Solved: Cd/dvd drive problem

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bangbrosid

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Oct 29, 2007
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my computer stopped recognizing my cd and dvdrw drive. When I go into "my computer" it only shows my floppy disk drive. I have windows xp. I want to know if there are any settings I could change? Or why this is happening? thanks alot
 
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What were you doing that may have caused this? Did you install or uninstall any software or CD-burning programs?

Are the drives in Device Manager?
 

bangbrosid

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Oct 29, 2007
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I am pretty sure I have a virus. But i think the settings were changed somehow. The drives are not shown in the device manager. thanks for your help.
any other suggestions or settings I could change?

thanks
 
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See if they appear in BIOS setup.

Also look under your IDE controller and see if the second channel is enabled.
 
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Open the IDE controller in Device Manager. You should see 3 entries, one for the main controller and one each for each channel.

For BIOS, there is usually a message at boot about hitting a key to enter BIOS setup.
 

bangbrosid

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in the device manager there is a yellow circle with an exclamation. what does this mean?
 
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It means something is not working. Does the drive show in cd-dvd drives?
 
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Uninstall the dvd drive in Device Manager and then reboot to let Windows reinstall it....if that doesn't work, open case and reseat cables and plugs to dvd drives.
 
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