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Solved: Can't reconnect mapped network drives, plz help w/HJT log

Discussion in 'Virus & Other Malware Removal' started by allso, Nov 28, 2004.

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  1. allso

    allso Thread Starter

    Joined:
    Nov 28, 2004
    Messages:
    5
    Working on a friend's computer...her complaint started with just a sluggish computer. She found and attempted to remove tcp.exe but of course it kept reappearing after restart. By the time I got to check the machine it would no longer restablish it's 2 network mapped drives. Keeps kicking back with "Network path not found" on both.

    I've renamed my laptop to her settings and was able to connect easily to her network and see/map her drives to my laptop. But the minute I go back and plug in the network cable and restart her machine, it still kicks back w/ "path not found".

    I've run Ad-Aware and cleaned it down from 97 critical to 0. I've run Spybot and found 2 DSO Exploits and 1 "Error During Check: Cabrotor (Datei C:Winnt win.ini kann nicht geoffnet werden" which Spybot 'says' it fixes all 3.

    I've run Trojan Hunter and cleaned 1 trojan (though it alerted to 12 possible trojans). Now I'm down to running HJT.

    I've attempted to remove/fix the O2 record for 'rvsbil.dat' but it keeps coming back. And the references to 'libsvr' concern me but I can't find any info on it anywhere on the web. I've tried running HJT while in safe-mode to fix libsvr and rvsbil but they come back after restart.

    Will someone please take a look at the following log and help me get this machine clean? I'm not sure what files need to be removed to stop the bad stuff from coming back.

    TIA
    Sherrie

    ----------------------
    Logfile of HijackThis v1.97.7
    Scan saved at 12:32:20 PM, on 11/24/2004
    Platform: Windows 2000 SP4 (WinNT 5.00.2195)
    MSIE: Internet Explorer v6.00 (6.00.2600.0000)

    Running processes:
    C:\WINNT\System32\smss.exe
    C:\WINNT\system32\csrss.exe
    C:\WINNT\system32\winlogon.exe
    C:\WINNT\system32\services.exe
    C:\WINNT\system32\lsass.exe
    C:\WINNT\system32\svchost.exe
    C:\WINNT\system32\spoolsv.exe
    C:\WINNT\System32\svchost.exe
    C:\Program Files\Norton AntiVirus\navapsvc.exe
    C:\WINNT\system32\regsvc.exe
    C:\WINNT\system32\MSTask.exe
    C:\WINNT\System32\WBEM\WinMgmt.exe
    C:\WINNT\system32\svchost.exe
    C:\WINNT\Explorer.EXE
    C:\PROGRA~1\NORTON~1\navapw32.exe
    C:\WINNT\system32\hpnra.exe
    C:\WINNT\Mixer.exe
    C:\Program Files\Microsoft Hardware\Keyboard\type32.exe
    C:\WINNT\inf\CATALOG\libsvr.exe
    C:\Program Files\Intuit\QuickBooks\Components\QBAgent\qbdagent2001.exe
    C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
    C:\Program Files\WinZip\WZQKPICK.EXE
    C:\WINNT\system32\zstatus.exe
    C:\hjt\HijackThis.exe

    O2 - BHO: (no name) - {02F96FB7-8AF6-439B-B7BA-2F952F9E4800} - C:\DOCUME~1\Robyne\LOCALS~1\Temp\rvsbil.dat
    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
    O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
    O2 - BHO: (no name) - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\system32\msdxm.ocx
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
    O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
    O4 - HKLM\..\Run: [WEPStat] WEPStat.exe
    O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\navapw32.exe
    O4 - HKLM\..\Run: [HP Network Registry Agent] C:\WINNT\system32\hpnra.exe
    O4 - HKLM\..\Run: [C-Media Mixer] Mixer.exe /startup
    O4 - HKLM\..\Run: [IntelliType] "C:\Program Files\Microsoft Hardware\Keyboard\type32.exe"
    O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
    O4 - HKLM\..\Run: [PDF Converter Registry Controller] "C:\Program Files\ScanSoft\PDF Converter 2.0 Professional\PDFConv\\RegistryController.exe"
    O4 - HKLM\..\Run: [THGuard] "C:\Program Files\TrojanHunter 4.0\THGuard.exe"
    O4 - HKLM\..\Run: [*libsvr] C:\WINNT\inf\CATALOG\libsvr.exe
    O4 - HKLM\..\Run: [MSConfig] C:\Documents and Settings\Robyne\Desktop\msconfig.exe /auto
    O4 - HKCU\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
    O4 - HKLM\..\RunOnce: [*libsvr] C:\WINNT\inf\CATALOG\libsvr.exe rerun
    O4 - Global Startup: Adobe Gamma Loader.lnk = Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
    O4 - Global Startup: Microsoft Office.lnk = Microsoft Office\Office\OSA9.EXE
    O4 - Global Startup: QuickBooks 2001 Delivery Agent.lnk = Intuit\QuickBooks\Components\QBAgent\qbdagent2001.exe
    O4 - Global Startup: QuickBooks Update Agent.lnk = Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
    O4 - Global Startup: WinZip Quick Pick.lnk = WinZip\WZQKPICK.EXE
    O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
    O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
    O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
    O8 - Extra context menu item: Open PDF in Word (PDF Converter 2.0) - res://C:\Program Files\ScanSoft\PDF Converter 2.0 Professional\PDFConv\IEShellExt.dll /100
    O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
    O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html
    O16 - DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} (Microsoft Office Template and Media Control) - http://office.microsoft.com/templates/ieawsdc.cab
    O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwa...director/sw.cab
    O16 - DPF: {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} (Office Update Installation Engine) - http://office.microsoft.com/officeupdate/content/opuc.cab
    O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/...8093.4987384259
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwa...ash/swflash.cab
     
