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Solved: Computer constantly freezing. Antivirus XP 2008.

Discussion in 'Virus & Other Malware Removal' started by www.helpneeded, Sep 29, 2008.

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  1. www.helpneeded

    www.helpneeded Thread Starter

    Joined:
    Sep 26, 2008
    Messages:
    12
    Hi,

    I think I have some sort of malware on my computer. It is constantly freezing on startup and I have to keep rebooting. There is also a permanent antivirusXP2008 window and the desktop has been changed. Google links have also been hijacked and I can't get onto this website from that computer (posting from a different one).

    Could somebody please have a look at my hijack this log? I have tried a couple of scans (spybot and adaware) to no avail.

    Many thanks in advance for any help...

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 10:21:26, on 29/09/2008
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\csrss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\System32\Ati2evxx.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Bonjour\mDNSResponder.exe
    C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
    C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    C:\Program Files\Executive Software\Diskeeper\DkService.exe
    C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
    C:\WINDOWS\SYSTEM32\GEARSEC.EXE
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
    C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Dantz\Retrospect\retrorun.exe
    C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    C:\Program Files\SPAMfighter\sfus.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\PROGRA~1\Maxtor\OneTouch\Utils\OneTouch.exe
    C:\WINDOWS\SOUNDMAN.EXE
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe
    C:\WINDOWS\MXOALDR.EXE
    C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe
    C:\Program Files\AirPort\APAgent.exe
    C:\Program Files\SPAMfighter\SFAgent.exe
    C:\windows\kenny16.exe
    C:\WINDOWS\system32\lphcar8j0e54l.exe
    C:\Documents and Settings\Admin\Local Settings\Temp\.tt34E.tmp.exe
    C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
    C:\Program Files\MSN Messenger\MsnMsgr.Exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
    C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Program Files\Canon\CAL\CALMAIN.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
    C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exe
    C:\Program Files\MSN Messenger\usnsvc.exe
    C:\Program Files\Microsoft Office\OFFICE11\OUTLOOK.EXE
    C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
    C:\WINDOWS\system32\wuauclt.exe
    C:\Program Files\Norton Internet Security\Norton AntiVirus\OPScan.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
    C:\WINDOWS\System32\wbem\wmiprvse.exe

