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Solved: cannot print from IE9 script error

Discussion in 'Web & Email' started by tgrover54, May 17, 2011.

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  1. tgrover54

    tgrover54 Thread Starter

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    Hi, guys,
    I've been trying to solve this issue for almost a month, and finally gave up and went back to IE 8. A shame, because I really like the look of IE 9, and especially the feature where you can separate tabs to view side by side on the screen. But I absolutely could not print any page at all from the web. Print preview was fine, printer software comes up, wait 10 seconds, then Script Error, Error 2107. I have seen many, many posts about this same error, but the suggested fixes never work and I tried every single one of them. Is this a known error with IE 9, or do we need to wait for new drivers?
    I am using:
    Win 7 32 bit
    HP Officejet 6500n wireless all in one printer

    Thanks!
     
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  3. Phantom010

    Phantom010 Trusted Advisor

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    Open IE.

    Click Tools > Internet Options > Advanced.

    Click to select the Disable script debugging (Internet Explorer) and Disable script debugging (Other) check boxes, and then click to clear the Display a notification about every script error check box.

    By default, IE has the opposite settings for script debugging. Upgrading to IE9 may be resetting them to default.
     
  4. tgrover54

    tgrover54 Thread Starter

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    Thanks--I believe this was one of the "fixes" I tried before with no change--I may give it one more shot to see what happens. I'll let you know!
     
  5. tgrover54

    tgrover54 Thread Starter

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    Nope. Too bad, because I really like IE 9. The box that pops up says, An Error Has Occurred in the Script on this Page.
    Line: 2107
    Char: 1
    Error: There is no connection for this connection ID
    Code: 0
    res://ieframe.dll/preview.js

    Any other ideas? Sure would like to be able to use this.
     
  6. tgrover54

    tgrover54 Thread Starter

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    Well, I have tried everything. My Trend Titanium is set to not interfere with scripts. I put back notify about script errors, and the error is a print.stopdoc(). I cannot find anywhere on the web that gives instructions about how to fix this and I am not familiar with this area. I see nothing about this in the HP support area. I guess I just have to go back to IE 8, this just won't work on my computer.
     
  7. Triple6

    Triple6 Rob Moderator

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    Re-opening thread as requested.
     
  8. Phantom010

    Phantom010 Trusted Advisor

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  9. Triple6

    Triple6 Rob Moderator

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    Here's the solution the O/P wanted to share that worked for him:

     
  10. Phantom010

    Phantom010 Trusted Advisor

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    That seems like a lot of unnecessary trouble, overkill.
     
  11. ima_pepper_2

    ima_pepper_2

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    I already unistalled and reinstalled the printer - No Help - Still not able to print from Windows Explorer 9

    So, I will take your advise and try to Unistall and reinstall Windows Explorer 9

    Question - Do I need to have the printer unistalled before I Unistall and reinstall Windows Explorer 9 ?

    Thanks very much for the prompt response
     
  12. Phantom010

    Phantom010 Trusted Advisor

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    Have you tried disabling Protected Mode?

    http://support.microsoft.com/kb/973479
     
  13. ima_pepper_2

    ima_pepper_2

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    Sorry Meant to write Internet Explorer 9
     
  14. ima_pepper_2

    ima_pepper_2

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    Please clarify - I'm only a little Geeky - please explain how to do that - And, also how it may help

    Thank You
     
  15. Phantom010

    Phantom010 Trusted Advisor

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    Open Internet Explorer 9.

    Click Tools > Internet Options > Security tab.

    [​IMG]

    Click OK.

    Close IE9 and restart it.
     
  16. ima_pepper_2

    ima_pepper_2

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    Okay I cleared the checkbox for proteted mode and still cannot print :confused: my goodness this is frustrating
     
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