I'm fixing up a Gateway E3200 running Windows 2000 for my daughter. Installed a PCI 56K modem for dial-up access. Reboot. System does not find new hardware. Three slots, modem only thing in slots. Have tried first and third positions, no change. Have used the New Hardware Wizzard and it cannot find a new modem either. Have installed, as trial, a network card which the system found and installed OK. Must the modem card be connected to a phone line? Phone line is DSL. Have tried with and without the filter. Will DSL line prevent the system from finding the new hardware? The Gateway was used as a terminal so had little hardware which I have added. Is there anything in the OS that would prevent using an internal modem? What do I try next? Thanks for the help.