[SOLVED] Can't get out of safe mode

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psychocandy

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Joined
Nov 27, 2001
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41
Hello everyone,
I have some sort of issue with my system that will not allow me to return to regular Windows once the system goes into Safe Mode. Microsoft hasn't been able to tell me how to fix it, and normally, it isn't a problem- I just don't use Safe Mode at all. However, yesterday, when the system restarted and gave me the option between (1) continue to load Windows or (3) Safe Mode, my keyboard has unplugged from the back of the CPU and therefore the system entered Safe Mode by default.
NOW... my problem is, I cannot restart the system in Windows, it goes straight into Safe Mode. I have checked every setting that the Help Troubleshooter recommendes, and the system still will only load in either DOS or Safe Mode.
Any suggestions? I can access the internet and my e-mail in Safe Mode (although the graphics are horrible), so I will be able to check any recommendations anyone might have. i would really appreciate it!! Thanks,
Cindy
 
Joined
Dec 9, 2000
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45,855
A restoration of a previous registry may set things in order. If you have Win98, do it this way.

Press and hold the ctrl key as soon as the system starts to boot. A "boot menu" should appear. Choose the "command prompt" option. At the c:\> prompt, enter:

scanreg /restore

use the arrow keys to select a "started" registry which predates the problem.

If you have WinME, you need to boot with a startup disk and at the a:\> prompt enter each line:

c:
cd windows
scanreg /restore

You say you can access the internet in safe mode? I thought I was imagining that I used to be able to do that. Perhaps, though, you are not really in safe mode, but just have lost your normal video resolution. Anyway follow the same instructions and see if it is restored.

Be sure to select a registry that predates the original "crash", but do not select the "oldest" or "hidden" one, that will likely not restore.
 

psychocandy

Thread Starter
Joined
Nov 27, 2001
Messages
41
I forgot all about restoring an earlier registry, and will have to try it. I'm so glad you mentioned about the video resolution, because initially, it did prompt me to change some graphics settings in the Control Panel from high to low. I'll try to restore a previous registry and I'll let you know.
I didn't think you could dial up your internet connection while in Safe Mode, either, and was kind of surprised that I could do so. It didn't occur to me that it might be something else!
Thanks so much for your advice, and I'll let you know how it works out, or if I need more help!!
Take care
 

psychocandy

Thread Starter
Joined
Nov 27, 2001
Messages
41
I tried the scanreg and it worked, all I will have to do is re-update my virus scan. Thanks SO much. You guys kick major butt!! :D
I REALLY appreciate your help.
Thanks again,
Cindy
 
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