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Solved: change system language

Discussion in 'Windows 7' started by rumi, May 11, 2015.

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  1. rumi

    rumi Thread Starter

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    Hi everyone,


    my computer was stolen when I was in Bulgaria a couple of years ago. Amazingly the police recovered it and I was recently able to return to collect it.


    it works fine but the OS system language system has been changed to cyrillic bulgarian script


    I have been able to change the location, display and input languages back to English but when logging out and restarting the system messages are in Bulgarian.


    If I look at language packs there is Bulgarian as the main one and English is also there. the English could be uninstalled but not possible to remove the Bulgarian.


    I suspect that in order to get round my original user password the thieves re-installed a Bulgarian version of windows, but I'm not sure.


    Does anyone have any idea how I can change the system language or return my computer to its original state, there is not much stuff on the computer, mostly an antivirus and some dvd maker software that the Bulgarians have added.


    Thanks for any help, Rumi

    here is the Sysinfo

    Tech Support Guy System Info Utility version 1.0.0.2
    OS Version: Microsoft Windows 7 Ultimate, Service Pack 1, 32 bit
    Processor: Intel(R) Atom(TM) CPU N470 @ 1.83GHz, x64 Family 6 Model 28 Stepping 10
    Processor Count: 2
    RAM: 1013 Mb
    Graphics Card: Intel(R) Graphics Media Accelerator 3150, 256 Mb
    Hard Drives: C: Total - 51299 MB, Free - 35785 MB; D: Total - 187072 MB, Free - 186958 MB;
    Motherboard: NEC, ND32
    Antivirus: ESET NOD32 Antivirus 4.0, Not Updated
     
  2. DaveBurnett

    DaveBurnett Account Closed

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    Personally I would completely wipe (not just reformat) the disk and re-install everything.

    You just don't know what nasty little surprises they may have left behind!!
     
  3. rumi

    rumi Thread Starter

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    OK, thanks for the reply, I was also worried about tracking stuff and I get some strange messages sometimes.


    I'm happy to re-install everything, how do I start ?


    Do I need any disks ?
     
  4. rumi

    rumi Thread Starter

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    anyone else any ideas ??
     
  5. DaveA

    DaveA Trusted Advisor Spam Fighter

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    What is the make and model of this computer?
     
  6. rumi

    rumi Thread Starter

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    hi thanks for helping,


    its is an NEC Lavie light netbook originally bought in Japan.


    Rumi
     
  7. DaveA

    DaveA Trusted Advisor Spam Fighter

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    Contact the OEM and see if you can get the System Disk(s) to rebuild to Factory settings.
     
  8. rumi

    rumi Thread Starter

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    Hi thanks,


    I have 4 disks which I believe are the system disks for the computer. Stupidly there is nothing written on the front of the disks, is it easy to tell for sure before committing to anything irreversible ?
     
  9. DaveBurnett

    DaveBurnett Account Closed

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    If those are CD/DVDs you can look at the contents if you put them in the drive AFTER WINDOWS HAS OPENED.
    You can then use File Manager to browse the contents and post the file names here.

    Just make sure you don't leave them in the drive when you reboot - until of course you are ready to re-install.
     
  10. rumi

    rumi Thread Starter

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    Hi, there are 4 cd's there are 3 folders on the first cd called boot, efi, and sources; one file called bootmgr and a file ready to be written to the disk called desktop.ini.


    there are 3 files within the boot folder and a folder of fonts, 1 folder within efi called microsoft , and 1 file within sources calle boot.wim does this look good ?
     
  11. DaveBurnett

    DaveBurnett Account Closed

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    Yes those look like install disks.
     
  12. rumi

    rumi Thread Starter

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    Hi, I went through the restore centre from control panel, did a back-up (although I don't really want to load any Bulgarian files back in to the system) the restore asked me to restart and then downloaded some files then asked me to enter a disk. It ran just for a little while then I get a message in Japanese (which is good) but telling me that the set up cannot be done on this machine. ~ this makes me think that the disks were actually for another computer. Is there any way I can check for sure ??


    sorry to be useless, I think we must have thrown the disks away because we never expected to get the computer back ???
     
  13. rumi

    rumi Thread Starter

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    Another thought, the netbook pc doesn't have a disk drive, we have to use an external drive via USB connection. I wondered if this was messing things up ??
     
  14. DaveBurnett

    DaveBurnett Account Closed

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    That should not be a problem.
    It does look as though you will have to contact the supplier as suggested.
     
  15. rumi

    rumi Thread Starter

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    Update : I managed to find the correct disks : followed the same process this time successfully and everything is back as a Japnesese system again. Not much good for me mind you, but perfectly fine for my partner :)


    Thank you for all your help Rumi
     
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