  2. Flrman1

    Flrman1

    Joined:
    Jul 26, 2002
    Messages:
    46,329
  3. allso

    allso Thread Starter

    Joined:
    Nov 28, 2004
    Messages:
    5
    Thanks, seems that Fixvundo finally removed libsvr when nothing else would. Problem is her machine still isn't reconnecting her mapped drives. I've run PortQryUI and her IP address resolves to her machine name (robyne1)....but when I run PortQryUI using my laptop (which maps her network just fine) connected with her network line the IP resolves to 'localhost'. This is ringing iin my head of 'something' that needs to be reset/renamed but for the life of me I can't recall 'what' LOL

    Any help is VERY appreciated. The HJT log and FixVundo log are below.
    Thx
    Sherrie

    Here is the results of the last HJthis:
    Logfile of HijackThis v1.97.7
    Scan saved at 8:42:33 AM, on 11/29/2004
    Platform: Windows 2000 SP4 (WinNT 5.00.2195)
    MSIE: Internet Explorer v6.00 (6.00.2600.0000)

    Running processes:
    C:\WINNT\System32\smss.exe
    C:\WINNT\system32\csrss.exe
    C:\WINNT\system32\winlogon.exe
    C:\WINNT\system32\services.exe
    C:\WINNT\system32\lsass.exe
    C:\WINNT\system32\svchost.exe
    C:\WINNT\system32\spoolsv.exe
    C:\WINNT\System32\svchost.exe
    C:\Program Files\Norton AntiVirus\navapsvc.exe
    C:\WINNT\system32\regsvc.exe
    C:\WINNT\system32\MSTask.exe
    C:\WINNT\System32\WBEM\WinMgmt.exe
    C:\WINNT\system32\svchost.exe
    C:\WINNT\Explorer.EXE
    C:\PROGRA~1\NORTON~1\navapw32.exe
    C:\WINNT\system32\hpnra.exe
    C:\WINNT\Mixer.exe
    C:\Program Files\Microsoft Hardware\Keyboard\type32.exe
    C:\Program Files\Intuit\QuickBooks\Components\QBAgent\qbdagent2001.exe
    C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
    C:\Program Files\WinZip\WZQKPICK.EXE
    C:\hjt\HijackThis.exe

    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
    O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
    O2 - BHO: (no name) - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\system32\msdxm.ocx
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
    O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
    O4 - HKLM\..\Run: [WEPStat] WEPStat.exe
    O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\navapw32.exe
    O4 - HKLM\..\Run: [HP Network Registry Agent] C:\WINNT\system32\hpnra.exe
    O4 - HKLM\..\Run: [C-Media Mixer] Mixer.exe /startup
    O4 - HKLM\..\Run: [IntelliType] "C:\Program Files\Microsoft Hardware\Keyboard\type32.exe"
    O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
    O4 - HKLM\..\Run: [PDF Converter Registry Controller] "C:\Program Files\ScanSoft\PDF Converter 2.0 Professional\PDFConv\\RegistryController.exe"
    O4 - HKLM\..\Run: [THGuard] "C:\Program Files\TrojanHunter 4.0\THGuard.exe"
    O4 - HKCU\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
    O4 - Global Startup: Adobe Gamma Loader.lnk = Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
    O4 - Global Startup: Microsoft Office.lnk = Microsoft Office\Office\OSA9.EXE
    O4 - Global Startup: QuickBooks 2001 Delivery Agent.lnk = Intuit\QuickBooks\Components\QBAgent\qbdagent2001.exe
    O4 - Global Startup: QuickBooks Update Agent.lnk = Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
    O4 - Global Startup: WinZip Quick Pick.lnk = WinZip\WZQKPICK.EXE
    O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
    O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
    O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
    O8 - Extra context menu item: Open PDF in Word (PDF Converter 2.0) - res://C:\Program Files\ScanSoft\PDF Converter 2.0 Professional\PDFConv\IEShellExt.dll /100
    O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
    O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html
    O16 - DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} (Microsoft Office Template and Media Control) - http://office.microsoft.com/templates/ieawsdc.cab
    O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
    O16 - DPF: {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} (Office Update Installation Engine) - http://office.microsoft.com/officeupdate/content/opuc.cab
    O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?38093.4987384259
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab



