefox, but it had no effect.
My operating system is XP with the level 3 upgrade.

If you have a solution, please state it in English and not computereese.

Thank You
 
Joined
Jan 15, 2013
Messages
87
Try downloading the new version of Firefox with Internet Explorer. Once you downloaded it, uninstall the old version from control panel and install the new version.
 

dieterschmied

Thread Starter
Joined
Jan 7, 2005
Messages
51
Try downloading the new version of Firefox with Internet Explorer. Once you downloaded it, uninstall the old version from control panel and install the new version.
I essentially did that and it seem to have worked. Is there a flaw in Firefox? Why did it do that?
 
Joined
Jan 15, 2013
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There is a chance any of the files from the old version got corrupted by any issue in your computer, or probably a programming bug on Firefox.
 
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