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Solved: Cannot Install Adobe Reader 9.0

Discussion in 'All Other Software' started by jnkpedraza, Sep 1, 2008.

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  1. jnkpedraza

    jnkpedraza Thread Starter

    Joined:
    Mar 15, 2004
    Messages:
    9
    Hello,

    I am getting the following error message when attemting to install Adobe Reader 9.0:

    The feature you are trying to use is on a network resource that is unavailable.

    Click OK to try again, or enter an alternative path to a folder containing the instillation package 'AdbeRdr811_en_US.msi' in the box below.

    Drop down box has the following paths listed:

    C:\Documents and Settings\Administrator\Local Settings\Application Data\Adobe\Updater5\Install\reader8rdr-en_US\

    C:\Program Files\Adobe\Reader 8.0\Setup Files\{AC76BA86-7AD7-1033-7B44-A81100000003}\

    and

    1

    When I try to uninstall Adobe 8.1.1 I get the followin error message:

    The feature you are trying to use is on a network resource that is unavailable.

    Click OK to try again, or enter an alternative path to a folder containing the instillation package 'AdbeRdr811_en_US.msi' in the box below.

    Drop down box has the following paths listed:

    C:\Documents and Settings\Administrator\Local Settings\Application Data\Adobe\Updater5\Install\reader8rdr-en_US\

    C:\Program Files\Adobe\Reader 8.0\Setup Files\{AC76BA86-7AD7-1033-7B44-A81100000003}\

    and

    1

    Any help or information would be greatly appreciated.

    Thanks!
    Kristy
     
  2. golferbob

    golferbob

    Joined:
    May 18, 2004
    Messages:
    3,896
  3. jnkpedraza

    jnkpedraza Thread Starter

    Joined:
    Mar 15, 2004
    Messages:
    9
    Thanks for the link. I tried it but I still got the same error message. Any other suggestions?
     
  4. Rich-M

    Rich-M

    Joined:
    May 3, 2006
    Messages:
    22,417
  5. jnkpedraza

    jnkpedraza Thread Starter

    Joined:
    Mar 15, 2004
    Messages:
    9
    Thank you for your help. It worked! and it took less than a minute! I really appreciate your help!

    Kristy
     
  6. Rich-M

    Rich-M

    Joined:
    May 3, 2006
    Messages:
    22,417
    Glad to help why not mark this solved at the top of thread!
     
  7. TOGG

    TOGG

    Joined:
    Apr 2, 2002
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    5,701
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