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Solved: cdrom has bad block?

Discussion in 'Hardware' started by earguy, Mar 15, 2014.

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  1. earguy

    earguy Thread Starter

    Joined:
    Aug 16, 2013
    Messages:
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    Tech Support Guy System Info Utility version 1.0.0.2
    OS Version: Microsoft Windows XP Professional, Service Pack 3, 32 bit
    Processor: Intel Pentium III Xeon processor, x86 Family 6 Model 23 Stepping 6
    Processor Count: 2
    RAM: 2042 Mb
    Graphics Card: ATI Mobility Radeon HD 3450, 256 Mb
    Hard Drives: C: Total - 151589 MB, Free - 107577 MB; D: Total - 1025 MB, Free - 1002 MB;
    Motherboard: Hewlett-Packard, 30DC
    Antivirus: None

    I am working on a computer that is giving me the following error:
    "The device, \Device\CdRom0, has a bad block"

    It looks like there is no support for this issue at support.microsoft.com

    I've been running malware removal software, but I am wondering if this has anything to do with it? I suspect not.

    When booting up and even when just having the system on every so often it sems that the drive is spinning.

    Any suggestions?

    Thanks




     
  2. managed

    managed Trusted Advisor Spam Fighter

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    First Name:
    Allan
    If it's not malware (is there really no anti-virus installed ?) my guess is either a faulty disk (try cleaning it and/or a different disk) or a failing optical drive.
     
  3. earguy

    earguy Thread Starter

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    It was a faulty disk.

    thanks for the advice.
     
  4. managed

    managed Trusted Advisor Spam Fighter

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    Allan
    You're welcome.
     
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