    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
    R3 - URLSearchHook: (no name) - {BC4FFE41-DE9F-46fa-B455-AAD49B9F9938} - (no file)
    O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_5_7_0.dll
    O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
    O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
    O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O2 - BHO: CNisExtBho Class - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
    O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.0.1225.9868\swg.dll
    O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: Web assistant - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_5_7_0.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
    O3 - Toolbar: (no name) - {BC4FFE41-DE9F-46fa-B455-AAD49B9F9938} - (no file)
    O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [MaxtorOneTouch] C:\PROGRA~1\Maxtor\OneTouch\Utils\OneTouch.exe
    O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
    O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
    O4 - HKLM\..\Run: [URLLSTCK.exe] C:\Program Files\Norton Internet Security\UrlLstCk.exe
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe"
    O4 - HKLM\..\Run: [MXO Auto Loader] C:\WINDOWS\MXOALDR.EXE
    O4 - HKLM\..\Run: [DXM6Patch_981116] C:\WINDOWS\p_981116.exe /Q:A
    O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
    O4 - HKLM\..\Run: [vdrdpup] C:\WINDOWS\system32\rundll32 C:\WINDOWS\system32\vdrdpup.dll,RegisterVirtualChannel
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"
    O4 - HKLM\..\Run: [AirPort Base Station Agent] "C:\Program Files\AirPort\APAgent.exe"
    O4 - HKLM\..\Run: [SPAMfighter Agent] "C:\Program Files\SPAMfighter\SFAgent.exe" update delay 60
    O4 - HKLM\..\Run: [sysftray2] C:\windows\kenny16.exe
    O4 - HKLM\..\Run: [lphcar8j0e54l] C:\WINDOWS\system32\lphcar8j0e54l.exe
    O4 - HKLM\..\Run: [inrhcer8j0e54l] C:\Documents and Settings\Admin\Local Settings\Temp\.tt34E.tmp.exe /CR=5F8C0875B49BA02BB503A8EC828A17BCDC39366BE365E240CB7566F24439F17520285C872FD970BCC6BC1EAD49C144B8E124A6E4E7B922AE4F364B63B7378C3F06A064EE6051078EBDB451361B98166D00
    O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
    O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [AIM] C:\PROGRA~1\AIM\aim.exe -cnetwait.odl
    O4 - HKCU\..\Run: [A00FB1A4DE.exe] C:\DOCUME~1\Admin\LOCALS~1\Temp\_A00FB1A4DE.exe
    O4 - HKCU\..\Run: [A00F2BDB4B.exe] C:\DOCUME~1\Admin\LOCALS~1\Temp\_A00F2BDB4B.exe
    O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
    O4 - HKCU\..\Run: [SVCHOST.EXE] C:\WINDOWS\system32\drivers\svchost.exe
    O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'NETWORK SERVICE')
    O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'Default user')
    O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
    O4 - Global Startup: EPSON Status Monitor 3 Environment Check 2.lnk = C:\WINDOWS\system32\spool\drivers\w32x86\3\E_SRCV02.EXE
    O4 - Global Startup: EPSON Status Monitor 3 Environment Check(3).lnk = C:\WINDOWS\system32\spool\drivers\w32x86\3\E_SRCV03.EXE
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
    O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\inetrepl.dll
    O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\inetrepl.dll
    O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\inetrepl.dll
    O9 - Extra button: Bonjour - {7F9DB11C-E358-4ca6-A83D-ACC663939424} - C:\Program Files\Bonjour\ExplorerPlugin.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\PROGRA~1\AIM\aim.exe
    O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
    O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5) - http://upload.facebook.com/controls/FacebookPhotoUploader5.cab
    O16 - DPF: {0DF86CB3-1923-11D5-B470-0050BA1B3C6F} (JpegServerPushControl Class) - http://80.33.46.37/ConvisionVideo.cab
    O16 - DPF: {1239CC52-59EF-4DFA-8C61-90FFA846DF7E} (Musicnotes Viewer) - http://www.musicnotes.com/download/mnviewer.cab
    O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
    O16 - DPF: {240EEE8D-91DB-4D74-A87E-671026601333} (EOLUP.Version) - https://netserver.networkwizardry.com/accpartners/activex/eolupcli.cab
    O16 - DPF: {2D72C39D-53F6-4AEA-A9DB-1298429DA975} (3DVista Viewer Control) - http://www.3dvista.com/downloads/viewer3dv2.cab
    O16 - DPF: {315B0BFB-2BD4-481B-80A3-A9B80727C61B} (WebIQ Engine Application Object) - http://webiq005.webiqonline.com/WebIQ/DataServer/Pub/DataServer.dll?Handler=GetEngineDistribution&EDID={896A23A1-5821-4609-A6C6-6D5536C585C9}
    O16 - DPF: {474F00F5-3853-492C-AC3A-476512BBC336} (UploadListView Class) - http://picasaweb.google.com/s/v/35.06/uploader2.cab
    O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://spaces.msn.com//PhotoUpload/MsnPUpld.cab
    O16 - DPF: {5C6698D9-7BE4-4122-8EC5-291D84DBD4A0} (Facebook Photo Uploader 4 Control) - http://upload.facebook.com/controls/FacebookPhotoUploader3.cab
    O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo Uploader Control) - http://upload.facebook.com/controls/FacebookPhotoUploader.cab
    O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1195140858265
    O16 - DPF: {6F750202-1362-4815-A476-88533DE61D0C} (Kodak Gallery Easy Upload Manager Class) - http://www.kodakgallery.co.uk/downloads/BUM/BUM_WIN_IE_2/axofupld.cab
    O16 - DPF: {9059F30F-4EB1-4BD2-9FDC-36F43A218F4A} (Microsoft RDP Client Control (redist)) - https://netserver.networkwizardry.com/accpartners/activex/tk2/msrdp.cab
    O16 - DPF: {9600F64D-755F-11D4-A47F-0001023E6D5A} (Shutterfly Picture Upload Plugin) - http://web1.shutterfly.com/downloads/Uploader.cab
    O16 - DPF: {97E71027-0BA2-44F2-97DB-F84D808ED0B6} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab55762.cab
    O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
    O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (MSN Games - Installer) - http://messenger.zone.msn.com/binary/ZIntro.cab55579.cab
    O17 - HKLM\System\CCS\Services\Tcpip\..\{7A5AAD3C-EF91-4163-81F0-CFFF9B47EE3C}: NameServer = 10.0.0.2
    O20 - AppInit_DLLs: C:\WINDOWS\System32\iccvid32.dll
    O20 - Winlogon Notify: 2832cfa4448 - C:\WINDOWS\System32\iccvid32.dll
    O20 - Winlogon Notify: __c0024F9C - C:\WINDOWS\system32\__c0024F9C.dat
    O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
    O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
    O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
    O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
    O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
    O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
    O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
    O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
    O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    O23 - Service: Diskeeper - Executive Software International, Inc. - C:\Program Files\Executive Software\Diskeeper\DkService.exe
    O23 - Service: EPSON Printer Status Agent2 (EPSONStatusAgent2) - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
    O23 - Service: GEARSecurity - GEAR Software - C:\WINDOWS\SYSTEM32\GEARSEC.EXE
    O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
    O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
    O23 - Service: Retrospect Launcher (RetroLauncher) - Dantz Development Corporation - C:\Program Files\Dantz\Retrospect\retrorun.exe
    O23 - Service: Retrospect Helper - Dantz Development Corporation - C:\Program Files\Dantz\Retrospect\rthlpsvc.exe
    O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
    O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
    O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    O23 - Service: SPAMfighter Update Service - SPAMfighter ApS - C:\Program Files\SPAMfighter\sfus.exe
    O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

