Solved: Cannot Paste

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BEAUDUY

Thread Starter
Joined
Oct 13, 2008
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16
I have a user that is trying to copy/paste text from one text field to another (within the same program). The text will copy and/or cut all day, any method, but when she goes to paste, nothing happens. Paste is an available option so it has recognized that there is data on the clipboard. She can copy/paste normally outside of the program in any of her Windows applications.
The program is form generation software, and the ability to copy/paste text in and out of text fields in the program, and even in and out of the program, has never been an issue for any of my users (for years and years!).

To help pinpoint what this issue could be I do need to tell you the following: There is a 2nd pc in this users office (also Win7 64bit) that has the same exact problem with the copy/paste in this one particular program but here is a twist....if either drive is shared and mapped to the other workstation, and you open the program from the drive that is not the "local" drive, copy and paste have no issue! Turning of UAC and setting the programs folder to Full Control have not made a difference.

Does anyone have any idea what can be causing this?
Thank you!
 

BEAUDUY

Thread Starter
Joined
Oct 13, 2008
Messages
16
Problem resolved! I was browsing other sites and going nuts trying to figure out what could be causing this problem. I was able to piece together an idea and found that the user had Webroot. Webroot has settings that apparently try to protect programs... from themselves?? anyway.... go into Webroot / Identity Protection / Application Protection...locate the executable for the program you are troubleshooting and set it to "allow" (vs. "deny") vwalla!
 
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