[SOLVED] Can't delete Lsp.dll Virus?

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Tequila454

Thread Starter
Joined
Sep 15, 2003
Messages
36
Last night I spent 5 hours embattled with what I think was/is a virus on one of my machines. So now Im at an impasse and am in dire need of some help. I did have the Cmd files but managed to delete them and they haven't came back.

I ran spybot and it comes up with ShopAtHome. Spybot can't kill it so I went in to the Dir. (C:\win\sys32\lsp.dll) to try to manually delete Lsp.dll only to find that I can't toss it I even tried killing it in safemode to no avail. Norton doesn't find anything. I think this "thing" is causing a program to not respond-> TRD in c:\programfiles\common..... during shutdown.

I'll copy my highjackthis and start ups below. I would love any help anybody can give.

Thanks in advance!

P.S. What are the 017 entries from? I have tried to delete those 2 entries but they keep coming back.

Highjackthis=
Logfile of HijackThis v1.97.2
Scan saved at 5:36:04 PM, on 9/17/2003
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\TGTSoft\StyleXP\StyleXPService.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Apoint2K\Apoint.exe
C:\Program Files\TOSHIBA\Power Management\CePMTray.exe
C:\Program Files\TOSHIBA\E-KEY\CeEKey.exe
C:\Program Files\ltmoh\Ltmoh.exe
C:\WINDOWS\System32\ezSP_Px.exe
C:\Program Files\TOSHIBA\TouchPad\TPTray.exe
C:\Program Files\Toshiba\ConfigFree\NDSTray.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\WINDOWS\System32\PackethSvc.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
C:\Program Files\America Online 9.0a\waol.exe
C:\Program Files\America Online 9.0a\shellmon.exe
C:\Program Files\America Online 9.0a\aolwbspd.exe
C:\Program Files\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.toshiba.com/search
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://home.netscape.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.toshiba.com
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [CeEPOWER] C:\Program Files\TOSHIBA\Power Management\CePMTray.exe
O4 - HKLM\..\Run: [CeEKEY] C:\Program Files\TOSHIBA\E-KEY\CeEKey.exe
O4 - HKLM\..\Run: [LtMoh] C:\Program Files\ltmoh\Ltmoh.exe
O4 - HKLM\..\Run: [ezShieldProtector for Px] C:\WINDOWS\System32\ezSP_Px.exe
O4 - HKLM\..\Run: [TPNF] C:\Program Files\TOSHIBA\TouchPad\TPTray.exe
O4 - HKLM\..\Run: [NDSTray.exe] "C:\Program Files\Toshiba\ConfigFree\NDSTray.exe"
O4 - HKCU\..\Run: [STYLEXP] C:\Program Files\TGTSoft\StyleXP\StyleXP.exe -Hide
O9 - Extra button: AIM (HKLM)
O9 - Extra button: Related (HKLM)
O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
O10 - Broken Internet access because of LSP provider 'lsp.dll' missing
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.toshiba.com
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?37784.2326967593
O17 - HKLM\System\CCS\Services\Tcpip\..\{2D81EB6F-99FB-40AF-BC0F-A78A32BD3660}: NameServer = 205.188.195.134
O17 - HKLM\System\CS1\Services\Tcpip\..\{2D81EB6F-99FB-40AF-BC0F-A78A32BD3660}: NameServer = 205.188.195.134


Startup=

StartupList report, 9/17/2003, 5:34:26 PM
StartupList version: 1.52
Started from : C:\Program Files\hijackthis\HijackThis.EXE
Detected: Windows XP SP1 (WinNT 5.01.2600)
Detected: Internet Explorer v6.00 SP1 (6.00.2800.1106)
* Using default options
* Showing rarely important sections
==================================================

Running processes:

C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\TGTSoft\StyleXP\StyleXPService.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Apoint2K\Apoint.exe
C:\Program Files\TOSHIBA\Power Management\CePMTray.exe
C:\Program Files\TOSHIBA\E-KEY\CeEKey.exe
C:\Program Files\ltmoh\Ltmoh.exe
C:\WINDOWS\System32\ezSP_Px.exe
C:\Program Files\TOSHIBA\TouchPad\TPTray.exe
C:\Program Files\Toshiba\ConfigFree\NDSTray.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\WINDOWS\System32\PackethSvc.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
C:\Program Files\America Online 9.0a\waol.exe
C:\Program Files\America Online 9.0a\shellmon.exe
C:\Program Files\America Online 9.0a\aolwbspd.exe
C:\Program Files\hijackthis\HijackThis.exe