    --
    End of file - 15782 bytes
     
  2. khazars

    khazars

    Joined:
    Feb 15, 2004
    Messages:
    12,302
    hi there,


    Disable spybot's teatimer as it may interfere with the fixes!



    * Click here to download ATF Cleaner by Atribune and save it to your
    desktop.

    http://majorgeeks.com/ATF_Cleaner_d4949.html


    * Double-click ATF-Cleaner.exe to run the program.
    * Under Main choose: Select All
    * Click the Empty Selected button.
    o If you use Firefox:
    + Click Firefox at the top and choose: Select All
    + Click the Empty Selected button.
    + NOTE: If you would like to keep your saved passwords,
    please click No at the prompt.
    o If you use Opera:
    + Click Opera at the top and choose: Select All
    + Click the Empty Selected button.
    + NOTE: If you would like to keep your saved passwords,
    please click No at the prompt.
    * Click Exit on the Main menu to close the program.




    Please download
    SmitfraudFix
    (by S!Ri)
    Extract the content (a folder named SmitfraudFix) to your Desktop.



    You should print out these instructions, or copy them to a NotePad file for
    reading while in Safe Mode, because you will not be able to connect to the
    Internet to read from this site.

    Next, please reboot your computer in Safe Mode by doing the following
    :
    • Restart your computer
    • After hearing your computer beep once during startup, but before the
      Windows icon appears, tap the F8 key continually;
    • Instead of Windows loading as normal, a menu with options should appear;
    • Select the first option, to run Windows in Safe Mode, then press "Enter".
    • Choose your usual account.
    Once in Safe Mode, open the SmitfraudFix folder again and
    double-click smitfraudfix.cmd
    Select option #2 - Clean by typing 2 and press "Enter"
    to delete infected files.

    You will be prompted: "Registry cleaning - Do you want to clean the
    registry?"; answer "Yes" by typing Y and press "Enter" in order to
    remove the Desktop background and clean registry keys associated with the
    infection.

    The tool will now check if wininet.dll is infected. You may be
    prompted to replace the infected file (if found); answer "Yes" by typing
    Y and press "Enter".

    The tool may need to restart your computer to finish the cleaning process;
    if it doesn't, please restart it into Normal Windows.

    A text file will appear onscreen, with results from the cleaning process;
    please copy/paste the content of that report into your next reply.

    The report can also be found at the root of the system drive, usually at
    C:\rapport.txt

    Warning: running option #2 on a non infected computer
    will remove your Desktop background
    .


    Please download http://www.atribune.org/ccount/click.php?id=4 to your
    desktop.
    · Double-click VundoFix.exe to run it.
    · Click the Scan for Vundo button.
    · Once it's done scanning, click the Remove Vundo button.
    · You will receive a prompt asking if you want to remove the files, click
    YES
    · Once you click yes, your desktop will go blank as it starts removing
    Vundo.
    · When completed, it will prompt that it will shutdown your computer, click
    OK.
    · Turn your computer back on.


