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Solved: Can't seem to get rid of downloader.aqm.. please help

Discussion in 'Virus & Other Malware Removal' started by supra99, Feb 5, 2007.

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  1. supra99

    supra99 Thread Starter

    Joined:
    Sep 5, 2006
    Messages:
    64
    Hi,

    My AVG anti-spyware kept detecting Downloader.aqm the last few days.. I deleted it thru avg but it keeps showing up.. how do I get rid of this spyware/virus?? Below is the hijack log:


    Logfile of HijackThis v1.99.1
    Scan saved at 12:28:29 p.m., on 6/02/2007
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.5730.0011)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\System32\Ati2evxx.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\brsvc01a.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\system32\brss01a.exe
    C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
    C:\Program Files\Prevx1\PXAgent.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\system32\WgaTray.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe
    C:\Program Files\Microsoft IntelliPoint\ipoint.exe
    C:\WINDOWS\system32\LVCOMSX.EXE
    C:\WINDOWS\system32\wscntfy.exe
    C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
    C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe
    C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe
    C:\Program Files\Prevx1\PXConsole.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\MSN Messenger\msnmsgr.exe
    C:\Program Files\Windows Media Player\WMPNSCFG.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\eMule\emule.exe
    C:\Program Files\Hijackthis\HijackThis.exe
    C:\Program Files\Mozilla Firefox\firefox.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.xtra.co.nz/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
    R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
    O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: Malicious Scripts Scanner - {55EA1964-F5E4-4D6A-B9B2-125B37655FCB} - C:\Documents and Settings\All Users\Application Data\Prevx\pxbho.dll
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
    O2 - BHO: IeCatch2 Class - {A5366673-E8CA-11D3-9CD9-0090271D075B} - C:\PROGRA~1\FLASHGET\jccatch.dll
    O3 - Toolbar: FlashGet Bar - {E0E899AB-F487-11D5-8D29-0050BA6940E3} - C:\PROGRA~1\FLASHGET\fgiebar.dll
    O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
    O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"
    O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\ipoint.exe"
    O4 - HKLM\..\Run: [LVCOMSX] C:\WINDOWS\system32\LVCOMSX.EXE
    O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe"
    O4 - HKLM\..\Run: [PHIME2002ASync] "C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE" /SYNC
    O4 - HKLM\..\Run: [PHIME2002A] "C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE" /IMEName
    O4 - HKLM\..\Run: [PaperPort PTD] C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe
    O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
    O4 - HKLM\..\Run: [PrevxOne] "C:\Program Files\Prevx1\PXConsole.exe"
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [PPort9reminder] "C:\Program Files\ScanSoft\PaperPort\WebEreg\Ereg.exe" -r "C:\Program Files\ScanSoft\PaperPort\WebEreg\ereg.ini"
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
    O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
    O4 - HKCU\..\Run: [eMuleAutoStart] C:\Program Files\eMule\emule.exe -AutoStart
    O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
    O8 - Extra context menu item: Download All by FlashGet - C:\Program Files\FlashGet\jc_all.htm
    O8 - Extra context menu item: Download using FlashGet - C:\Program Files\FlashGet\jc_link.htm
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\PROGRA~1\FLASHGET\flashget.exe
    O9 - Extra 'Tools' menuitem: &FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\PROGRA~1\FLASHGET\flashget.exe
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O11 - Options group: [INTERNATIONAL] International*
    O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://a1540.g.akamai.net/7/1540/52/20060912/qtinstall.info.apple.com/qtactivex/qtplugin.cab
    O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?LinkID=39204
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1155018178045
    O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1157748654781
    O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
    O16 - DPF: {B8C681FD-D629-4CCE-90CD-89493F1F2799} (MovexWorkplaceExtension Object) - https://online.omegatrend.com/mwp/ieui/IEMod.cab
    O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://download.games.yahoo.com/games/web_games/popcap/bejeweled2/popcaploader_v6.cab
    O16 - DPF: {E8F628B5-259A-4734-97EE-BA914D7BE941} (Driver Agent ActiveX Control) - http://driveragent.com/files/driveragent.cab
    O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
    O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
    O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
    O20 - Winlogon Notify: WRNotifier - WRLogonNTF.dll (file missing)
    O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
    O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\System32\Ati2evxx.exe
    O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
    O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
    O23 - Service: BrSplService (Brother XP spl Service) - brother Industries Ltd - C:\WINDOWS\system32\brsvc01a.exe
    O23 - Service: MSCSPTISRV - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\MSCSPTISRV.exe
    O23 - Service: PACSPTISVR - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe
    O23 - Service: Prevx Agent (PREVXAgent) - Unknown owner - C:\Program Files\Prevx1\PXAgent.exe" -f (file missing)
    O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
     
  2. Cheeseball81

    Cheeseball81 Retired Moderator

    Joined:
    Mar 3, 2004
    Messages:
    84,315
    What location is it found in
     
