Solved: Computer acting up and need help

[MHhelp]

I believe my computer has been infected again and I need help. I have a hijack this log, but didn't want to post because I saw another thread for these. I can't seem to locate it now.

Let me know where I can post for help.

mhhelp

Added file since I saw others.

Logfile of HijackThis v1.99.1
Scan saved at 9:01:24 PM, on 6/25/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.exe
c:\windows\system32\cjdstq.exe
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\WINDOWS\System32\PRISMSVR.EXE
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mm_tray.exe
C:\Program Files\support.com\bin\tgcmd.exe
C:\WINDOWS\System32\SahAgent.exe
C:\temp\salm.exe
C:\Program Files\Internet Optimizer\optimize.exe
C:\Program Files\BullsEye Network\bin\bargains.exe
C:\Program Files\VVSN\VVSN.exe
C:\WINDOWS\System32\rundll32.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\Windows ServeAd\WinServAd.exe
C:\WINDOWS\System32\lshosts32.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Windows ServeAd\WinServSuit.exe
C:\WINDOWS\seeve.exe
C:\WINDOWS\mm15201518.Stub.exe
C:\Program Files\WildTangent\Apps\CDA\GameDrvr.exe
C:\WINDOWS\wupdt.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\AIM\aim.exe
C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe
C:\Program Files\Dell Support\DSAgnt.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\WINDOWS\System32\CTSvcCDA.EXE
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\AdDestroyer\AdDestroyer.exe
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTBCM\Binn\sqlservr.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Web_Rebates\WebRebates1.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Web_Rebates\WebRebates0.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Documents and Settings\Mary Horne\Local Settings\Temp\Temporary Directory 1 for hijackthis[1].zip\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/cus...aults/sb/*http://www.yahoo.com/search/ie.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/customize/ycomp_wave/defaults/sp/*http://www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/ycomp_wave/defaults/su/*http://www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Comcast
R3 - URLSearchHook: (no name) - - (no file)
R3 - URLSearchHook: (no name) - {20EC3D2D-33C1-4C9D-BC37-C2D500688DA2} - C:\Program Files\TV Media\TvmBho.dll
F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\Nail.exe
O2 - BHO: BolgerObj Class - {302A3240-4805-4a34-97D7-1645A0B08410} - C:\WINDOWS\Bolger.dll
O2 - BHO: AOL Toolbar Launcher - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
O3 - Toolbar: AOLToolBand Class - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
O4 - HKLM\..\Run: [PRISMSVR.EXE] "C:\WINDOWS\System32\PRISMSVR.EXE" /APPLY
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [IntelMeM] C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [URLLSTCK.exe] C:\Program Files\Norton Internet Security\UrlLstCk.exe
O4 - HKLM\..\Run: [mmtask] c:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [tgcmd] "C:\Program Files\support.com\bin\tgcmd.exe" /server
O4 - HKLM\..\Run: [SAHAgent] C:\WINDOWS\System32\SahAgent.exe
O4 - HKLM\..\Run: [TV Media] C:\Program Files\TV Media\Tvm.exe
O4 - HKLM\..\Run: [WebRebates0] "C:\Program Files\Web_Rebates\WebRebates0.exe"
O4 - HKLM\..\Run: [salm] c:\temp\salm.exe
O4 - HKLM\..\Run: [Internet Optimizer] "C:\Program Files\Internet Optimizer\optimize.exe"
O4 - HKLM\..\Run: [BullsEye Network] C:\Program Files\BullsEye Network\bin\bargains.exe
O4 - HKLM\..\Run: [VVSN] C:\Program Files\VVSN\VVSN.exe
O4 - HKLM\..\Run: [New.net Startup] rundll32 C:\PROGRA~1\NEWDOT~1\NEWDOT~2.DLL,NewDotNetStartup -s
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [Windows ServeAd] C:\Program Files\Windows ServeAd\WinServAd.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [LSASS Authority] lshosts32.exe
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [checkrun] C:\windows\system32\eliterag32.exe
O4 - HKLM\..\Run: [seeve] C:\WINDOWS\seeve.exe
O4 - HKLM\..\Run: [motoin] C:\WINDOWS\mm15201518.Stub.exe
O4 - HKLM\..\Run: [WildTangent CDA] "C:\Program Files\WildTangent\Apps\CDA\GameDrvr.exe" /startup "C:\Program Files\WildTangent\Apps\CDA\cdaEngine0500.dll"
O4 - HKLM\..\Run: [Win Server Updt] C:\WINDOWS\wupdt.exe
O4 - HKLM\..\Run: [jozukv] c:\windows\system32\vdvmcw.exe
O4 - HKLM\..\Run: [wftumu] c:\windows\system32\cjdstq.exe r
O4 - HKLM\..\RunServices: [LSASS Authority] lshosts32.exe
O4 - HKLM\..\RunOnce: [ea_cleanup] C:\DOCUME~1\MARYHO~1\LOCALS~1\Temp\ea_cleanup.exe /cleanup
