Solved: computer acting weird, crash, frozen, bsod, black screen....

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dthong

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Oct 7, 2012
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My computer either crashes or got frozen repeatedly on the regular mode (not safemode) . Each time it crashes differently . Sometimes it crashed with blue screen each time with a different code, Sometimes black screen, sometimes frozen, mouse cannot move . Sometimes crash or frozen right after starting with just a move out the mouse, but sometimes good for a few days with no problem . Safe mode usually ok, but sometimes it crash too . I tried to run window diagnostic tool and memtest, both are ok . There were one time though after it crash and restart, it ask to run window diagnostic test and it says hardware problem . Anybody knows what's wrong with my computer ?
Below are a few image of the screen

BSOD with different code:






Win boot manager






Memtest result

 

dthong

Thread Starter
Joined
Oct 7, 2012
Messages
8
run the hard drive manufacturers diagnostic on the hard drive

http://www.tacktech.com/display.cfm?ttid=287
thanks . I just tried that and it says the hard drive failed the longtest . What I don't understand is seagates says the longtest can repair bad sectors but look like it didn't . It did not ask me if I want to do anything after the test completed. It also told me to save the code in case i need exchange which I don't need to because the harddrive is very old, but I don't see any code at all. Am i doing something wrong ?
 
Joined
Oct 12, 2012
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Hi ;
can you go to safe mode to check your startup item ( inthe serach box type MSCONFIG).Any unknown file please UNCHECK. Also check Services TAB.Check HIDE ALL MICROSOFT SERVICES and look if any unknown services running and uncheck. Check DISK MANAGEMENT what is your file system NTFS or RAW. If it's RAW your HDD is bad.

Thanks.
 

dthong

Thread Starter
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Oct 7, 2012
Messages
8
mine is ntfs . What about the self repairing by seatools dos ? Is it possible ?
 

dai

Joined
Mar 6, 2003
Messages
11,198
very rarely

bad sectors multiply like rabbits hard drives are not expensive like they used to be
 

dthong

Thread Starter
Joined
Oct 7, 2012
Messages
8
ok, I'll get a new one but one thing I don't understand is why the bsod says "memory dump" . Wouldn' that have something to do with RAM ?
 

dai

Joined
Mar 6, 2003
Messages
11,198
if it was a ram problem you would expect memtest to show errors when you ran it
 

dthong

Thread Starter
Joined
Oct 7, 2012
Messages
8
thanks dai for the help fixing this problem . I replaced the hard drive and no more crash .
 
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