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Solved: CD/DVD Drive Error

Discussion in 'Hardware' started by Crutchizm, Nov 1, 2011.

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  1. Crutchizm

    Crutchizm Thread Starter

    Joined:
    May 2, 2008
    Messages:
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    I have a Dell Optiplex GX620 - When I boot the system (running windows xp sp3), I get the error message, "Drive 1 not found: parrallel ata pata - 0".

    I went into bios and it doesn't show the cd/dvd drive listed, however the drive does work.

    Any idea how I can solve this issue?
     
  2. VictoriaiiCe

    VictoriaiiCe

    Joined:
    Oct 20, 2011
    Messages:
    684
    I see..First- Did you go to the dell support website and reinstall firmware for that drive? http://support.dell.com/support/dow...s=WW1&osl=en&catid=&impid=&SystemID=PLX_GX620 If not do so and reboot.
    Second let's fix this non existent drives in your bios:
    Reboot the computer. When you see the DELL logo press F2 to get into setup. Then go down to Drives and turn off any drives that are set to Auto, except for your C: drive which should either be SATA 0 or PATA 0. Since it is not saying that SATA 0 is not found then I suspect your main drive is on the SATA 0 channel. Go to SATA 1 and turn it off. The instructions should be on the screen. Usually you select it by moving the arrows and then hit enter, you then use the arrows to select off. If your CD-ROM/DVD ROM is not on PATA 0 then turn it off as well.

    Let me know if this helps. But luckily it's just a system error and everything's working fine correct? We can fix the error adjusting the bios settings, checking to see if the drive is bad and or you just need to update firmware.
     
  3. Crutchizm

    Crutchizm Thread Starter

    Joined:
    May 2, 2008
    Messages:
    51
    Thank you for your help. I actually opened he case and reseated the cable for the cd/dvd and that solved the issue.
     
  4. VictoriaiiCe

    VictoriaiiCe

    Joined:
    Oct 20, 2011
    Messages:
    684
    Awesome that usually does the trick :)
     
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