Solved: CD Drive Problem

Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

cv10pin

Thread Starter
Joined
Oct 14, 2003
Messages
51
Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: Intel(R) Core(TM) i3-2130 CPU @ 3.40GHz, Intel64 Family 6 Model 42 Stepping 7
Processor Count: 4
RAM: 6013 Mb
Graphics Card: Intel(R) HD Graphics, -1988 Mb
Hard Drives: C: Total - 931641 MB, Free - 870078 MB;
Motherboard: Dell Inc., 0XR1GT
Antivirus: ESET Smart Security 8.0, Updated and Enabled

I had a CD Disc explode in the CD Drive. I cleaned the remains of the CD, but now the CD door is open and when I insert a CD the drive accepts it and then opens. I checked the device out in Device Manager and it shows it is OK. Would appreciate any help you can provide.

Charlie
 

cv10pin

Thread Starter
Joined
Oct 14, 2003
Messages
51
Dan

I'm pretty sure that is the problem. I have tried to clean it out, but will have to open it up and check it out. Thanks for the reply.

Charlie
 

managed

Allan
Moderator
Joined
May 24, 2003
Messages
15,197
They are very cheap these days if you do need a new one.
 

valis

Moderator
Joined
Sep 24, 2004
Messages
78,199
gotta ask, what's the speed of that drive? Only time I've seen that happen was when I was goofing off with a router (wood variety).
 

cv10pin

Thread Starter
Joined
Oct 14, 2003
Messages
51
I looked at my paperwork and I have a warranty on the PC that includes the hardware. I called Dell and they had me do a online diagnostics. Based on that they informed me that the drive is covered and will be replaced by Dell. Based on that I will mark this thread as solved.

Charlie
 
Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

Users Who Are Viewing This Thread (Users: 0, Guests: 1)

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 807,865 other people just like you!

Latest posts

Members online

Top