1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Solved: Cannot start Microsoft Office Outlook

Discussion in 'Business Applications' started by cyrus1, Sep 1, 2010.

Thread Status:
Not open for further replies.
Advertisement
  1. cyrus1

    cyrus1 Thread Starter

    Joined:
    Sep 1, 2010
    Messages:
    3
    I am a novice at the computer gig and outlook stopped working a couple of days ago. I read some of the fixes on the site, but don't know how to do most of them without a step by step (don't leave anything out) guide on what to try. The error message is "cannot start microsoft office outlook. Cannot open the outlook file." Can anyone give me a step by step on how to fix this. I got the new Dell with all the programs on it and it was working fine until about 3 days ago and i started to get this error message. Thanks for any help.

    Tech Support Guy System Info Utility version 1.0.0.1
    OS Version: Microsoft Windows 7 Home Premium , 32 bit
    Processor: Intel(R) Core(TM) i5 CPU 650 @ 3.20GHz, x64 Family 6 Model 37 Stepping 2
    Processor Count: 4
    RAM: 3063 Mb
    Graphics Card: LogMeIn Mirror Driver, 3 Mb
    Hard Drives: C: Total - 229234 MB, Free - 190988 MB; E: Total - 152588 MB, Free - 134501 MB;
    Motherboard: Dell Inc., 054KM3, A01, ..CN697020630383.
    Antivirus: AVG Anti-Virus Free, Updated and Enabled
     
  2. Cookiegal

    Cookiegal Administrator Malware Specialist Coordinator

    Joined:
    Aug 27, 2003
    Messages:
    111,844
    Can you tell me what the title of your thread (simply "B") signifies? I would recommend changing it to something that reflects the problem you're having which could lead to you getting more assistance.
     
  3. slurpee55

    slurpee55

    Joined:
    Oct 20, 2004
    Messages:
    7,837
    Welcome to the forum!
    And I agree with Cookiegal (I always try to!) - "B" did get me curious, but it could have meant I was wasting my time. Something like "Cannot start Outlook" would be a much better title.

    Anyway, try this. Click Start, run..then type the following: "Outlook.exe /resetnavpane"
     
  4. Cookiegal

    Cookiegal Administrator Malware Specialist Coordinator

    Joined:
    Aug 27, 2003
    Messages:
    111,844
    You've learned well grasshopper. :D;)

    I went ahead and changed the title. :)
     
  5. slurpee55

    slurpee55

    Joined:
    Oct 20, 2004
    Messages:
    7,837
    LOL! valis warned me of the dangers of the dark side.... ;)
     
  6. cyrus1

    cyrus1 Thread Starter

    Joined:
    Sep 1, 2010
    Messages:
    3
    sorry don't really know how to use this I appreciate the help and I will try it tonight
     
  7. slurpee55

    slurpee55

    Joined:
    Oct 20, 2004
    Messages:
    7,837
    by "don't really know how to use this" do you mean the forum or the instructions? If the forum, well, no problem - hang around and you will learn. If the instructions, we can try step-by-step or another way altogether.
     
  8. cyrus1

    cyrus1 Thread Starter

    Joined:
    Sep 1, 2010
    Messages:
    3
    I can't thank you enough. It worked! I can get back to work now. Thank you!!!!
     
  9. slurpee55

    slurpee55

    Joined:
    Oct 20, 2004
    Messages:
    7,837
    Glad to have helped. See you around! :)
     
  10. Sponsor

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/947303

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice