Solved: Cannot open Office 2007 documents even with Office 2007 compatibility pack in

Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

Feral Geek

Thread Starter
Joined
Jun 17, 2004
Messages
115
Hello,

When I try to open a 2007 Word or Excel document I recieve as an attachment in Outlook 2003, I get the following message:
"This action is only valid for products that are currently installed". Office 2007 compatibility pack was installed and it still did not work.

I then uninstalled Office 2003, uninstalled the Office 2007 compatibility pack and then I ran CCleaner to clean up the registry. I updated my OS (currently has Windows XP SP3) with all updates, reinstalled Office 2003, installed Office 2003 SP 3 and then reinstalled the Office 2007 compatibility pack.

I still get the same message when I try to open an Office 2007 attachment in Outlook 2003.

OS is Windows XP SP3 fully updated
Office 2003 SP 3 fully updated

Any suggestions?

Thanks in advance for any hel on this issue.

Feral Geek
 

Feral Geek

Thread Starter
Joined
Jun 17, 2004
Messages
115
RockN,

Yes, I installed Office 2003 Professional which has Word, Excel, Powerpoint, Access, Info Path and Publisher. The only other thing I can think of is this PC used to have Office XP on it and I uninstalled that prior to installing Office 2003 a while back.

Thanks for your help.
 

Feral Geek

Thread Starter
Joined
Jun 17, 2004
Messages
115
Solved, I apologize for not responding earlier. It was a file association issue. I took the attachment in Outlook and saved it to my desktop. I then right clicked and chose open with and then chose Open with and depending on the document type I chose the prorgam I wanted to open the document and then clicked the always open with this program. Now my attachments in Outlook have the Excel or Word icon showing and the 2007 docs convert to open with my Office 2003 programs. Thanks for your help.
 
Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

Users Who Are Viewing This Thread (Users: 0, Guests: 1)

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 807,865 other people just like you!

Latest posts

Members online

Top