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [TV Media] C:\Program Files\TV Media\Tvm.exe
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [Radio@Netscape] C:\Program Files\Radio@Netscape\Radio@Netscape.exe
O4 - HKCU\..\Run: [Creative Detector] C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe /R
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
O4 - Startup: AdDestroyer.lnk = C:\Program Files\AdDestroyer\AdDestroyer.exe
O4 - Global Startup: SysTray.lnk = ?
O8 - Extra context menu item: &AOL Toolbar Search - res://c:\program files\aol\aol toolbar 2.0\aoltbhtml.dll/search.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: SirSearch - file://C:\Program Files\PWRSMND1\Cache\SelectedContextSearch.htm
O8 - Extra context menu item: Web Rebates - file://C:\Program Files\Web_Rebates\Sy1150\Tp1150\scri1150a.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra button: (no name) - {3369AF0D-62E9-4bda-8103-B4C75499B578} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
O9 - Extra button: ComcastHSI - {669B269B-0D4E-41FB-A3D8-FD67CA94F646} - http://www.comcast.net/ (file missing)
O9 - Extra button: Support - {8828075D-D097-4055-AA02-2DBFA9D85E8A} - http://www.comcastsupport.com/ (file missing)
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Help - {97809617-3937-4F84-B335-9BB05EF1A8D4} - http://online.comcast.net/help/ (file missing)
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: MUSICMATCH MX Web Player - {d81ca86b-ef63-42af-bee3-4502d9a03c2d} - http://wwws.musicmatch.com/mmz/openWebRadio.html (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O10 - Hijacked Internet access by New.Net
O15 - Trusted Zone: *.media-motor.net
O15 - Trusted Zone: *.popuppers.com
O16 - DPF: RaptisoftGameLoader - http://www.miniclip.com/hamsterball/raptisoftgameloader.cab
O16 - DPF: v3cab - http://searchmiracle.com/cab/v3cab.cab
O16 - DPF: {00000EF1-0786-4633-87C6-1AA7A44296DA} (F1 Organizer Class) - http://www.originalicons.com/members/arrtv.cab
O16 - DPF: {15AD4789-CDB4-47E1-A9DA-992EE8E6BAD6} - http://static.windupdates.com/cab/ClickYesToContinue/ie/bridge-c16.cab
O16 - DPF: {205FF73B-CA67-11D5-99DD-444553540006} (CInstall Class) - http://www.errorguard.com/installation/Install.cab
O16 - DPF: {288C5F13-7E52-4ADA-A32E-F5BF9D125F98} (CR64Loader Object) - http://www.miniclip.com/platypus/miniclipGameLoader.dll
O16 - DPF: {288C5F13-7E52-4ADA-A32E-F5BF9D125F99} (CR64Loader Object) - http://www.miniclip.com/puzzlepirates/miniclipGameLoader.dll
O16 - DPF: {2B96D5CC-C5B5-49A5-A69D-CC0A30F9028C} (MiniBugTransporterX Class) - http://wdownload.weatherbug.com/minibug/tricklers/AWS/MiniBugTransporter.cab?
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://appldnld.m7z.net/content.info.apple.com/iTunes4/WW/win/019-0312.20050111.MmVrT/iTunesSetup.exe
O16 - DPF: {42F2C9BA-614F-47C0-B3E3-ECFD34EED658} (Installer Class) - http://www.ysbweb.com/ist/softwares/v4.0/ysb_1002535.cab
O16 - DPF: {7149E79C-DC19-4C5E-A53C-A54DDF75EEE9} (IObjSafety.DemoCtl) - http://cabs.media-motor.net/cabs/alien.cab
O16 - DPF: {9E17A5F9-2B9C-4C66-A592-199A4BA1FBC8} (AIM UPF Control) - http://pictures06.aim.com/ygp/aol/plugin/upf/AOLUPF.en-US-AIM.9.5.1.7.cab
O16 - DPF: {9FC5238F-12C4-454F-B1B5-74599A21DE47} (Webshots Photo Uploader) - http://community.webshots.com/html/WSPhotoUploader.CAB
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://zone.msn.com/binFramework/v10/ZIntro.cab32846.cab
O16 - DPF: {B8E71371-F7F7-11D2-A2CE-0060B0FB9D0D} (CDToolCtrl Class) - http://free.aol.com/tryaolfree/cdt175/aolcdt175.cab
O16 - DPF: {D719897A-B07A-4C0C-AEA9-9B663A28DFCB} (iTunesDetector Class) - http://ax.phobos.apple.com.edgesuite.net/detection/ITDetector.cab
O16 - DPF: {DAEB8818-608B-40D2-8AD6-193753623CEB} - http://pdl.stream.aol.com/downloads/aol/unagi/ampx_en_dl.cab
O16 - DPF: {DD3641E5-A9CF-11D1-9AA1-444553540000} (Surround Video V3.0 Control Object) - http://www.sunterra.com/downloads/svh/svideo3.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://www.popcap.com/games/popcaploader_v6.cab
O16 - DPF: {FE0BD779-44EE-4A4B-AA2E-743C63F2E5E6} (IWinAmpActiveX Class) - http://pdl.stream.aol.com/downloads/aol/unagi/ampx_en_dl.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = home
O17 - HKLM\Software\..\Telephony: DomainName = home
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = home
O20 - AppInit_DLLs: mad.dll
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTSvcCDA.EXE
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: System Startup Service (SvcProc) - Unknown owner - C:\WINDOWS\svcproc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

