1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Solved: CDs & DVDs readable in DOS mode, not in Windows

Discussion in 'Windows XP' started by Alex Ethridge, Jan 25, 2007.

Thread Status:
Not open for further replies.
Advertisement
  1. Alex Ethridge

    Alex Ethridge Thread Starter

    Joined:
    Apr 10, 2000
    Messages:
    9,106
    The CD and DVD drives (two different drives) on this HP Media Center system with Windows XP are fully functional and readable in DOS mode but not in Windows. This tells me there is nothing wrong with the hardware.

    In Windows, we insert a CD or DVD and the cursor blinks a few times over 10 seconds or so, alternating between a simple pointer and a pointer accompanied with a CD. After a few seconds, it settles down but, when we open that drive letter, it is simply an empty window. Typing the setup command from a DOS or Run box results in nothing happening.

    If I open a DOS box and log to the CD or DVD drive letter, I get an "Incorrect function" error. Logging to hard drives works okay, though.

    I've scanned for viruses via Bart's PE and McAfee and it comes up clean.
     
  2. JohnWill

    JohnWill Retired Moderator

    Joined:
    Oct 19, 2002
    Messages:
    106,418
    Try uninstalling all of the CD/DVD drives in Device Manager and rebooting.
     
  3. Alex Ethridge

    Alex Ethridge Thread Starter

    Joined:
    Apr 10, 2000
    Messages:
    9,106
    Thanks, that was something I had not tried; but, alas, it did no good.
     
  4. Alex Ethridge

    Alex Ethridge Thread Starter

    Joined:
    Apr 10, 2000
    Messages:
    9,106
  5. Alex Ethridge

    Alex Ethridge Thread Starter

    Joined:
    Apr 10, 2000
    Messages:
    9,106
    I uninstalled Easy Media Creator 6 from the machine and the CDs and DVDs are now recognized. They are going to change over to Nero instead of troubleshooting Roxio further.
     
  6. JohnWill

    JohnWill Retired Moderator

    Joined:
    Oct 19, 2002
    Messages:
    106,418
    I'd change over to Nero and leave it at that. :D
     
  7. Alex Ethridge

    Alex Ethridge Thread Starter

    Joined:
    Apr 10, 2000
    Messages:
    9,106
    Yup, that's what they're doin'.
     
  8. Sponsor

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/538357

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice