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Solved: Cannot send emails through Windows Live Mail 2011

Discussion in 'Web & Email' started by peterj4, Nov 3, 2011.

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  1. peterj4

    peterj4 Thread Starter

    Joined:
    Nov 3, 2011
    Messages:
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    I am using two separate laptops in the household with windows live mail 2011 as default for my email.
    My account isthrough Pipex and my outgoing email server is 'smtp.homecall.co.uk'. Whenever I try to send an email messenger comes up with the following error report.

    "Your server has unexpectedly terminated the connection. Possible causes for this include server problems, network problems, or a long period of inactivity.

    Subject 'Test'
    Server: 'smtp.homecall.co.uk'
    Windows Live Mail Error ID: 0x800CCC0F
    Protocol: SMTP
    Port: 25
    Secure(SSL): Yes
    Socket Error: 10053 "

    I can however send mail through the Pipex site in their webmail.

    I have used Pipex for about 5 years and had no problems until this week and think that it is a problem with Windows Live Mail 2011. I have also tried authenticating the account through account settings.
     
  2. TerryNet

    TerryNet Moderator

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    79,872
    First Name:
    Terry
    I know that I cannot believe everything I find on the web, but I've now looked at four sites including this one and this one that give different smtp servers for pipex.
     
  3. peterj4

    peterj4 Thread Starter

    Joined:
    Nov 3, 2011
    Messages:
    2
    Thanks TerryNet. I changed the outgoing mail server to an alternative one from your suggested websites and am back up working. Seems a pity that Pipex could not inform customers that the one I had been using for some years had been superceeded with a new one.
     
  4. TerryNet

    TerryNet Moderator

    Joined:
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    79,872
    First Name:
    Terry
    You're welcome. :)
     
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