    Here is the resulting log from FixVundo:

    Symantec Trojan.Vundo Removal Tool 1.2.4
    The process "libsvr.exe" is viral. It has been suspended.
    The process "explorer.exe" contained a viral thread (00000498). The thread was terminated.
    The process "NAVAPW32.EXE" contained a viral thread (0000023C). The thread was terminated.
    The process "mixer.exe" contained a viral thread (00000390). The thread was terminated.
    The process "qbdagent2001.ex" contained a viral thread (00000450). The thread was terminated.
    The process "qbupdate.exe" contained a viral thread (000003A8). The thread was terminated.
    The process "FixVundo.exe" contained a viral thread (00000200). The thread was terminated.

    C:\Documents and Settings\Robyne\Local Settings\Temp\rvsbil.dat: (will be deleted on next reboot)
    C:\hjt\backup-20041123-161206-119.dll: (deleted)
    C:\hjt\backup-20041123-162811-909.dll: (deleted)
    C:\hjt\backup-20041123-164210-543.dll: (deleted)
    C:\hjt\backup-20041123-164314-555.dll: (deleted)
    C:\hjt\backup-20041124-090344-935.dll: (deleted)
    C:\hjt\backup-20041124-090740-246.dll: (deleted)
    C:\hjt\backup-20041129-072729-839.dll: (deleted)
    C:\hjt\backup-20041129-080911-239.dll: (deleted)
    C:\System Volume Information: (not scanned)
    C:\WINNT\assembly\temp\psinfo.exe: (deleted)
    C:\WINNT\Cursors\playbak.exe: (deleted)
    C:\WINNT\Fonts\aslib.exe: (deleted)
    C:\WINNT\Fonts\comcmd.exe: (deleted)
    C:\WINNT\Fonts\dllreg.exe: (deleted)
    C:\WINNT\Fonts\iisdoc.exe: (deleted)
    C:\WINNT\Fonts\santi.exe: (deleted)
    C:\WINNT\Fonts\un.exe: (deleted)
    C:\WINNT\inf\bakmc.exe: (deleted)
    C:\WINNT\inf\CATALOG\libsvr.exe: (will be deleted on next reboot)
    C:\WINNT\inf\windvd.exe: (deleted)
    C:\WINNT\msagent\chars\urldoc.exe: (deleted)
    C:\WINNT\nutap.exe: (deleted)
    C:\WINNT\security\Database\bakbas.exe: (deleted)
    C:\WINNT\ServicePackFiles\adkb.exe: (deleted)
    C:\WINNT\system\kblib.exe: (deleted)
    C:\WINNT\system32\minst.exe: (deleted)
    C:\WINNT\Tasks\wwin.exe: (deleted)
    C:\WINNT\Web\tcp.exe.slh: (deleted)

    Deleted the value "*libsvr" from the registry key
    "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run".
    Deleted the value "Active State" from the registry key
    "HKEY_USERS\S-1-5-21-515967899-1390067357-1417001333-1010\Software\Microsoft\Internet Explorer\Main".
    Deleted the registry key
    "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{02F96FB7-8AF6-439B-B7BA-2F952F9E4800}".
    registry: HKEY_CLASSES_ROOT\ATLEvents.ATLEvents\CLSID: (Default) (restored)
    registry: HKEY_CLASSES_ROOT\ATLEvents.ATLEvents.1\CLSID: (Default) (restored)
    registry: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce: *libsvr (deleted)


    The Trojan.Vundo removal was successful.
    The system will delete 2 Trojan.Vundo files from your PC on next reboot.

    Here is the report:

    2 file(s) could not be deleted.
    They will be deleted on next reboot.

    The total number of the scanned files: 41616
    The number of deleted files: 26
    The number of viral processes suspended: 1
    The number of viral threads terminated: 6
    The number of registry entries fixed: 6

    The tool initiated a system reboot.
     
  4. Flrman1

    Flrman1

    Joined:
    Jul 26, 2002
    Messages:
    46,329
    Your log is clean! (y)

    I'm afraid you may need to ask for help with the problem with the mapped drives in the Networking forum.
     
  5. allso

    allso Thread Starter

    Joined:
    Nov 28, 2004
    Messages:
    5
    You've been a life-saver flrman1....Thanks for directing me to the right tool that fixed the dreaded 'libsvr'. Until your post I was wrestling with that bad boy and he was winning LOL

    I already started a new thread in Networking for the other stuff....it kinda occurred to me after I posted the above that it was getting off-topic for this forum :eek:

    Thx again....you're good! (y)
    Sherrie (allso)
     
  6. Flrman1

    Flrman1

    Joined:
    Jul 26, 2002
    Messages:
    46,329
    My pleasure! :)
     
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