 

[MFDnNC]

You have a ton of problems

First you must move HiJackthis.exe to a permanent location and not a temo directory or the desk top

If you do not know how - http://thespykiller.co.uk/files/hijackthis_sfx.exe - double click the DL file and click unzip letting it extract to its default folder C:\Program FIles\HiJackThis, run it from there

Get all of these tools

SpywareBlaster 3.4 http://majorgeeks.com/download2859.html
SpyBot V1.4 http://www.majorgeeks.com/download2471.html * NEW *
AdAware SE 1.06 http://www.majorgeeks.com/download506.html - * NEW *
MS AntiSpy - http://download.microsoft.com/downl...-fca2f2c6f0cc/MicrosoftAntiSpywareInstall.exe (XP and W2K only)

DL them (they are free), install them, check each for their
definition updates and then run AdAware and Spybot, fixing anything
they say.

In SpywareBlaster - Always enable all protection after updates
In SpyBot - After an update run immunize

After running those tools get this

Run ActiveScan online virus scan

http://www.pandasoftware.com/activescan/

When the scan is finished, anything that it cannot clean have it delete it. Make a note of the file location of anything that cannot be deleted so you can delete it yourself.
- Save the results from the scan!

Post a new HiJackThis log along with the results from ActiveScan

 

[MHhelp]

I ran hijackthis again from the program files subdirectory.

Downloaded all of the tools.

Ran spywareblaster after updating.

Ran SpyBot after updating.

Tried to Run AdAware, but my computer keeps shutting down initiated by NT Authority\System. Mentions RPC (Remote Procedure Call?) I get 1 minute before shutdown in the middle of AdAware execution.

Should I continue with MS AntiSpy or do something else?

 

[MFDnNC]

http://securityresponse.symantec.com/avcenter/venc/data/w32.blaster.worm.removal.tool.html

 

[MHhelp]

clysoioor.exe keeps popping up during the active scan. I am denying it. Is that correct?

 

[MFDnNC]

That appears to be a malicous file

 

[MHhelp]

