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Solved: cannot open some aspects of computer control panel

Discussion in 'Windows XP' started by papafavour, Apr 22, 2010.

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  1. papafavour

    papafavour Thread Starter

    Apr 22, 2010
    When I launch the control panel of my laptop (Windows XP, service pack 3) and get to the categories list, some links don't open and I get error message that says 'Run a DLL as an App has encountered a problem and needs to close. We are sorry for the inconvenience'.Please how can I solve this problem?
  2. pcs365_4


    Apr 13, 2010
    Hi papafavour,

    Go to C:\WINDOWS\system32 and locate rundll32.exe. Rename it to rundll32.bak. Now try accessing the Control Panel icons and let me know if this helped you resolve the issue. All the best!
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