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Solved: Can't get XP and old HP printer connected

Discussion in 'Hardware' started by Carol1247, Feb 14, 2005.

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  1. Carol1247

    Carol1247 Thread Starter

    Joined:
    Jan 16, 2004
    Messages:
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    First Name:
    Carol
    Hi folks,

    I just got a new Windows XP laptop and I tried to connect it to my old HP 932C printer. My original SW that came with the printer is too old for my new XP, so I went to the HP website and downloaded the current software for a new driver. When I install new driver SW, it says "connect the computer to printer via USB" but then it says that it doesn't recognize or "see" the printer. It won't finish installing the SW. No other option is offered so I just had to exit. I connected the printer and computer when it told me to, but it still didn't recognize it. I should mention that the cable is a cheap "freebie" from a trade show and may be defective. It has an adapter with several different plugs that snap on.\

    Anybody got any ideas?

    Thanks,
     
  2. Triple6

    Triple6 Moderator

    Joined:
    Dec 26, 2002
    Messages:
    52,888
    First Name:
    Rob
    It might be the cable, try another one.
     
  3. Carol1247

    Carol1247 Thread Starter

    Joined:
    Jan 16, 2004
    Messages:
    72
    First Name:
    Carol
    OK, I'll buzz over to Radio Shack and get a better one.

    Thanks,
     
  4. Carol1247

    Carol1247 Thread Starter

    Joined:
    Jan 16, 2004
    Messages:
    72
    First Name:
    Carol
    Got a new cable and it works fine now. Gotta avoid those cheapo cables!
     
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