1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Solved: Cannot Open Program

Discussion in 'Windows XP' started by **__**, Sep 19, 2004.

Thread Status:
Not open for further replies.
Advertisement
  1. **__**

    **__** Thread Starter

    Joined:
    May 23, 2004
    Messages:
    1,243
    When I put in a CD Rom disk and I try to run a program there is an error window and it sais,"16 bit Windows Subsystem C:WINDOWS\SYSTEM32\AUTOEXEC.NT. The system file is not suitable for running MS-DOS and Microsoft Windows applications. Chose 'close' to terminate the application." Than there are two buttons (Close) and (Ignore).When I click (Ignore) nothing happens.When I click (Close) nothing happens too.How do I fix this problem?????????????????????????????????????This only happens to a couple of my CD's, not all.They worked before but now they don't.I have Windows XP Proffesional. :confused: :confused: :confused:
     
  2. dynotech

    dynotech

    Joined:
    Aug 12, 2005
    Messages:
    1
    NOTE: This system will not let me post a URL to the solution, so you will have to go to support(dot)microsoft(dot)com and search for article #324767. This limitation is very annoying, so I most likely will not post her again.

    -DynoDude from DynoTech

    CAUSE
    This issue may occur if one or more of the following files are missing or damaged:
    • Config.nt
    • Autoexec.nt
    • Command.com

    RESOLUTION
    To resolve this issue:
    1. Insert the CD into the CD drive or DVD drive.
    2. Click Start, and then click Run.
    3. In the Open box, type cmd, and then click OK.
    4. At the command prompt, type the following commands, pressing ENTER after each command:


    expand CD-ROM Drive Letter:\i386\config.nt_ c:\windows\system32\config.nt
    expand CD-ROM Drive Letter:\i386\autoexec.nt_ c:\windows\system32\autoexec.nt
    expand CD-ROM Drive Letter:\i386\command.co_ c:\windows\system32\command.com
    exit
    5. Start or install the program. If the issue is resolved, do not complete the remaining steps. If the issue is not resolved, go to the next step.
    6. Note: The Command.com file is not edited or created in this in the following process. Because of this, you may have to expand it from your Windows XP CD-ROM.

    Start Notepad.
    7. In Notepad, type the following entries: dos=high, umb
    device=%SYSTEMROOT%\system32\himem.sys
    files=40

    8. On the File menu, click Save As.
    9. In the File Name box, type Config.nt, and then click Save. Close the Config.nt file.
    10. On the File menu, click New.
    11. In the new blank document, type the following entries: @echo off
    lh %SYSTEMROOT%\system32\mscdexnt.exe
    lh %SYSTEMROOT%\system32\redir
    lh %SYSTEMROOT%\system32\dosx
    SET BLASTER=A220 I5 D1 P330 T3

    12. On the File menu, click Save As.
    13. In the File Name box, type Autoexec.nt, and then click Save. Close the Autoexec.nt file.
    14. Start Windows Explorer. Locate the Config.nt file, right-click the Config.nt file, and then click Copy.
    15. Right-click the %SYSTEMROOT%\System32 folder, and then click Paste.
    16. Locate the Autoexec.nt file, right-click the Autoexec.nt file, and then click Copy.
    17. Right-click the %SYSTEMROOT%\System32 folder, and then click Paste.
    18. Locate the Command.com file, right-click the expanded Command.com file, and then click Copy.
    19. Right-click the %SYSTEMROOT%\System32 folder, and then click Paste. Restart your computer.
    If the issue continues to occur, copy the Autoexec.nt and Config.nt files from the Repair folder in Windows to the System folder. To do so, follow these steps: 1. Click Start, click Run, type c:\windows\repair, and then click OK.
    2. Right-click autoexec.nt, and then click Copy.
    3. Click Start, click Run, type c:\windows\system32, and then click OK.
    4. Right-click anywhere in that folder, and then click Paste.
    5. Right-click the Autoexect.nt file that you just copied, and then click Properties.
    6. Click to select Read-Only, and then click OK.
    7. Repeat steps 1 through 6 to copy the Config.nt file.
    Note You must enable Read-Only permissions or the files will be removed after you restart Windows.
     
  3. Elvandil

    Elvandil

    Joined:
    Aug 1, 2003
    Messages:
    51,988
    Run this program to replace the missing or corrupted files automatically.
     
  4. EAFiedler

    EAFiedler Retired Moderator

    Joined:
    Apr 25, 2000
    Messages:
    14,172
    Hi dynotech

    Welcome to Tech Support Guy Forums!

    That limitation is put in place to discourage spammers.

    I *think* it is removed after 10 posts, Elvandil may know the correct answer to that.

    If not, I'll check with one of the Administrators tomorrow. :)
     
  5. Elvandil

    Elvandil

    Joined:
    Aug 1, 2003
    Messages:
    51,988
    I don't know the number, but it's small, 3, 10, something like that :D.
     
  6. EAFiedler

    EAFiedler Retired Moderator

    Joined:
    Apr 25, 2000
    Messages:
    14,172
    Thanks Elvandil (y)
     
  7. **__**

    **__** Thread Starter

    Joined:
    May 23, 2004
    Messages:
    1,243
    Thanks. This is solved!
     
  8. Elvandil

    Elvandil

    Joined:
    Aug 1, 2003
    Messages:
    51,988
    Great. How did you solve it?
     
  9. **__**

    **__** Thread Starter

    Joined:
    May 23, 2004
    Messages:
    1,243
    It just went away somehow. I probably followed those steps above to solve it!
     
  10. Sponsor

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Similar Threads - Solved Cannot Open
  1. ImWolf
    Replies:
    1
    Views:
    837
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/275707

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice