1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Solved: Canon Pixma ip4200 suddenly won't print

Discussion in 'Hardware' started by palindrome3333, Sep 23, 2008.

Thread Status:
Not open for further replies.
Advertisement
  1. palindrome3333

    palindrome3333 Thread Starter

    Joined:
    Sep 22, 2008
    Messages:
    7
    I have Windows Vista and after two years of no trouble, my Canon won't print anything. I have reinstalled drivers, cleaned out all Temp files on the computer and cleaned out the printer queue. Still no luck. The printer comes on fine and shows no signs of being broken. The computer recognizes the printer, sends info to the printer and then nothing happens. The queue shows an error, but gives no code. Help!!
     
  2. arknorth

    arknorth

    Joined:
    Oct 17, 2007
    Messages:
    1,099
    The operative words here is TWO YEARS.

    Welcome to the joys of Canon's Waste Ink Full issue. You might want to run the Canon diagnostics program and see if the Waste Ink Tank (those sponges under where the print carriage rests when not in use) are 'full'. The method for resetting the printer can be found here - http://www.fixyourownprinter.com/forums/printer/38424

    Good luck

    A-N
     
  3. palindrome3333

    palindrome3333 Thread Starter

    Joined:
    Sep 22, 2008
    Messages:
    7
    I don't think that is the problem because the printer printed a test page when I preformed a self test.
     
  4. arknorth

    arknorth

    Joined:
    Oct 17, 2007
    Messages:
    1,099
    Unless it was told in the print buffer to pause all jobs, which you can check by looking down by the clock on your toolbar - if there is an icon of a printer there, click on it and bring up the Print Buffer window and see what's in there. You might have to clean it out, or un-pause the first job waiting. BUT...

    Canon's will do diagnostic test prints, even when the waste tank is full. That is just an added feature that these HP based cartridges give them.

    A-N
     
  5. palindrome3333

    palindrome3333 Thread Starter

    Joined:
    Sep 22, 2008
    Messages:
    7
    Would this happen if I have never used anything but Canon cartridges?
     
  6. arknorth

    arknorth

    Joined:
    Oct 17, 2007
    Messages:
    1,099
    They are Canon cartridges - HP makes them for them.

    A-N
     
  7. palindrome3333

    palindrome3333 Thread Starter

    Joined:
    Sep 22, 2008
    Messages:
    7
    Thanks, I guess what I meant is that we always replace the cartridges. We never refill them.
     
  8. arknorth

    arknorth

    Joined:
    Oct 17, 2007
    Messages:
    1,099
    Actually, these types are easy to refill, since they technically aren't sealed (the label on top is all that keeps them from leaking all over the place), but if you read that article I directed you to above, unless you disable the timer on them, they'll shut you down.

    Did you check your buffer to see if there are any jobs waiting to print? Also, reinstalling the drivers might not have been the best thing to do, if you left the printer plugged into the computer when you did that, since USBs don't want the device plugged in while doing that. Windows want to 'find' devices when new software is installed.

    A-N
     
  9. palindrome3333

    palindrome3333 Thread Starter

    Joined:
    Sep 22, 2008
    Messages:
    7
    There are no jobs waiting to print. I did unplug the printer when I reinstalled the drivers. I also found in the device manager a warning that said my drivers are either missing or corrupt.
     
  10. arknorth

    arknorth

    Joined:
    Oct 17, 2007
    Messages:
    1,099
    Ah - interesting - and does the Print and Fax file on the Control Panel show just the one iP4200, or are there two icons now?

    A-N
     
  11. palindrome3333

    palindrome3333 Thread Starter

    Joined:
    Sep 22, 2008
    Messages:
    7
    just the one icon
     
  12. arknorth

    arknorth

    Joined:
    Oct 17, 2007
    Messages:
    1,099
    Do you have the original setup disks, or did you download the drivers from the Canon website? Also, does the power light blink while sitting idle?

    A-N
     
  13. arknorth

    arknorth

    Joined:
    Oct 17, 2007
    Messages:
    1,099
    I just realized that we have been talking about the wrong cartridges - this unit uses #8 cartridges (which are Canon based, not HP) - when the lid is open and they move to the middle, are any blinking? Are any not lit at all?

    This is a two tray machine - is the upper/lower tray switch set to the correct tray?

    Is there anything IN the second (lower) tray?

    Do you have a PictBridge enabled camera that you can plug into the front USB? If so, try printing a picture through this jack using the camera (doing a demo print using the internal demo isn't enough).

    A-N

    http://www.usa.canon.com/consumer/c...categoryid=257&modelid=11641#SupportDetailAct
     
  14. palindrome3333

    palindrome3333 Thread Starter

    Joined:
    Sep 22, 2008
    Messages:
    7
    I contacted the Canon support people and they took me through a ton of steps for deleting and reinstalling drivers and I am finally back to printing. Thank you for your time and suggestions.
     
  15. Sponsor

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/752664

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice