Solved: Cannot get past Windows User Name/Password during software installation

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cuttlefish

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Joined
Jan 17, 2007
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838
First Name
Ian
I have installed a speech-to-text software application and during the initial setup it asks me if I want to participate in data collection to be sent to the company to improve the application etc.

When I click on either the Yes or the No, I get prompted for my Windows User name and Password. I enter the ones that appear on the Windows Welcome screen ( and work!) but an error message pops up saying that "no mapping between account names and security ID's was done".

The application setup menu says that "currently your Administrator (me) has not been configured to run data collectiuon at a scheduled time. Press Configure to correct this issue", but doing so only gets the user name/pasword prompt again.

I have been into the User and Computer Management on Control Panel and ticked pretty well everything I can find to let me do whatever I like as an Admin but still no joy.

Searching through HELP advises that it is the Task Scheduler asking for these details. I remember that on XP you could somehow disable Task Scheduler from working but can't seem to find it on Vista Home Premium.

So is there someway to get around this as I feel I am missing a step somewhere ..........?

Thanks all!
 

cuttlefish

Thread Starter
Joined
Jan 17, 2007
Messages
838
First Name
Ian
Found that the User name is really SYSTEM even though I have used my normal log in name - duh!

Anyhow all fixed
 
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