[SOLVED] CD-ROM I/O error

Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

Trag

Thread Starter
Joined
Sep 10, 2003
Messages
72
Okay, so a few days ago, I found out that if I put a CD in the drive it makes a funny sound, (sort of like it sped up and put on the brakes). Then the autoplay doesn't work. If I go to "run" on the start menu and enter D:/ I get a message saying "d:/ is not accesible. The request could not be performed because of an I/O error." I have been dealing with this problem since Saturday and have still been unable to solve it. Any help would be appreciated.

Things I have tried already:
  • Uninstalling and reinstalling the drive, no reboot between Uninstall and reinstall
  • Rolling back the computer to when I knew it worked (I'm running Windows XP)
  • Calling tech support
  • E-mailing the drive manufacturers (Samsung, still no reply) (It came with the computer so they might not have to)
  • Checking all of the internal cables
  • Removing and taking apart the drive
  • Posting to message boards and other forums
  • Looking for a new driver (Couldn't find one)

I am running Windows XP, and the drive in question is a Samsung CD-R/RW SW-240B,

Thanks
 

~Candy~

Retired Administrator
Joined
Jan 27, 2001
Messages
103,706
Hi and welcome. Will the drive work in dos mode.....
 
Joined
Aug 18, 2003
Messages
81
Look in the device manager if there's any error (right click "My computer" -> Manage -> Device manager) some device with an exclamation mark in its icon.
Try using another CDs, if you can try a original CD (silver plated) that is clean from dust, fingerprints and dirt nor scratched.
Try using a CD lens cleaner.
If after all this the drive keeps nonworking, then it's possible that your drive has died.
 

Trag

Thread Starter
Joined
Sep 10, 2003
Messages
72
I don't know how to use the drive in DOS mode, so I can't say, but any help would be appreciated. Also, device manager says no problem. I've tried two different CDs, (Music and game) with no luck, unfortunately. Also, I haven't tried a lens cleaner either because I don't know what could have dirtied the lens.

Oh, and Happy Birthday AcaCandy

Thanks,

Trag
 

~Candy~

Retired Administrator
Joined
Jan 27, 2001
Messages
103,706
Thanks Trag ;)

You'll need to grab a boot disk, with XP, it may be just as easy to boot with a 98 boot disk, choose to start with cdrom support, the cdrom will be pushed one letter ahead, insert a cd in the drive, give it spin up time, then change to the drive letter by typing:

E:
and press enter
(or depending on the number of drives in your computer, this could be F or even G)

If it changes letters, then type:

dir
and press enter

Do you get a listing of the cd or an error message?
 
Joined
Sep 11, 2003
Messages
35
My DVD-RW (different make to yours) has developed a similar problem. It will still play some disks and its always the same ones. If this gives anyone any clues as to how to fix this problem I'd love to know.
 

Trag

Thread Starter
Joined
Sep 10, 2003
Messages
72
What is you're problem exactly, Monster? Also, I have tried a cleaning disk and had no luck.

Thanks
 
Joined
Sep 11, 2003
Messages
35
I'm using Win ME- (an apt name medically speaking) which, if our problems are the same, could,explain the different messages. My drive does exactly the same thicg except when I double click the drive in My Computer it just says please insert a disc into Drive D:. I've got this topic under discussion in another thread called something like CD-Rom wont play CDs so you might want to check there periodically to see if anyone has posted anything of use to you.

Good Luck mate, I tried for ages to sort this a few months ago and then gave up cause I was getting nowhere, now its starting to bug me again so I'm giving it another try!
 

Trag

Thread Starter
Joined
Sep 10, 2003
Messages
72
If I try to access a CD through media player it says no disk in drive as well.

Trag
 

~Candy~

Retired Administrator
Joined
Jan 27, 2001
Messages
103,706
Originally posted by Trag:
If I try to access a CD through media player it says no disk in drive as well.

Trag
Have you tried reading a disc in dos mode????
 

Trag

Thread Starter
Joined
Sep 10, 2003
Messages
72
I tried it from the command console, with no luck. I don't really want to try using the boot disk, and it doesn't matter now anyways since I just got a new drive for the computer which works great.

Thanks

Trag
 
Joined
Sep 11, 2003
Messages
35
Hi,
You are clearly much more of an expert in this field than me, so don't take this the wrong way, but could you offer me any explanation why my drive will still play some particular disks?
 

~Candy~

Retired Administrator
Joined
Jan 27, 2001
Messages
103,706
Can you narrow it down to which it will play and which it won't? Burnt copies, vs store bought????
 
Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

Users Who Are Viewing This Thread (Users: 0, Guests: 1)

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 807,865 other people just like you!

Latest posts

Members online

Top