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Solved: ccRegVfy.exe - Unable to locate Component (SYMSTORE.dll missing) error problem

Discussion in 'Windows XP' started by eve_2008, Jun 28, 2007.

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  1. eve_2008

    eve_2008 Thread Starter

    Joined:
    Jun 5, 2007
    Messages:
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    Hi, I have an problem with my Windows XP laptop computer.

    When I load windows a screen box appear saying, "ccRegVfy.exe - Unable to locate component.
    -This application has failed to start because SYMSTORE.dll was not found. Re-installing the application may fix this problem.

    Also the computer frequently turn blank or blue-screen after 10 minutes making the computer unusable.

    How can I fix the problem?

    Thanks.

    Eve
     
  2. Jack Hackett

    Jack Hackett

    Joined:
    Nov 19, 2006
    Messages:
    1,938
    Have you recently uninstalled the Norton Internet Security suite?
     
  3. eve_2008

    eve_2008 Thread Starter

    Joined:
    Jun 5, 2007
    Messages:
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    Yes.. actually it has been quite awhile.
     
  4. Jack Hackett

    Jack Hackett

    Joined:
    Nov 19, 2006
    Messages:
    1,938
    in that case then, go to
    Start > Run and type in msconfig > OK
    click on the Startup tab
    and untick the entry that refers to ccRegVfy.exe
    and any other entry that is to do with Norton.
    click on OK
    Reboot

    It may also be a good idea to run the Norton Removal Tool in case there are any other remnants of Norton left
     
  5. eve_2008

    eve_2008 Thread Starter

    Joined:
    Jun 5, 2007
    Messages:
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    Hi Jack Hackett,

    Thanks for your help! the problem has now been fixed.

    Eve
     
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