Logfile of HijackThis v1.99.1
Scan saved at 4:54:19 PM, on 6/26/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.exe
c:\windows\system32\wdxawc.exe
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\WINDOWS\System32\PRISMSVR.EXE
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mm_tray.exe
C:\Program Files\support.com\bin\tgcmd.exe
C:\Program Files\VVSN\VVSN.exe
C:\WINDOWS\System32\rundll32.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\WildTangent\Apps\CDA\GameDrvr.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\AIM\aim.exe
C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe
C:\Program Files\Dell Support\DSAgnt.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\WINDOWS\System32\CTSvcCDA.EXE
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTBCM\Binn\sqlservr.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\HJT\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell4me.com/myway
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Comcast
R3 - URLSearchHook: (no name) - - (no file)
F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\Nail.exe
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: AOL Toolbar Launcher - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
O3 - Toolbar: AOLToolBand Class - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
O4 - HKLM\..\Run: [PRISMSVR.EXE] "C:\WINDOWS\System32\PRISMSVR.EXE" /APPLY
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [IntelMeM] C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [URLLSTCK.exe] C:\Program Files\Norton Internet Security\UrlLstCk.exe
O4 - HKLM\..\Run: [mmtask] c:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [tgcmd] "C:\Program Files\support.com\bin\tgcmd.exe" /server
O4 - HKLM\..\Run: [VVSN] C:\Program Files\VVSN\VVSN.exe
O4 - HKLM\..\Run: [New.net Startup] rundll32 C:\PROGRA~1\NEWDOT~1\NEWDOT~2.DLL,NewDotNetStartup -s
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [motoin] C:\WINDOWS\mm15201518.Stub.exe
O4 - HKLM\..\Run: [WildTangent CDA] "C:\Program Files\WildTangent\Apps\CDA\GameDrvr.exe" /startup "C:\Program Files\WildTangent\Apps\CDA\cdaEngine0500.dll"
O4 - HKLM\..\Run: [jozukv] c:\windows\system32\vdvmcw.exe
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [checkrun] C:\windows\system32\eliterag32.exe
O4 - HKLM\..\Run: [yzaaqr] c:\windows\system32\wdxawc.exe r
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [Radio@Netscape] C:\Program Files\Radio@Netscape\Radio@Netscape.exe
O4 - HKCU\..\Run: [Creative Detector] C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe /R
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
O4 - Global Startup: SysTray.lnk = ?
O8 - Extra context menu item: &AOL Toolbar Search - res://c:\program files\aol\aol toolbar 2.0\aoltbhtml.dll/search.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra button: (no name) - {3369AF0D-62E9-4bda-8103-B4C75499B578} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
O9 - Extra button: ComcastHSI - {669B269B-0D4E-41FB-A3D8-FD67CA94F646} - http://www.comcast.net/ (file missing)
O9 - Extra button: Support - {8828075D-D097-4055-AA02-2DBFA9D85E8A} - http://www.comcastsupport.com/ (file missing)
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Help - {97809617-3937-4F84-B335-9BB05EF1A8D4} - http://online.comcast.net/help/ (file missing)
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: MUSICMATCH MX Web Player - {d81ca86b-ef63-42af-bee3-4502d9a03c2d} - http://wwws.musicmatch.com/mmz/openWebRadio.html (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O10 - Hijacked Internet access by New.Net
O10 - Hijacked Internet access by New.Net
O10 - Hijacked Internet access by New.Net
O10 - Hijacked Internet access by New.Net
O10 - Hijacked Internet access by New.Net
O16 - DPF: RaptisoftGameLoader - http://www.miniclip.com/hamsterball/raptisoftgameloader.cab
O16 - DPF: {205FF73B-CA67-11D5-99DD-444553540006} (CInstall Class) - http://www.errorguard.com/installation/Install.cab
O16 - DPF: {288C5F13-7E52-4ADA-A32E-F5BF9D125F99} (CR64Loader Object) - http://www.miniclip.com/puzzlepirates/miniclipGameLoader.dll
O16 - DPF: {2B96D5CC-C5B5-49A5-A69D-CC0A30F9028C} (MiniBugTransporterX Class) - http://wdownload.weatherbug.com/minibug/tricklers/AWS/MiniBugTransporter.cab?
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://appldnld.m7z.net/content.info.apple.com/iTunes4/WW/win/019-0312.20050111.MmVrT/iTunesSetup.exe
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
O16 - DPF: {9E17A5F9-2B9C-4C66-A592-199A4BA1FBC8} (AIM UPF Control) - http://pictures06.aim.com/ygp/aol/plugin/upf/AOLUPF.en-US-AIM.9.5.1.7.cab
O16 - DPF: {9FC5238F-12C4-454F-B1B5-74599A21DE47} (Webshots Photo Uploader) - http://community.webshots.com/html/WSPhotoUploader.CAB
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://zone.msn.com/binFramework/v10/ZIntro.cab32846.cab
O16 - DPF: {B8E71371-F7F7-11D2-A2CE-0060B0FB9D0D} (CDToolCtrl Class) - http://free.aol.com/tryaolfree/cdt175/aolcdt175.cab
O16 - DPF: {D719897A-B07A-4C0C-AEA9-9B663A28DFCB} (iTunesDetector Class) - http://ax.phobos.apple.com.edgesuite.net/detection/ITDetector.cab
O16 - DPF: {DAEB8818-608B-40D2-8AD6-193753623CEB} - http://pdl.stream.aol.com/downloads/aol/unagi/ampx_en_dl.cab
O16 - DPF: {DD3641E5-A9CF-11D1-9AA1-444553540000} (Surround Video V3.0 Control Object) - http://www.sunterra.com/downloads/svh/svideo3.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://www.popcap.com/games/popcaploader_v6.cab
O16 - DPF: {FE0BD779-44EE-4A4B-AA2E-743C63F2E5E6} (IWinAmpActiveX Class) - http://pdl.stream.aol.com/downloads/aol/unagi/ampx_en_dl.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = home
O17 - HKLM\Software\..\Telephony: DomainName = home
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = home
O20 - AppInit_DLLs: mad.dll
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTSvcCDA.EXE
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: System Startup Service (SvcProc) - Unknown owner - C:\WINDOWS\svcproc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

