I am running a secure wireless network using a CradlePoint MBR-1000. I currently have 2 Dell computers and 2 Toshiba computers running Windows XP that work great. I just purchased 2 new Toshiba computers (Model L550) to replace the old ones and they run Windows 7. I cannot get them to run on the wireless network.
I have upgraded the firmware on the CradlePoint to the latest version and that did not help. The Toshiba sees the network "ZZZ" but gives an error message of "limited access" and will not allow any internet access.
Disable encryption and MAC Address filtering (access control) and try to connect. Assuming success re-enable encryption and try to reconnect. If still no go please show ...
Start, Run, CMD, OK to open a command prompt:
(For Vista or 7 type CMD in the Search box after Start)
Type the following command:
IPCONFIG /ALL
[Note that there is no space between the slash and ALL.]
Right click in the command window and choose Select All, then hit Enter.
Paste the results in a message here.
If necessary use a text file and removable media to copy the results to a computer with internet access.
DNS Servers.............................fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
NetBIOS over Tcpip...................Enabled
Ethernet adapter Local Area Connection:
Media State............................Media disconnected
Connection-specific DNS Suffix...
Description.............................Realtek PCIe FE Family Controller
Physical Address......................00-26-22-F6-AC-D7
DHCP Enabled..........................Yes
Autoconfiguration Enabled..........Yes
Tunnel adapter Local Area Connection* 9:
Media State............................Media disconnected
Connection-specific DNS Suffix...
Description.............................Microsoft 6to4 Adapter
Physical Address......................00-00-00-00-00-00-00-E0
DHCP Enabled..........................No
Autoconfiguration Enabled..........Yes
Yes, updating the router firmware was the 1st thing I tried.
The MAC address I am using is "70-1A-04-81-55-22"
The laptop sees the "ZZZ" network and tries to connect to it, but I get a limited connectivity or limited access error and it won't allow any internet connection at all. Also, when using Ethernet it came up as a "home" network, but when trying to access it wireless, it shows as a "public" network.
When I tried that I lost the the ability to connect with the computers that were previously working okay. I had to reboot the router and set everything up from scratch....when I did the router gave me a new WEP key (don't know why but it was a different one). Once I entered this in the new laptops everything seems to be working okay.
Thanks for your help!!
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