Solved: Can't reach an FTP site

I'm trying to reach a friend's FTP site and can't get any connection/response.

Direct FTP attempt: The operation "times out".
Pinging his IP address from CMD prompt: All attempts time out.
Tracert to his IP: It begins the trace process, but loses the route after about 4 hops.

I have placed his IP address in the excluded (allowed) sites in my firewall settings. I can't figure out what else may be preventing my connection. Any help?

Dave Danger

XP Pro SP2, Asus A7N8X-X MoBo, AMD Athlon XP at 1837.5 MHz.
512 MB DDR-SDRam.
Symantec Internet Security, AVG Free 7.0.308, SpySubtract/Adsubtract, NoAdware, Ad-Aware SE Personal

 

Can any others connect to his FTP? In *general*, FTP connection issues are resolved on the host side, not the client side.

That said, FTP has a habit of opening random ports as well but can eventually be connected to if his ports are open and shares made correctly.

 

Squidboy,
I'll find out about other's access. This is a freshly setup FTP site, and we're actually simply in the testing phase (I'm the guinea pig). I'm simply trying to make sure that the connection problem isn't at my end.

 

You don't need to open any ports as the client to the FTP site, so I suspect the problem is at the other end, the FTP server.

 

Yup I isyuauly do it like this - Setup the FTP, test the FTP within the LAN then test it outside the LAN if it works within the lan you can look at router settings and tweak those.

The thing about pings is some domains actually block ping attempts so that also is not telling you to much as well.

BTW I hate when people block ping attempts makes troubleshooting a bit more of a pain if you ask me.

 

Thanks for the assistance guys,
We're still working on it.

Dave Danger