 

[MHhelp]

Incident Status Location

Spyware:Spyware/New.net No disinfected C:\Program Files\NewDotNet\newdotnet6_38.dll
Adware:Adware/Transponder No disinfected C:\WINDOWS\system32\DrPMon.dll
Spyware:Spyware/New.net No disinfected C:\PROGRA~1\NEWDOT~1\NEWDOT~2.DLL
Adware:Adware/Transponder No disinfected c:\windows\system32\wdxawc.exe
Adware:Adware/WeatherCast No disinfected C:\Program Files\VVSN\VVSN.exe
Adware:Adware/WeatherCast No disinfected C:\PROGRA~1\VVSN\VVSN.exe
Spyware:Spyware/New.net No disinfected C:\PROGRA~1\NEWDOT~1\NEWDOT~2.DLL
Adware:Adware/EliteBar No disinfected C:\windows\system32\eliterag32.exe
Adware:Adware/Transponder No disinfected c:\windows\system32\wdxawc.exe
Adware:Adware/eZula No disinfected Windows Registry
Spyware:Spyware/BargainBuddy No disinfected C:\WINDOWS\System32\bbchk.exe
Adware:Adware/nCase No disinfected C:\Temp\salm.???
Spyware:Spyware/AdClicker No disinfected Windows Registry
Adware:Adware/FunWeb No disinfected C:\Documents and Settings\All Users\Desktop\Screen Savers.url
Adware:Adware/WinTools No disinfected C:\WINDOWS\hisistheurls.exe
Adware:Adware/AdDestroyer No disinfected Windows Registry
Adware:Adware/VirtualBouncer No disinfected C:\WINDOWS\System32\inneradinstall.log
Spyware:Spyware/TVMedia No disinfected C:\WINDOWS\System32\tvm_b5*.exe
Adware:Adware/DelFinMedia No disinfected Windows Registry
Adware:Adware/QuickSearch No disinfected C:\WINDOWS\downloaded Program Files\Install.inf
Spyware:Spyware/Media-motor No disinfected Windows Registry
Adware:Adware/Browvil No disinfected C:\WINDOWS\System32\bUS.dll
Adware:Adware/ImGiant No disinfected C:\Documents and Settings\All Users\Desktop\Alien Icons.url
Adware:Adware/Aurora No disinfected C:\WINDOWS\nail.exe
Adware:Adware/ImGiant No disinfected C:\Documents and Settings\All Users\Desktop\Alien Icons.url
Adware:Adware/ImGiant No disinfected C:\Documents and Settings\All Users\Desktop\Bling Bling Icons.url
Adware:Adware/ImGiant No disinfected C:\Documents and Settings\All Users\Desktop\Cartoons and Animations.url
Adware:Adware/ImGiant No disinfected C:\Documents and Settings\All Users\Desktop\Celebrity News.url
Adware:Adware/ImGiant No disinfected C:\Documents and Settings\All Users\Desktop\Imgiant Global Instant Messenger.url
Adware:Adware/ImGiant No disinfected C:\Documents and Settings\All Users\Desktop\Imgiant Instant Messenger.url
Adware:Adware/ImGiant No disinfected C:\Documents and Settings\All Users\Desktop\Joystick Cheats.url
Adware:Adware/ImGiant No disinfected C:\Documents and Settings\All Users\Desktop\Joystick games.url
Adware:Adware/ImGiant No disinfected C:\Documents and Settings\All Users\Desktop\Joystick News.url
Adware:Adware/FunWeb No disinfected C:\Documents and Settings\All Users\Desktop\Screen Savers.url
Adware:Adware/EliteBar No disinfected C:\Documents and Settings\Dan H\Local Settings\Temporary Internet Files\Content.IE5\3XB9K0QD\sideb[1].exe
Spyware:Spyware/SurfSideKick No disinfected C:\Documents and Settings\Lauren H\Local Settings\Temp\i130.tmp
Spyware:Spyware/SurfSideKick No disinfected C:\Documents and Settings\Lauren H\Local Settings\Temp\i132.tmp
Spyware:Spyware/SurfSideKick No disinfected C:\Documents and Settings\Lauren H\Local Settings\Temp\i32F.tmp
Spyware:Spyware/Media-motor No disinfected C:\Documents and Settings\Lauren H\Local Settings\Temp\ICD1.tmp\m67m.inf
Spyware:Spyware/ISTbar No disinfected C:\Documents and Settings\Lauren H\Local Settings\Temp\iinstall.exe
Adware:Adware/EliteBar No disinfected C:\Documents and Settings\Lauren H\Local Settings\Temp\suicidetb.exe
Spyware:Spyware/TVMedia No disinfected C:\Documents and Settings\Lauren H\Local Settings\Temp\tvmupdater.exe
Possible Virus. No disinfected C:\Documents and Settings\Lindsay H\Local Settings\Temp\TizzleTalk.exe
Spyware:Spyware/SurfSideKick No disinfected C:\Documents and Settings\Lindsay H\Local Settings\Temp\Tvm.upd
Spyware:Spyware/TVMedia No disinfected C:\Documents and Settings\Lindsay H\Local Settings\Temp\U1A.tmp
Spyware:Spyware/TVMedia No disinfected C:\Documents and Settings\Lindsay H\Local Settings\Temp\U98.tmp
Adware:Adware/EliteBar No disinfected C:\Documents and Settings\Lindsay H\Local Settings\Temporary Internet Files\Content.IE5\7YOZJP4X\sideb[1].exe
Adware:Adware/Aurora No disinfected C:\Documents and Settings\Mary H\Local Settings\Temp\176.tmp\thnall1ac.exe
