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Solved: Can't validate the Winsock base providers: 2

Discussion in 'Networking' started by montford201, Feb 12, 2012.

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  1. montford201

    montford201 Thread Starter

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    Hi, I received a message stating: Info-error attempting to validate the winsock base providers:2
    Error- Not all base service provider entries could be found in winsock catalog. A reset is needed.
    Info- Redirecting user to support call
    I did the reset in command prompt as I read you told other people with this problem to do. But I still keep getting these messages.
    This is my sister's Dell Latitude 620. I would be very grateful if you could help me. I used AVG and I think pc is clean. When I try to connect to a website page states that Internet Explorer cannot display the webpage.
     
  2. Elvandil

    Elvandil

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    What operating system?

    What command line?

    Have you installed/uninstalled anything lately, like download managers?
     
  3. montford201

    montford201 Thread Starter

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    pc is windows xp pro sp3
    I performed - netsh winsock catalog reset. Since its been a while since she's been online, I'd say the last thing downloaded was AVG.
     
  4. xalerik

    xalerik

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    run tool named Lspfix, it shows no problems?
     
  5. montford201

    montford201 Thread Starter

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    Don't have internet access because of winsock issue
     
  6. montford201

    montford201 Thread Starter

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    I took me a minute to figure it out but no problems were found using LSPFix
     
  7. xalerik

    xalerik

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    Looks like winsock is OK then. Run please malwarebytes utility full scan after fully uninstall AVG antivirus and check without it.
    If it works, install some good antivirus, like microsoft security essentials.

    If after malwarebytes and without AVG it's not working please do:

    Start > run > cmd [enter]
    ipconfig /all
    ping www.google.com
    Post results here.
     
  8. Elvandil

    Elvandil

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    Where and when did/do you receive this error message?
     
  9. montford201

    montford201 Thread Starter

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    Hi, I receive error message whenever I attempt to go online. Page says internet explorer cannot display webpage so I click on the Diagnose Connection Problems button. It states Error attempting to validate the Winsock base providers: 2
     
  10. montford201

    montford201 Thread Starter

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    Thanks, but I am still getting the same error message that- Error attempting to validate the winsock base providers so why do you think LSPFix said I have no problems? Please send me instructions on how to post my results from ipconfig /all. Thanks
     
  11. montford201

    montford201 Thread Starter

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    Found problem! I checked box in LAN Settings to "Automatically detect settings" and unchecked "use a proxy server for your LAN". Couldn't have done it without your great website. Thanks All!
     
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