--------------------------------------------------

Checking Windows NT UserInit:

[HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon]
UserInit = C:\WINDOWS\system32\userinit.exe,

--------------------------------------------------

Autorun entries from Registry:
HKLM\Software\Microsoft\Windows\CurrentVersion\Run

Apoint = C:\Program Files\Apoint2K\Apoint.exe
CeEPOWER = C:\Program Files\TOSHIBA\Power Management\CePMTray.exe
CeEKEY = C:\Program Files\TOSHIBA\E-KEY\CeEKey.exe
LtMoh = C:\Program Files\ltmoh\Ltmoh.exe
ezShieldProtector for Px = C:\WINDOWS\System32\ezSP_Px.exe
TPNF = C:\Program Files\TOSHIBA\TouchPad\TPTray.exe
NDSTray.exe = "C:\Program Files\Toshiba\ConfigFree\NDSTray.exe"

--------------------------------------------------

Autorun entries from Registry:
HKCU\Software\Microsoft\Windows\CurrentVersion\Run

STYLEXP = C:\Program Files\TGTSoft\StyleXP\StyleXP.exe -Hide

--------------------------------------------------

Enumerating Active Setup stub paths:
HKLM\Software\Microsoft\Active Setup\Installed Components
(* = disabled by HKCU twin)

[>{22d6f312-b0f6-11d0-94ab-0080c74c7e95}]
StubPath = C:\WINDOWS\inf\unregmp2.exe /ShowWMP

[>{26923b43-4d38-484f-9b9e-de460746276c}] *
StubPath = %systemroot%\system32\shmgrate.exe OCInstallUserConfigIE

[>{881dd1c5-3dcf-431b-b061-f3f88e8be88a}] *
StubPath = %systemroot%\system32\shmgrate.exe OCInstallUserConfigOE

[{2C7339CF-2B09-4501-B3F3-F3508C9228ED}] *
StubPath = %SystemRoot%\system32\regsvr32.exe /s /n /i:/UserInstall %SystemRoot%\system32\themeui.dll

[{306D6C21-C1B6-4629-986C-E59E1875B8AF}]
StubPath = "C:\WINDOWS\System32\rundll32.exe" "C:\Program Files\Messenger\msgsc.dll",ShowIconsUser

[{44BBA840-CC51-11CF-AAFA-00AA00B6015C}] *
StubPath = "%ProgramFiles%\Outlook Express\setup50.exe" /APP:OE /CALLER:WINNT /user /install

[{7790769C-0471-11d2-AF11-00C04FA35D02}] *
StubPath = "%ProgramFiles%\Outlook Express\setup50.exe" /APP:WAB /CALLER:WINNT /user /install

[{89820200-ECBD-11cf-8B85-00AA005B4340}] *
StubPath = regsvr32.exe /s /n /i:U shell32.dll

[{89820200-ECBD-11cf-8B85-00AA005B4383}] *
StubPath = %SystemRoot%\system32\ie4uinit.exe

--------------------------------------------------

Shell & screensaver key from C:\WINDOWS\SYSTEM.INI:

Shell=
SCRNSAVE.EXE=C:\WINDOWS\MATRIX~1.SCR
drivers=

Shell & screensaver key from Registry:

Shell=Explorer.exe
SCRNSAVE.EXE=C:\WINDOWS\system32\logon.scr
drivers=*Registry value not found*

Policies Shell key:

HKCU\..\Policies: Shell=*Registry key not found*
HKLM\..\Policies: Shell=*Registry value not found*

--------------------------------------------------

Checking for EXPLORER.EXE instances:

C:\WINDOWS\Explorer.exe: PRESENT!

C:\Explorer.exe: not present
C:\WINDOWS\Explorer\Explorer.exe: not present
C:\WINDOWS\System\Explorer.exe: not present
C:\WINDOWS\System32\Explorer.exe: not present
C:\WINDOWS\Command\Explorer.exe: not present
C:\WINDOWS\Fonts\Explorer.exe: not present

--------------------------------------------------

Checking for superhidden extensions:

.lnk: HIDDEN! (arrow overlay: yes)
.pif: HIDDEN! (arrow overlay: yes)
.exe: not hidden
.com: not hidden
.bat: not hidden
.hta: not hidden
.scr: not hidden
.shs: HIDDEN!
.shb: HIDDEN!
.vbs: not hidden
.vbe: not hidden
.wsh: not hidden
.scf: HIDDEN! (arrow overlay: NO!)
.url: HIDDEN! (arrow overlay: yes)
.js: not hidden
.jse: not hidden