  3. supra99

    supra99 Thread Starter

    Joined:
    Sep 5, 2006
    Messages:
    64
    It says C:\Documents and Settings\Jennifer\Local Settings\Temporary Internet Files\Content.IE5\J19KJJW9\stat[1].htm
     
  4. Cheeseball81

    Cheeseball81 Retired Moderator

    Joined:
    Mar 3, 2004
    Messages:
    84,315
    * Click here to download ATF Cleaner by Atribune and save it to your desktop.
    • Double-click ATF-Cleaner.exe to run the program.
    • Under Main choose: Select All
    • Click the Empty Selected button.
      • If you use Firefox:
        • Click Firefox at the top and choose: Select All
        • Click the Empty Selected button.
        • NOTE: If you would like to keep your saved passwords, please click No at the prompt.
      • If you use Opera:
        • Click Opera at the top and choose: Select All
        • Click the Empty Selected button.



          [*]NOTE:
          If you would like to keep your saved passwords, please click No at the prompt.
    • Click Exit on the Main menu to close the program.

    Click Start, click Control Panel, and then double-click Internet Options.
    On the General tab, click Delete Files under Temporary Internet Files.
    In the Delete Files dialog box, click to select the Delete all offline content check box , and then click OK.
    Click OK.

    See if AVG still finds it.
     
  5. supra99

    supra99 Thread Starter

    Joined:
    Sep 5, 2006
    Messages:
    64
    Hi,

    I had done what you told me few times... checked with AVG 3 times.. but AVG still detects it.. what can I do next?
     
  6. Cheeseball81

    Cheeseball81 Retired Moderator

    Joined:
    Mar 3, 2004
    Messages:
    84,315
    Did you reboot after doing those steps?

    1. Please download The Avenger by Swandog46 to your Desktop.
    • Click on Avenger.zip to open the file
    • Extract avenger.exe to your desktop

    2. Copy all the text contained in the code box below to your Clipboard by highlighting it and pressing (Ctrl+C):


    Note: the above code was created specifically for this user. If you are not this user, do NOT follow these directions as they could damage the workings of your system.


    3. Now, start The Avenger program by clicking on its icon on your desktop.
    • Under "Script file to execute" choose "Input Script Manually".
    • Now click on the Magnifying Glass icon which will open a new window titled "View/edit script"
    • Paste the text copied to clipboard into this window by pressing (Ctrl+V).
    • Click Done
    • Now click on the Green Light to begin execution of the script
    • Answer "Yes" twice when prompted.
    4. The Avenger will automatically do the following:
    • It will Restart your computer. ( In cases where the code to execute contains "Drivers to Unload", The Avenger will actually restart your system twice.)
    • On reboot, it will briefly open a black command window on your desktop, this is normal.
    • After the restart, it creates a log file that should open with the results of Avenger¬ís actions. This log file will be located at C:\avenger.txt
    • The Avenger will also have backed up all the files, etc., that you asked it to delete, and will have zipped them and moved the zip archives to C:\avenger\backup.zip.
    5. Please copy/paste the content of c:\avenger.txt into your reply.
     
  7. supra99

    supra99 Thread Starter

    Joined:
    Sep 5, 2006
    Messages:
    64
    Yes I restarted the comp and rescanned...

    Anyway.. here's the avenger's report..

    Logfile of The Avenger version 1, by Swandog46
    Running from registry key:
    \Registry\Machine\System\CurrentControlSet\Services\kpgneare

    *******************

    Script file located at: \??\C:\WINDOWS\system32\ybxcwytn.txt
    Script file opened successfully.

    Script file read successfully

    Backups directory opened successfully at C:\Avenger

    *******************

    Beginning to process script file:

    File C:\Documents and Settings\Jennifer\Local Settings\Temporary Internet Files\Content.IE5\RP5QZYTH\stat[2].htm deleted successfully.

    Completed script processing.

    *******************

    Finished! Terminate.


    I rescanned the comp with AVG after the avenger.. AVG no more detects the spyware/virus..
     
  8. Cheeseball81

    Cheeseball81 Retired Moderator

    Joined:
    Mar 3, 2004
    Messages:
    84,315
    Good ;)

    Now turn off System Restore:

    On the Desktop, right-click My Computer.
    Click Properties.
    Click the System Restore tab.
    Check Turn off System Restore.
    Click Apply, and then click OK.

    Restart your computer.

    Turn System Restore back on and create a restore point.

    To create a restore point:

    Single-click Start and point to All Programs.
    Mouse over Accessories, then System Tools, and select System Restore.
    In the System Restore wizard, select the box next the text labeled "Create a restore point" and click the Next button.
    Type a description for your new restore point. Something like "After trojan/spyware cleanup". Click Create and you're done.

    You can mark your thread "Solved" from the Thread Tools drop down menu.
     
  9. supra99

    supra99 Thread Starter

    Joined:
    Sep 5, 2006
    Messages:
    64
    OK... it's back again!!! what should I do?!?!?!?!?!
     
