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Solved: Can't See Embedded Images in Thunderbird

Discussion in 'Web & Email' started by olabola, Jun 6, 2012.

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  1. olabola

    olabola Thread Starter

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    I recently updated Thunderbird and was disappointed to find out that my older version allowed me to "enable all images" and would show me the entire email with all the pictures and embedded images that originally came in the email. I have looked within the options folder under display to try and figure out a way to change the settings, but still no luck. Show all body parts only gave me an attachment line, and not much else. How do I enable the content within the email? The links? The pictures? and all embedded images? Thanks!
     
  2. olabola

    olabola Thread Starter

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    no one can help me :(
     
  3. TerryNet

    TerryNet Terry Moderator

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    The question may be "what is blocking?".Perhaps an add-on. Try Help - Restart with Add-ons Disabled ... .

    Perhaps a security application you're using.
     
  4. throoper

    throoper Trusted Advisor

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    Click View>Message Body As... and make sure Original HTML is selected.
    If it already is, switch to Plain Text, restart TB and then change it back to Original HTML and restart TB again.
    Also, View>place a check by "Display attachments inline".
     
  5. olabola

    olabola Thread Starter

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    I have tried all of the above suggestions and none have worked. I still can not see any of the images. I only have a few addons, and disabling them also did not work. I am not sure what else could be blocking it.
     
  6. olabola

    olabola Thread Starter

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  7. hewee

    hewee

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    Could also be your firewall asked you and you did not give it the rights.
     
  8. olabola

    olabola Thread Starter

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    Nope, I tried that already, there was a test in one of the Thunderbird forums for that and I tried it and it showed that my firewall is not blocking remote content. :(
     
  9. throoper

    throoper Trusted Advisor

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    Did you do the Save as>HTML and open in your browser to verify that the e-mail is capable of displaying the images?
     
  10. olabola

    olabola Thread Starter

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    Yes, and it did support the images...I had to scroll down a bit, but the email was in its entirety at the bottom of the page.
     
  11. throoper

    throoper Trusted Advisor

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    Click Tools>Options>Advanced>Config Editor.
    In the Search, type permissions.default.image and see what the Value is.
     
  12. olabola

    olabola Thread Starter

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    I changed this to "2" from 1 when I found a solution somewhere on the internet, but that didnt work either :(
     
  13. throoper

    throoper Trusted Advisor

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    The default is 1 and loads images from same server.
    2 is load no images.
    0 is load all images.
    Try setting it to 0 and restart TB.
     
  14. olabola

    olabola Thread Starter

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    OHHHH I was so excited when I read this post and was really hoping it was going to work...but it didn't change anything :(

    The other thread I am following told me to open a new profile and try that...but it seems really complicated.
    http://forums.mozillazine.org/viewtopic.php?f=39&t=2495591
     
  15. throoper

    throoper Trusted Advisor

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    A New Profile isn't really complicated at all. The page Lee linked you to appears complicated because it tries to cover all operating systems and configurations.

    Before you start, make sure you have your account information (Username, server settings and port numbers, passwords) so you can easily set it up in the new profile.

    Make sure Thunderbird is closed before proceeding.
    To make the new profile, click Start>Run>type thunderbird.exe -P (note the space between exe and -P)>OK. That should open the Profile Manager.

    In the Profile Manager, click "Create Profile".
    Name it New or Test (something simple so you know what it is) and click Finish.
    Select it in the list in the Profile Manager and click Start Thunderbird.
    Note: I would suggest unchecking the "Don't ask at startup" so when you click your TB shortcut it will open the Profile Manager. That will allow you to choose which Profile to use (original or new) until you get things sorted and working.

    When TB opens in the New Profile, the Account wizard will start.
    Enter your account info and that's it.
    Be aware that when you first receive mail in the new Profile, everything that's on the server will download. If you've been leaving messages on the server, that could be quite a bit of mail.
    The downside is that it will probably contain a bunch of messages you deleted already in the old profile, but the upside is you should also have the same messages that aren't displaying the graphics in the old profile so you'll know quickly if the problem is also in the new profile.
     
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