Solved: Can't make the printer share

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jfriedlund

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Mar 8, 2005
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193
I have my home network created, all computers belong to the network. I changed my desktop computer, added the Samsung 1740 printer as the default. It prints from the desktop, but when I go to printer properties I see the "share this printer" is not checked. When I check it and hit apply I get a message that says "Printer settings could not be saved. Operation was not completed". I've rebooted but still can't get the share this printer check to take hold. Any suggestions?
 
Joined
Apr 8, 2008
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Maybe you shouldnt have spoiled it when it was younger?

Anyway.. let us know the OS of the desktop and the way your network is configured. There may be a much easier way for you to do this.
 

jfriedlund

Thread Starter
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Mar 8, 2005
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193
The desktop is Windows XP Home Edition. I'm not sure what you mean how it's configured. I used the Network Wizard, named the desktop "Dell" and it's part of the MSHome Network. Does that make sense?
 

JohnWill

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Joined
Oct 19, 2002
Messages
106,425
This could be a firewall issue. Disable ALL firewalls and see if that cures the error message. Also, let's see this from the computer with the printer.

Hold the Windows key and press R, then type CMD to open a command prompt:

In the command prompt window that opens, type type the following command:

Note that there is a space before the /ALL, but there is NOT a space after the / in the following command.

IPCONFIG /ALL

Right click in the command window and choose Select All, then hit Enter.
Paste the results in a message here.

If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.
 

jfriedlund

Thread Starter
Joined
Mar 8, 2005
Messages
193
Disableing the firewall didn't help. I'm using the Windows Firewall because I couldn'g get Zone Alarm to allow the printer sharing.

Here's the IP Config

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\John Friedlund>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : HOME
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Dell Desktop:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : 3Com 3C920 Integrated Fast Ethernet
Controller (3C905C-TX Compatible)
Physical Address. . . . . . . . . : 00-06-5B-7A-2F-53
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.10.101
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.10.1
DHCP Server . . . . . . . . . . . : 192.168.10.1
DNS Servers . . . . . . . . . . . : 192.168.10.1
Lease Obtained. . . . . . . . . . : Tuesday, August 05, 2008 12:05:33 PM

Lease Expires . . . . . . . . . . : Tuesday, August 12, 2008 12:05:33 PM


C:\Documents and Settings\John Friedlund>
 

JohnWill

Retired Moderator
Joined
Oct 19, 2002
Messages
106,425
Turn off any firewalls for debugging. If the firewall is the problem, you'll have to configure it to allow access to "trusted zone" addresses. Note that some firewalls must be completely uninstalled to stop them from affecting your networking.

Hold the Windows key and press R, then type CMD to open a command prompt.

In the command prompt window that opens, type type the following commands:

PING each remote computer by IP address, and if successful, PING by name. Open a command prompt as described above and type.

PING <ip address>
or
PING <computer name>


Where:
<ip address> - is the x.x.x.x IP address
<computer name> - is the computer name

A failure to PING is almost always a firewall configuration issue. Any failure to PING needs to be corrected before you go any farther.

Note: You can obtain the IP address and computer name of a computer by opening a command prompt (DOS window) and typing IPCONFIG /ALL. This should work for any Windows version. The IPCONFIG /ALL display will provide a wealth of useful information for debugging your network connection.

Check your Services are Started on all PCs:
  • Computer Browser
  • DHCP Client
  • DNS Client
  • Network Connections
  • Network Location Awareness
  • Remote Procedure Call (RPC)
  • Server
  • TCP/IP Netbios helper
  • Workstation

Note: You can check the services in Control Panel, Administrative Tools, Services.

All of these services should be started, and their startup type should be automatic.

All computers should be in the same workgroup for computer browsing to function properly. File & Print Sharing has to be enabled on any computer you wish to share files or printers from. You also need to actually share the resource in question from My Computer, right click on the drive/printer/folder, and select sharing.

If you encounter difficulties accessing computers that are visible in Network Neighborhood, make sure the computer being accessed has an account with the same name/password as the system connecting to it uses to login.

While the default NetBIOS setting is correct for normal network configurations, it's possible for it to be altered, and it costs nothing to make sure it's correct. NETBIOS over TCP/IP must be enabled for normal network browsing.
 

jfriedlund

Thread Starter
Joined
Mar 8, 2005
Messages
193
I was able to ping both compters to and from each other. I then checked the settings as you suggested to make sure that they were all started and set to start automatically. On the desktop, one of the server settings (for some reason) was not started and not set to start automatically. I changed it, rebooted and then was able to allow sharing of the printer.

Thank you so much for your help!
 
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