Solved: Can't open .JPG

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StanC

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Dec 4, 2001
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334
Hi Guys

I used to be able to click on a pic attached to an e-mail and view it. I use Win7. A couple of weeks ago that stopped. I get a message that says something to the effect that I would have to open it in the program that created it.
The funny thing is, if a pic comes in with a .PNG extension - it will open.
Any thoughts on how I can get back my ability to open a .JPG?
StanC
 

StanC

Thread Starter
Joined
Dec 4, 2001
Messages
334
Hi Ent
I hate to admit this - but how do I Unzip the file (BTW - should I open it first or save it first?
I notice that this file will do something to my registry. Is it safe?
StanC
 

Ent

Josiah
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That file certainly seems to be; it restores the handling of jpeg files to their default settings for windows 7.

Zip support is built into Windows, so you can just double click the file and open or drag out its contents, as though it were a folder.
 

StanC

Thread Starter
Joined
Dec 4, 2001
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334
OK Ent
I opened the zip file after a couple of warnings. I never saw a prompt to "merge".. and got a box with this message:
"They keys & v alues conatined in C:\user\stanc\appdata\local\temp1_jpeg_fix_w7.zip\jpeg_fix_w7.reg have been succesfully added to the registry".

What now?
StanC
 

Ent

Josiah
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That should have reset Window's handling of Jpeg completely. If it hasn't changed anything, I'm not sure what could be wrong.

Does this only occur for all Jpegs, or only for email attachments?
 

StanC

Thread Starter
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Dec 4, 2001
Messages
334
As far as I can tell, this problem only occurs for e-mail attachments that have a .jpg extension.
StanC
 

Ent

Josiah
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In that case I'll ask for it to be moved to the web & email subforum, as it's probably not a problem with the images themselves. Personally I handle all my emails online, so I wouldn't know how to troubleshoot when one of the mail clients starts misbehaving.

What program do you use to get your email?
 

StanC

Thread Starter
Joined
Dec 4, 2001
Messages
334
Ent
Thanks for the time you have spent on this.
Perhaps the artilce you linked for me will help.
One way or another - we'll figure it out.
Merry Christmas
StanC
 

StanC

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Dec 4, 2001
Messages
334
Ent
The doc you forwarded from an MPV about Temporary Internet Files turned out to be the answer. That file was full.
I got to it by following the directions in the article - and deleted most of the temp files that were there.
Now I can open .JPG files.
Thanks
StanC
 
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