Spyware:Spyware/Media-motor No disinfected C:\Documents and Settings\Mary H\Local Settings\Temporary Internet Files\Content.IE5\L48NPTOL\unstall[1].exe
Adware:Adware/Transponder No disinfected C:\Program Files\Microsoft AntiSpyware\Quarantine\32BF4ED3-09FF-4655-9C04-BDD5AE\13AEC54C-0E62-4338-AD3C-403F71
Adware:Adware/SAHAgent No disinfected C:\Program Files\Microsoft AntiSpyware\Quarantine\6944780B-8EF3-4313-A350-9AC75F\D4C18EEB-AA7A-4C25-923B-928B02
Spyware:Spyware/BetterInet No disinfected C:\Program Files\Microsoft AntiSpyware\Quarantine\9A06F61E-AF0A-4448-BF40-331EC7\11EF7251-3630-4647-8505-39BB66
Adware:Adware/VirtualBouncer No disinfected C:\Program Files\Microsoft AntiSpyware\Quarantine\A6F90199-0565-4943-8872-7F3EFB\60672C8B-A5D1-43DB-BE7C-71CDC7
Adware:Adware/VirtualBouncer No disinfected C:\Program Files\Microsoft AntiSpyware\Quarantine\A6F90199-0565-4943-8872-7F3EFB\F9DE36D7-30C9-475E-BDC3-92876E
Adware:Adware/DelFinMedia No disinfected C:\Program Files\Microsoft AntiSpyware\Quarantine\E8DAA29C-A88E-41BE-88E9-FFB32A\8BE39CEA-A712-431A-8891-D01B7A
Spyware:Spyware/New.net No disinfected C:\Program Files\NewDotNet\newdotnet6_38.dll
Spyware:Spyware/New.net No disinfected C:\Program Files\NewDotNet\uninstall6_38.exe
Adware:Adware/SearchRelevancy No disinfected C:\Program Files\SearchRelevant\SearchRelevant.dll
Spyware:Spyware/New.net No disinfected C:\Program Files\support.com\backup\NE\newdotnet6_38.dll\229376_51a9f736b_[newdotnet6_38.dll]
Adware:Adware/WeatherCast No disinfected C:\Program Files\VVSN\VVSN.exe
Virus:Trj/Downloader.DAK Disinfected C:\RECYCLER\S-1-5-21-478991943-1600348405-3838164513-1008\Dc54.exe
Virus:Trj/Sdbot.BXU Disinfected C:\RECYCLER\S-1-5-21-478991943-1600348405-3838164513-1010\Dc22.pif
Adware:Adware/nCase No disinfected C:\temp\salm.log
Adware:Adware/SearchRelevancy No disinfected C:\temp\SearchRelevancy.exe
Adware:Adware/WUpd No disinfected C:\temp\WinCtlAdInstPack.exe
Spyware:Spyware/BargainBuddy No disinfected C:\WINDOWS\bbchk.exe
Adware:Adware/QuickSearch No disinfected C:\WINDOWS\Downloaded Program Files\Install.inf
Adware:Adware/EliteBar No disinfected C:\WINDOWS\Downloaded Program Files\OSD149F.OSD
Adware:Adware/PopCapLoader No disinfected C:\WINDOWS\Downloaded Program Files\popcaploader.dll
Adware:Adware/PopCapLoader No disinfected C:\WINDOWS\Downloaded Program Files\popcaploader.inf
Adware:Adware/SAHAgent No disinfected C:\WINDOWS\Downloaded Program Files\sporder_.dll
Adware:Adware/WinTools No disinfected C:\WINDOWS\hisistheurls.exe
Adware:Adware/ImGiant No disinfected C:\WINDOWS\myurlff.exe
Adware:Adware/Transponder No disinfected C:\WINDOWS\Nail.exe
Spyware:Spyware/New.net No disinfected C:\WINDOWS\NDNuninstall6_38.exe
Adware:Adware/Transponder No disinfected C:\WINDOWS\ntfkji.exe
Spyware:Spyware/SurfSideKick No disinfected C:\WINDOWS\SSK3_B5_SSK3_B5.exe
Virus:Trj/Downloader.BYZ Disinfected C:\WINDOWS\stubinstaller4292.exe
Adware:Adware/Transponder No disinfected C:\WINDOWS\svcproc.exe
Spyware:Spyware/BargainBuddy No disinfected C:\WINDOWS\SYSTEM32\bbchk.exe
Spyware:Spyware/TVMedia No disinfected C:\WINDOWS\SYSTEM32\bUS.dll
Adware:Adware/EliteBar No disinfected C:\WINDOWS\SYSTEM32\CONFIG\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\3XB9K0QD\protector_update[1].exe
Adware:Adware/StartPage.DD No disinfected C:\WINDOWS\SYSTEM32\CONFIG\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\X7V77W46\protector_update[2].exe
Virus:Trj/Downloader.CFN Disinfected C:\WINDOWS\SYSTEM32\CONFIG\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\X7V77W46\protector_update[3].exe
Adware:Adware/Transponder No disinfected C:\WINDOWS\SYSTEM32\DrPMon.dll
Virus:Trj/Multidropper.JE Disinfected C:\WINDOWS\SYSTEM32\eMusicTDB3P.dll
Adware:Adware/VirtualBouncer No disinfected C:\WINDOWS\SYSTEM32\INNERADINSTALL.LOG
Adware:Adware/MyDailyHoroscopeNo disinfected C:\WINDOWS\SYSTEM32\MyDailyHoroscope17307.dll
Virus:Trj/Dropper.GZ Disinfected C:\WINDOWS\SYSTEM32\PwrSrchP1.dll
Adware:Adware/MyDailyHoroscopeNo disinfected C:\WINDOWS\SYSTEM32\setup_silent_17307.exe
Adware:Adware/nCase No disinfected C:\WINDOWS\SYSTEM32\Splpmt.dll
Spyware:Spyware/TVMedia No disinfected C:\WINDOWS\SYSTEM32\TVM_B5_43.EXE
Adware:Adware/Transponder No disinfected C:\WINDOWS\SYSTEM32\wdxawc.exe
Adware:Adware/VirtualBouncer No disinfected C:\WINDOWS\SYSTEM32\WrapperOuter.exe
Spyware:Spyware/SurfSideKick No disinfected C:\WINDOWS\TDKT2891.exe
Spyware:Spyware/Media-motor No disinfected C:\WINDOWS\unstall.exe

