Solved: Cannot send emails through Windows Live Mail 2011

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peterj4

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Joined
Nov 3, 2011
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2
I am using two separate laptops in the household with windows live mail 2011 as default for my email.
My account isthrough Pipex and my outgoing email server is 'smtp.homecall.co.uk'. Whenever I try to send an email messenger comes up with the following error report.

"Your server has unexpectedly terminated the connection. Possible causes for this include server problems, network problems, or a long period of inactivity.

Subject 'Test'
Server: 'smtp.homecall.co.uk'
Windows Live Mail Error ID: 0x800CCC0F
Protocol: SMTP
Port: 25
Secure(SSL): Yes
Socket Error: 10053 "

I can however send mail through the Pipex site in their webmail.

I have used Pipex for about 5 years and had no problems until this week and think that it is a problem with Windows Live Mail 2011. I have also tried authenticating the account through account settings.
 

TerryNet

Terry
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Joined
Mar 23, 2005
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81,423
I know that I cannot believe everything I find on the web, but I've now looked at four sites including this one and this one that give different smtp servers for pipex.
 

peterj4

Thread Starter
Joined
Nov 3, 2011
Messages
2
Thanks TerryNet. I changed the outgoing mail server to an alternative one from your suggested websites and am back up working. Seems a pity that Pipex could not inform customers that the one I had been using for some years had been superceeded with a new one.
 
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