--------------------------------------------------

Enumerating Browser Helper Objects:

(no name) - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}
NAV Helper - C:\Program Files\Norton AntiVirus\NavShExt.dll - {BDF3E430-B101-42AD-A544-FADC6B084872}

--------------------------------------------------

Enumerating Task Scheduler jobs:

Symantec NetDetect.job

--------------------------------------------------

Enumerating Download Program Files:

[Update Class]
InProcServer32 = C:\WINDOWS\System32\iuctl.dll
CODEBASE = http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?37784.2326967593

--------------------------------------------------

Enumerating Windows NT/2000/XP services

AFD Networking Support Environment: \SystemRoot\System32\drivers\afd.sys (autostart)
AOL Connectivity Service: C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe (autostart)
Windows Audio: %SystemRoot%\System32\svchost.exe -k netsvcs (autostart)
Computer Browser: %SystemRoot%\System32\svchost.exe -k netsvcs (autostart)
Cryptographic Services: %SystemRoot%\system32\svchost.exe -k netsvcs (autostart)
DHCP Client: %SystemRoot%\System32\svchost.exe -k netsvcs (autostart)
DNS Client: %SystemRoot%\System32\svchost.exe -k NetworkService (autostart)
Error Reporting Service: %SystemRoot%\System32\svchost.exe -k netsvcs (autostart)
Event Log: %SystemRoot%\system32\services.exe (autostart)
Fax: %systemroot%\system32\fxssvc.exe (autostart)
Help and Support: %SystemRoot%\System32\svchost.exe -k netsvcs (autostart)
Server: %SystemRoot%\System32\svchost.exe -k netsvcs (autostart)
Workstation: %SystemRoot%\System32\svchost.exe -k netsvcs (autostart)
TCP/IP NetBIOS Helper: %SystemRoot%\System32\svchost.exe -k LocalService (autostart)
Norton AntiVirus Auto Protect Service: "C:\Program Files\Norton AntiVirus\navapsvc.exe" (autostart)
Virtual NIC Service: C:\WINDOWS\System32\PackethSvc.exe (autostart)
Plug and Play: %SystemRoot%\system32\services.exe (autostart)
IPSEC Services: %SystemRoot%\System32\lsass.exe (autostart)
Protected Storage: %SystemRoot%\system32\lsass.exe (autostart)
Remote Procedure Call (RPC): %SystemRoot%\system32\svchost -k rpcss (autostart)
Security Accounts Manager: %SystemRoot%\system32\lsass.exe (autostart)
SAVRTPEL: \??\C:\WINDOWS\System32\Drivers\SAVRTPEL.SYS (autostart)
ScriptBlocking Service: C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe (autostart)
Task Scheduler: %SystemRoot%\System32\svchost.exe -k netsvcs (autostart)
Secondary Logon: %SystemRoot%\System32\svchost.exe -k netsvcs (autostart)
System Event Notification: %SystemRoot%\system32\svchost.exe -k netsvcs (autostart)
Shell Hardware Detection: %SystemRoot%\System32\svchost.exe -k netsvcs (autostart)
Print Spooler: %SystemRoot%\system32\spoolsv.exe (autostart)
System Restore Service: %SystemRoot%\System32\svchost.exe -k netsvcs (autostart)
Windows Image Acquisition (WIA): %SystemRoot%\System32\svchost.exe -k imgsvc (autostart)
StyleXPService: "C:\Program Files\TGTSoft\StyleXP\StyleXPService.exe" (autostart)
SYMTDI: \??\C:\WINDOWS\System32\Drivers\SYMTDI.SYS (autostart)
Themes: %SystemRoot%\System32\svchost.exe -k netsvcs (autostart)
Distributed Link Tracking Client: %SystemRoot%\system32\svchost.exe -k netsvcs (autostart)
Upload Manager: %SystemRoot%\System32\svchost.exe -k netsvcs (autostart)
Windows Time: %SystemRoot%\System32\svchost.exe -k netsvcs (autostart)
WAN Miniport (ATW) Service: "C:\WINDOWS\wanmpsvc.exe" (autostart)
WebClient: %SystemRoot%\System32\svchost.exe -k LocalService (autostart)
Windows Management Instrumentation: %systemroot%\system32\svchost.exe -k netsvcs (autostart)
Automatic Updates: %systemroot%\system32\svchost.exe -k netsvcs (autostart)
Wireless Zero Configuration: %SystemRoot%\System32\svchost.exe -k netsvcs (autostart)