  10. supra99

    supra99 Thread Starter

    Joined:
    Sep 5, 2006
    Messages:
    64
    here's the report from AVG

    C:\Documents and Settings\Jennifer\Local Settings\Temporary Internet Files\Content.IE5\3MSZ0LF2\stat[1].htm -> Downloader.AQM : No action taken.
     
  11. Cheeseball81

    Cheeseball81 Retired Moderator

    Joined:
    Mar 3, 2004
    Messages:
    84,315
    Double click on Avenger.exe.

    Copy all the text contained in the code box below to your Clipboard by highlighting it and pressing (Ctrl+C):


    Note: the above code was created specifically for this user. If you are not this user, do NOT follow these directions as they could damage the workings of your system.

    Now, start The Avenger program by clicking on its icon on your desktop.
    Under "Script file to execute" choose "Input Script Manually".
    Now click on the Magnifying Glass icon which will open a new window titled "View/edit script"
    Paste the text copied to clipboard into this window by pressing (Ctrl+V).
    Click Done
    Now click on the Green Light to begin execution of the script
    Answer "Yes" twice when prompted.
    The Avenger will automatically do the following:
    It will Restart your computer. ( In cases where the code to execute contains "Drivers to Unload", The Avenger will actually restart your system twice.)
    On reboot, it will briefly open a black command window on your desktop, this is normal.
    After the restart, it creates a log file that should open with the results of Avenger’s actions. This log file will be located at C:\avenger.txt
    The Avenger will also have backed up all the files, etc., that you asked it to delete, and will have zipped them and moved the zip archives to C:\avenger\backup.zip.
    5. Please copy/paste the content of c:\avenger.txt into your reply.
     
  12. supra99

    supra99 Thread Starter

    Joined:
    Sep 5, 2006
    Messages:
    64
    here's the report from avenger..


    Logfile of The Avenger version 1, by Swandog46
    Running from registry key:
    \Registry\Machine\System\CurrentControlSet\Services\mpcnhels

    *******************

    Script file located at: \??\C:\Documents and Settings\qpucebga.txt
    Script file opened successfully.

    Script file read successfully

    Backups directory opened successfully at C:\Avenger

    *******************

    Beginning to process script file:



    Could not open file C:\Documents and Settings\Jennifer\Local Settings\Temporary Internet Files\Content.IE5\3MSZ0LF2\stat[1].htm for deletion
    Deletion of file C:\Documents and Settings\Jennifer\Local Settings\Temporary Internet Files\Content.IE5\3MSZ0LF2\stat[1].htm failed!

    Could not process line:
    C:\Documents and Settings\Jennifer\Local Settings\Temporary Internet Files\Content.IE5\3MSZ0LF2\stat[1].htm
    Status: 0xc000003a



    File C:\Documents and Settings\Jennifer\Local Settings\Temporary Internet Files\Content.IE5\VWXRS8SJ\stat[1].htm not found!
    Deletion of file C:\Documents and Settings\Jennifer\Local Settings\Temporary Internet Files\Content.IE5\VWXRS8SJ\stat[1].htm failed!

    Could not process line:
    C:\Documents and Settings\Jennifer\Local Settings\Temporary Internet Files\Content.IE5\VWXRS8SJ\stat[1].htm
    Status: 0xc0000034


    Completed script processing.

    *******************

    Finished! Terminate.
     
  13. Cheeseball81

    Cheeseball81 Retired Moderator

    Joined:
    Mar 3, 2004
    Messages:
    84,315
    Please go ahead and run the ATF Cleaner again.
    Restart the computer.
    Click Start, click Control Panel, and then double-click Internet Options.
    On the General tab, click Delete Files under Temporary Internet Files.
    In the Delete Files dialog box, click to select the Delete all offline content check box , and then click OK.
    Click OK.
    Click Start | Programs | Accessories | System Tools | Disk Cleanup
    Let that finish.
    Run AVG again.
     
  14. supra99

    supra99 Thread Starter

    Joined:
    Sep 5, 2006
    Messages:
    64
    Hi..

    The AVG still detects it.. I did what you told me... at first AVG didn't detect it... but once I restart the comp (with the restore mode turn off) it detects again...
     
  15. Cheeseball81

    Cheeseball81 Retired Moderator

    Joined:
    Mar 3, 2004
    Messages:
    84,315
    Run ActiveScan online virus scan:
    http://www.pandasoftware.com/products/activescan.htm

    Once you are on the Panda site click the Scan your PC button.
    A new window will open...click the Check Now button.
    Enter your Country.
    Enter your State/Province.
    Enter your e-mail address and click send.
    Select either Home User or Company.
    Click the big Scan Now button.
    If it wants to install an ActiveX component allow it.
    It will start downloading the files it requires for the scan (Note: It may take a couple of minutes)
    When download is complete, click on My Computer to start the scan.
    When the scan completes, if anything malicious is detected, click the See Report button, then Save Report and save it to a convenient location.
    Post the contents of the ActiveScan report.
     
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