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Solved: Cant open any files

Discussion in 'Windows 8' started by Miko0XD, Mar 6, 2015.

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  1. Miko0XD

    Miko0XD Thread Starter

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    Hi,
    This problem occurred after I installed Win 8. So I cant open files in programs. Some programs open files (paint), but programs that I use (photoshop, hl2 spray editor etc.) doesnt open files. I click on OPEN and nothing happens. Please help me I cant do nothing
     
  2. KomputerKid

    KomputerKid

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    Hi Miko0XD and welcome. It could be that the programs aren't compatible with Windows 8. We need more information to be sure. What version of photoshop and the other programs you're having trouble with and your computer specs would help. http://static.techguy.org/download/SysInfo.exe This info will help.
     
  3. Tabvla

    Tabvla

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    Miko, you wrote : "...... This problem occurred after I installed Win 8..... "

    Q1. What OS were you running prior to installing W8..?

    Q2. When you write W8 are you referring to Windows 8 or Windows 8.1.. ?

    Q3. Did you run the "Compatibility Checker" before installing W8 / W8.1.. ?

    The two links below may help you determine the cause of the issues you are experiencing.

    http://www.microsoft.com/en-us/windows/compatibility/CompatCenter/Home?Language=en-US

    http://windows.microsoft.com/en-GB/windows-8/get-apps-devices-working

    T.
     
  4. Miko0XD

    Miko0XD Thread Starter

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    My PC:
    Tech Support Guy System Info Utility version 1.0.0.2
    OS Version: Microsoft Windows 8.1 Pro, 64 bit
    Processor: Intel(R) Core(TM) i3-2310M CPU @ 2.10GHz, Intel64 Family 6 Model 42 Stepping 7
    Processor Count: 4
    RAM: 3990 Mb
    Graphics Card: NVIDIA GeForce GT 525M, -2048 Mb
    Hard Drives: C: Total - 100374 MB, Free - 60531 MB; D: Total - 9999 MB, Free - 1166 MB; E: Total - 489998 MB, Free - 154098 MB;
    Motherboard: Dell Inc., 0RG22N
    Antivirus: ESET Smart Security 8.0, Updated and Enabled

    Q1: I had Win 8. I formatted PC and get Win 8.1
    Q2: 8.1
    Q3: Yes I runned it it is compatible

    Also when I start compatibility options in settings of programs that I use, it still doesnt work. Also on the compatible programs list all of the programs are OK
     
  5. CleaverX

    CleaverX

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    OK just to be clear, you used to have Windows 8, you did a clean install of Windows 8.1 then you reinstalled all of your programs?
     
  6. Miko0XD

    Miko0XD Thread Starter

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  7. CleaverX

    CleaverX

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    OK so when you try to run a program that you reinstalled from the original media, say Microsoft Word, nothing happens? And there is no error?
     
  8. Miko0XD

    Miko0XD Thread Starter

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    Yes, I click SAVE or OPEN button and nothing happens :C Any errors or something
     
  9. CleaverX

    CleaverX

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    Are you using the full version of Office? You have a license key that you used to activate it on the new installation?
     
  10. Miko0XD

    Miko0XD Thread Starter

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    Every product I use, is activated and legal
     
  11. Tabvla

    Tabvla

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    Miko, I realise that this does not solve your problem, but I am interested to know why you formatted your PC before you installed W8.1. Did you have problems with your PC..? Is that why you decided to format..?

    T.
     
  12. Miko0XD

    Miko0XD Thread Starter

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    My PC was full of trash and malware, I just wanted to have clear PC after installing it :)
     
  13. Tabvla

    Tabvla

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    OK... that makes good sense... (y)

    So, in that case, why don't you start again from the beginning, and do things in the following order: -

    1. Reformat the disk
    2. Install W8.1
    3. Disconnect from the Internet
    4. Work with W8.1 for a day. Make sure that Windows is working as expected
    5. Check that Windows Firewall and Windows Defender are ON and Active
    6. Reconnect to the Internet
    7. Run Windows Update and download and install all the updates
    8. Run a Full System Scan with Windows Defender
    9. Make sure that Automatic Maintenance is ON
    10. Install ONE program ONLY
    11. Check if that program is working as expected
    12. Check that you can OPEN and SAVE files in that program
    13. If that works OK, then Install another ONE program ONLY and repeat the process

    Post back to this Thread the results of the above.

    T.
     
  14. Miko0XD

    Miko0XD Thread Starter

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    Oh, thanks to you all guys, it fixed. I was just scanning my PC with a lot of malware programs and after one week it fixed :D Really thanks for feedback. <3
     
  15. Tabvla

    Tabvla

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    Good to hear that the issue has been resolved.... :)

    Please mark your Thread as "Solved".

    T.
     
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