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Solved: Cannot save information on a CD

Discussion in 'Multimedia' started by dumpling08, Sep 23, 2008.

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  1. dumpling08

    dumpling08 Thread Starter

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    I am a beginner and I am learning as I go. Please bear with me as I explain. I have a server with Windows 2003 Sever software on it. I tried backing up some of our information on to a CD. I had the E:/is not accessible incorrect function error and fixed it. Then I tried again to save the information onto a CD and now the problem seems to be that the computer is not reconizing any CD / DVD I put into the drive. the message is: There is no disc in the dive. Please insert a writable CD into the E:/ Drive. I have tried a CD-R , CD-RW, DVD-RW, it does not see any of these. I right click on the CD E:/ Drive and click on properties. I see that the space free is none. Yet, when I put the CD into another computer the free space is the fullest capacity. I know this CD is new and that nothing is on it. Can anyone help me? Thank you in advance for reading and considering my issue.
     
  2. ShadowProwler420

    ShadowProwler420

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    Try uninstalling the device via the Device Manager. Then reboot, and allow the OS to see it again and add it back.

    See if that helps.
     
  3. cwwozniak

    cwwozniak Trusted Advisor Spam Fighter

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    Found some information on the MS site that may be of some help ...

    First off, CD burning is disabled by default in Server 2003:

    Cannot copy files to the CD-R/CD-RW drive
    http://support.microsoft.com/kb/317525/

    The burning function in Server 2003 does not appear to be very easy but can be done:

    Description of the CD-ROM Recording Feature in Windows Server 2003
    http://support.microsoft.com/kb/317525/
     
  4. dumpling08

    dumpling08 Thread Starter

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    Thank you both for your responses. I first tried the Microsoft information. It did not work. The computer is still showing the disc to have no available space. I know the disc is empty due to another computer showing that it is and that I got it right out of an unopened package. Unless office depot sold me a disc with something on it, it would be impossible that it is not empty. Shadowprowler420, please forgive me, but you don't happen to have directions on how to use devise manager to take care of this problem do you? I am just afraid that my limited knowledge will distroy a server. I am usually ok if I have step by step instructions. Or will devise manager be able to help me reinstall this devise? Uninstalling I am not as worried about. Just putting it back on the computer is where I am scared I am going to mess things up. Again, thank you both so much for your help. I am very grateful.
     
  5. dumpling08

    dumpling08 Thread Starter

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    Shadowprowler 420, I went ahead and tried your advice. It still will not let me save to the CD. It still shows the CD as full.
     
  6. dumpling08

    dumpling08 Thread Starter

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    In case anyone else ever runs across a prolem like this one:
    My problem has been fixed. I had to go to Start to run then type in services.msc there the cd drive was disabled. I enabled it and and it started working for me.
     
  7. cwwozniak

    cwwozniak Trusted Advisor Spam Fighter

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    I just realized that I had the wrong first link in my earlier post. It should have been:

    Cannot copy files to the CD-R/CD-RW drive
    http://support.microsoft.com/kb/326982/en-us

    Which describes your exact situation and solution. Sorry about that.
     
  8. dumpling08

    dumpling08 Thread Starter

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    cwwozniak, thank you for your updated advice. I will print that up for future reference. (I'm making a book of all my computer issues and their resolutions for me or the next person who takes my place here at work to refer to.)
     
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