 

[MFDnNC]

Add remove programs – remove newdotnet (if not there DL and run http://www.newdotnet.com/removal.html)

Remove all occurrences of Viewpoint

DL http://www.cexx.org/lspfix.htm

Launch the LSP application, and click the "I know what I'm doing" checkbox.

Then click Finish.

DL and run http://www.softpedia.com/get/Internet/Popup-Ad-Spyware-Blockers/EliteToolbar-Remover.shtml

http://www.mypctuneup.com/evaluate.php

Print this and boot to safe mode (Start tapping F8 at the first black screen after power up)
Fix these with HJT

R3 - URLSearchHook: (no name) - - (no file)

F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\Nail.exe

O4 - HKLM\..\Run: [VVSN] C:\Program Files\VVSN\VVSN.exe

O4 - HKLM\..\Run: [New.net Startup] rundll32 C:\PROGRA~1\NEWDOT~1\NEWDOT~2.DLL,NewDotNetStartup -s

O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe

O4 - HKLM\..\Run: [motoin] C:\WINDOWS\mm15201518.Stub.exe

O4 - HKLM\..\Run: [WildTangent CDA] "C:\Program Files\WildTangent\Apps\CDA\GameDrvr.exe" /startup "C:\Program Files\WildTangent\Apps\CDA\cdaEngine0500.dll"

O4 - HKLM\..\Run: [jozukv] c:\windows\system32\vdvmcw.exe

O4 - HKLM\..\Run: [checkrun] C:\windows\system32\eliterag32.exe

O4 - HKLM\..\Run: [yzaaqr] c:\windows\system32\wdxawc.exe r

O9 - Extra button: ComcastHSI - {669B269B-0D4E-41FB-A3D8-FD67CA94F646} - http://www.comcast.net/ (file missing)