--------------------------------------------------

Enumerating ShellServiceObjectDelayLoad items:

PostBootReminder: C:\WINDOWS\system32\SHELL32.dll
CDBurn: C:\WINDOWS\system32\SHELL32.dll
WebCheck: C:\WINDOWS\System32\webcheck.dll
SysTray: C:\WINDOWS\System32\stobject.dll

--------------------------------------------------
End of report, 9,813 bytes
Report generated in 0.203 seconds

Command line options:
/verbose - to add additional info on each section
/complete - to include empty sections and unsuspicious data
/full - to include several rarely-important sections
/force9x - to include Win9x-only startups even if running on WinNT
/forcent - to include WinNT-only startups even if running on Win9x
/forceall - to include all Win9x and WinNT startups, regardless of platform
/history - to list version history only
 
Joined
Mar 20, 2003
Messages
4,823
Lsp.dll is an ESSENTIAL part of winsock which in turn acts as the glue between Windows programs and TCP/IP connections.


You need to download and run lspfix
 

Tequila454

Thread Starter
Joined
Sep 15, 2003
Messages
36
Awesome that was a quick fix! Thank you soooo much! That was driving me up the wall!

-Cody
 

~Candy~

Retired Administrator
Joined
Jan 27, 2001
Messages
103,706
Marking solved and closing so we have no taggers.....

Tequila huh? :D

Welcome by the way :)
 

~Candy~

Retired Administrator
Joined
Jan 27, 2001
Messages
103,706
On second thought, shouldn't those be fixed too????

O17 - HKLM\System\CCS\Services\Tcpip\..\{2D81EB6F-99FB-40AF-BC0F-A78A32BD3660}: NameServer = 205.188.195.134
O17 - HKLM\System\CS1\Services\Tcpip\..\{2D81EB6F-99FB-40AF-BC0F-A78A32BD3660}: NameServer = 205.188.195.134
 

Tequila454

Thread Starter
Joined
Sep 15, 2003
Messages
36
Originally posted by AcaCandy:
On second thought, shouldn't those be fixed too????

O17 - HKLM\System\CCS\Services\Tcpip\..\{2D81EB6F-99FB-40AF-BC0F-A78A32BD3660}: NameServer = 205.188.195.134
O17 - HKLM\System\CS1\Services\Tcpip\..\{2D81EB6F-99FB-40AF-BC0F-A78A32BD3660}: NameServer = 205.188.195.134
Thanks for the welcome this site is awesome!! I'm now an addict.

I took these two entries out then rebooted, these entries were gone after reboot untill I signed on then the 2 entries appeared again. What in the world??

Any ideas?
 

~Candy~

Retired Administrator
Joined
Jan 27, 2001
Messages
103,706
Back to a question for the pros here, I just typed the address in to my web browser and it came up dead end.........Let me unmark this solved......
 

Tequila454

Thread Starter
Joined
Sep 15, 2003
Messages
36
Originally posted by flrman1:
Leave these they are legit:

O17 - HKLM\System\CCS\Services\Tcpip\..\{2D81EB6F-99FB-40AF-BC0F-A78A32BD3660}: NameServer = 205.188.195.134
O17 - HKLM\System\CS1\Services\Tcpip\..\{2D81EB6F-99FB-40AF-BC0F-A78A32BD3660}: NameServer = 205.188.195.134


See here: http://www.samspade.org/t/ipwhois?a=205.188.195.134+

LOL, figures it would be AOL it really writes itself all over your drive. I wouldn't use it but for the free time I still have left from working there for 6 years.

Thanks for the help Flrman1 and Happy Birthday Aca!

Just a shot in the dark but could those entries be used to help AOL use MSIE internally? Or maybe some kind of FTP for TODs (tool on demand)?
 

~Candy~

Retired Administrator
Joined
Jan 27, 2001
Messages
103,706
Then I guess they'll always be put back once you log onto AOL..... :D oops, you typed faster than me :) Thanks for the BD wishes and I'll defer the answer to the flrman ;)
 
Joined
Mar 9, 2003
Messages
4,699
The entries refer to the primary and secondary Domain Name Servers (DNS) for AOL and are needed.
 

Tequila454

Thread Starter
Joined
Sep 15, 2003
Messages
36
Originally posted by NiteHawk:
The entries refer to the primary and secondary Domain Name Servers (DNS) for AOL and are needed.
Thank you for the explanation. :)
 
Joined
Oct 9, 2001
Messages
9,396
but they can be deleted ........as soon as you sign on again they will be put back in so no panic .;)
 
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