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Solved: Cannot use Office 2003 as email editor in Outlook

Discussion in 'Business Applications' started by Magic Dan, Jan 3, 2013.

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  1. Magic Dan

    Magic Dan Thread Starter

    Joined:
    Jan 27, 2009
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    First Name:
    Danny
    I am trying to add a logo after my name in my emails on Outlook 2003.
    In order to do so I understand I need to have options set to Use Office Word 2003 as my email editor.
    This option is greyed out and most likeky the reason is I have a 2007 version of Office Word installed.
    Any suggestions how I am going to get the logo onto my emails?

    Danny


    Compac Presario
    2 Quad Processor 2.67 GHz
    4GB ram
    2 x 500 Gb HDD
    32 Bit
    Win Office Business
    Outlook 2003
    MS Office 2007 -non commercial
     
  2. DaveA

    DaveA Trusted Advisor Spam Fighter

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    First Name:
    David
    I think all that is needed is that the email format has to be either "html" or "rtf".
     
  3. Magic Dan

    Magic Dan Thread Starter

    Joined:
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    First Name:
    Danny
    I have it currently set on HTML but I read somewhere I need to have options set to "Use Office Word 2003 as email editor." I also read somewhere there were issues if you mix Outlook 2003 with a different year of Office Word. I am currently using Outlook 2003 and Word 2007 - Non Commercial use.
    In Mail Format
    I click on Advanced Edit and Office 2007 opens. I insert the logo using the picture icon, browse to My Docs, import the relevant logo, add some text the save and close BUT then a dialogue box opens with the following:
    The Signature "C:\Users\etc\etc.htm could not be located. The signature may have been removed.
    This is strange as the signature is there but to be safe I created a new one in this location. Still no luck.
     
  4. 20_2_Many

    20_2_Many

    Joined:
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    Messages:
    518
    Do not have those versions, so I cannot verufy - but, if you use Explorer and navigate to the Outlook.exe program (not an Outlook.lnk) you may be able to reset the option after 'Run As Administrator" is selected. There is also an option in Internet Explorer to use Word as the HTML editor - whether you use IE or not.
     
  5. Magic Dan

    Magic Dan Thread Starter

    Joined:
    Jan 27, 2009
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    39
    First Name:
    Danny
    It appears I had saved the the logo in a location unacceptable to Outlook. Very strange but its finally sorted. Thanks to Dave and Many for your input
     
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