O9 - Extra button: Support - {8828075D-D097-4055-AA02-2DBFA9D85E8A} - http://www.comcastsupport.com/ (file missing)

O9 - Extra button: Help - {97809617-3937-4F84-B335-9BB05EF1A8D4} - http://online.comcast.net/help/ (file missing)

O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)

O16 - DPF: {205FF73B-CA67-11D5-99DD-444553540006} (CInstall Class) - http://www.errorguard.com/installation/Install.cab

O16 - DPF: {2B96D5CC-C5B5-49A5-A69D-CC0A30F9028C} (MiniBugTransporterX Class) - http://wdownload.weatherbug.com/minibug/tricklers/AWS/MiniBugTransporter.cab?

O20 - AppInit_DLLs: mad.dll

O23 - Service: System Startup Service (SvcProc) - Unknown owner - C:\WINDOWS\svcproc.exe

View Hidden Files
Open Windows Explorer. Go to Tools, Folder Options and click on the View tab.
Make sure that "Show hidden files and folders" is checked.
Also uncheck "Hide protected operating system files".
Uncheck hide extensions
Now click "Apply to all folders", Click "Apply" then "OK"

Delete these files

C:\WINDOWS\mm15201518.Stub.exe
c:\windows\system32\vdvmcw.exe
C:\windows\system32\eliterag32.exe
c:\windows\system32\wdxawc.exe

Delete these folders

C:\Program Files\VVSN
C:\PROGRAM FILES\NEWDOTNET
C:\Program Files\Viewpoint
C:\Program Files\WildTangent


START – RUN – type in %temp% OK - Edit – Select all – File – Delete
Delete everything in the C:\Windows\Temp folder or C:\WINNT\temp
Empty the recycle bin
Boot

Download the trial version of Ewido Security Suite http://www.ewido.net/en/download/
· Install ewido.
· During the installation, under "Additional Options" uncheck "Install background guard" and "Install scan via context menu".
· Launch ewido
· It will prompt you to update click the OK button and it will go to the main screen
· On the left side of the main screen click update
· Click on Start and let it update.
· DO NOT run a scan yet. You will do that later in safe mode.

Restart your computer into safe mode now. Perform the following steps in safe mode:

Run Ewido:
· Click on scanner
· Put a check by the following before you scan:
o Binder
o Crypter
o Archives
· Click the Start Scan button to start the scan.
· During the scan it will prompt you to clean files, click OK
· When the scan is finished, look at the bottom of the screen and click the Save report button.
· Save the report to your desktop
Post that log


Please give feedback on what worked/didn’t work and the current status of your system

 

[MHhelp]

I did the remove programs for new.net and viewpoint (2 existed).

I also ran the lspfix, but nothing was affected.

I can't get the softpedia or the mypctuneup.com links to function at all.

Should I proceed to the next step or try something else?

 

[MFDnNC]

Go ahead with the rest, well come back and get what will be missed

 

[MHhelp]

The log is attached.

I performed all of the tasks, except for the issues with the following:

lsp application did not remove anything.
The softpedia.com link did not work.
The mypctuneup.com worked when I ran it the second time.

Initially, running in safe mode froze the screen. Rebooted and the following were not removed in HJT because they did not exist.

O4 - New.net startup
O4 - ViewMgr
O4 - yzaaqr

The only executable deleted was eliterag32.exe because the others did not exist.

The c:\program files\newdotnet folder did not exist.

Everything else appeared to work as requested and was executed in the order directed.

Sorry for the delay in response. Work and kids called. Thank you for all of your time.

 

[MFDnNC]

Need the new HiJack log

 

[MHhelp]

Sorry, I forgot this first time.

BTW, the computer is operating much better all ready.

 

[MFDnNC]

Fix this

O23 - Service: System Startup Service (SvcProc) - Unknown owner - C:\WINDOWS\svcproc.exe (file missing)

Click Start > Run > and type in:

services.msc

Click OK.

In the services window find

System Startup Service

Rightclick and choose "Properties". On the "General" tab under "Service Status" click the "Stop" button to stop the service. Beside "Startup Type" in the dropdown menu select "Disabled". Click Apply then OK. File-Exit the Services utility.

Note: You may get an error here when trying to access the properties of the service. If you do get an error, just select the service and look there in the top left of the main service window and click "Stop" to stop the service. If that gives an error or it is already stopped, just skip this step and proceed with the rest.

------------

In Hijack This, click on the "Open Misc Tools section" button. Next click the "Delete an NT service" button. Copy and paste the following in that box:

SvcProc

Click OK.