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Solved: Can't Uninstall/Reinstall Java - MSICUU2 won't work

Discussion in 'All Other Software' started by Frowie, Apr 13, 2010.

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  1. Frowie

    Frowie Thread Starter

    Joined:
    Apr 13, 2010
    Messages:
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    Hello,

    I am unable to uninstall/reinstall/get Java to work. Control Panel says I have Java 6(TM) Update 19 V.6.0.190 yet it does not work in any of my browsers. If I try to uninstall it generates the following error: “Add or Remove Programs: Fatal error during installation.”. I have tried both the online and offline installation package (jre-6u19-windows-i586-s.exe). When I try to install Java the error message is: “Java Setup: This software has already been installed on your computer. Would you like to reinstall it?”. If I say yes the error message is “Error 1606.Could not access network location :.”.

    I tried to open the Java Control Panel and received the following error: “Java(TM) Control Panel: The system cannot find the file specified. C:\Program Files Java\jre6\bin\javaclpl.exe”.

    I tried the MS Windows Installer Cleanup Utility (msicuu2.exe) and it generated the following error “Windows Script Host: Can’t find script engine “VBScript” for script “C:\DOCUME~1\\LANDMA~1\LOCALS~1\Temp\IXP000.TMP\StartMsi.vbs”.

    I am running WinXP Pro V.2002 SP3 and all hotfixes, IE8.0.6001.18702, FF3.6.3, Chrome 4.1.249.1045 (42898)

    I realize that these are two separate problems but they both impact my ability to get Java running. I would be very grateful for any help you might offer.

    Thank you,
    Frowie
     
  2. How'dIdoThat

    How'dIdoThat

    Joined:
    Nov 2, 2004
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  3. Frowie

    Frowie Thread Starter

    Joined:
    Apr 13, 2010
    Messages:
    2
    Thank you for the advice How'dIdoThat. I was actually able to root out all of the hidden bits with Revo Uninstaller and then do a clean install. That solved that problem.

    The issue about not being able to run Microsoft Installer Cleanup Utility (MSICUU2.exe) still stands as described in paragraph 3 of my original post. It is not, however, a critical issue now that I have fixed Java.

    I will mark this issue closed and resubmit the MSICUU2 issue should it become more pressing again.

    Thanks,
    Frowie
     
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