    Go here and downlaod the latest version of java, once
    downloaded, go to add/remove and uninstall all previous versions of java
    from add/remove and then instlall the latest version you just downloaded!


    http://java.com/en/download/manual.jsp



    Download SDFix and save it to your Desktop.

    http://downloads.andymanchesta.com/RemovalTools/SDFix.exe

    Double click SDFix.exe and it will extract the files to %systemdrive%
    (Drive that contains the Windows Directory, typically C:\SDFix)

    Please then reboot your computer in Safe Mode by doing the following :

    * Restart your computer
    * After hearing your computer beep once during startup, but before the
    Windows icon appears, tap the F8 key continually;
    * Instead of Windows loading as normal, the Advanced Options Menu should
    appear;
    * Select the first option, to run Windows in Safe Mode, then press
    Enter.
    * Choose your usual account.

    * Open the extracted SDFix folder and double click RunThis.bat to start
    the script.
    * Type Y to begin the cleanup process.
    * It will remove any Trojan Services and Registry Entries that it finds
    then prompt you to press any key to Reboot.
    * Press any Key and it will restart the PC.
    * When the PC restarts the Fixtool will run again and complete the
    removal process then display Finished, press any key to end the script and
    load your desktop icons.
    * Once the desktop icons load the SDFix report will open on screen and
    also save into the SDFix folder as Report.txt
    (Report.txt will also be copied to Clipboard ready for posting back on
    the forum).
    * Finally paste the contents of the Report.txt back on the forum with a
    new HijackThis log

    _____________________________________________________________________

    NOTE: If you have downloaded ComboFix previously please delete that
    version and download it again!


    Please visit this webpage for instructions for downloading and running
    ComboFix.


    http://www.bleepingcomputer.com/combofix/how-to-use-combofix


    Post the log from ComboFix when you've accomplished that along with a
    new HijackThis log.


    Download ComboFix from
    Here
    or
    Here
    to your Desktop.

    Reboot to Safe mode:

    Restart your computer and begin tapping the F8 key on your keyboard just
    before Windows starts to load. If done right a Windows Advanced Options menu
    will appear. Select the Safe Mode option and press Enter.

    Perform the following actions in Safe Mode.
    • Double click combofix.exe and follow the prompts.
    • When finished, it shall produce a log for you. Post that log and a
      HiJackthis log in your next reply
    Note: Do not mouseclick combofix's window while its
    running. That may cause it to stall




    post a hijack this log, the smitfraud log, the vundo, the sdfix and the combo log!
     
  3. www.helpneeded

    www.helpneeded Thread Starter

    Joined:
    Sep 26, 2008
    Messages:
    12
    Hi Khazars,

    Thanks for your help.

    I ran the ATF Cleaner and smitfraud but now am having trouble rebooting into normal mode. I'm getting a black screen with just the mouse icon which eventually freezes. Just tried safe mode as well and it's either freezing or restarting automatically. Should I go to 'last known good configuration'?

    Thanks again.
     
  4. khazars

    khazars

    Joined:
    Feb 15, 2004
    Messages:
    12,302
    yes or try a system restore! maybe you are booting back into safe mode by default?
     
  5. khazars

    khazars

    Joined:
    Feb 15, 2004
    Messages:
    12,302
    Also, run the other tools and skip smitfraud if you can restore back!
     
  6. www.helpneeded

    www.helpneeded Thread Starter

    Joined:
    Sep 26, 2008
    Messages:
    12
    it's freezing at the 'windows is starting up' page so I can't run anything at the moment.
     
  7. khazars

    khazars

    Joined:
    Feb 15, 2004
    Messages:
    12,302
    can you boot to safe mode and try and run system restore from there?

    If this persists, post in the xp forum and they will try and solve this, it looks like Xp's plumbing had got screwed up attempting to fix the viruses!

    Tell them what happened and you were in here getting cleaned up!
     
  8. khazars

    khazars

    Joined:
    Feb 15, 2004
    Messages:
    12,302
  9. khazars

    khazars

    Joined:
    Feb 15, 2004
    Messages:
    12,302
    cyber, I requested the poster to post in the xp forum as they have issues, please reopen their other thread in the xp forum!
     
  10. cybertech

    cybertech Retired Moderator

    Joined:
    Apr 16, 2002
    Messages:
    72,115
    Ok, done!
     
  11. www.helpneeded

    www.helpneeded Thread Starter

    Joined:
    Sep 26, 2008
    Messages:
    12
  12. cybertech

    cybertech Retired Moderator

    Joined:
    Apr 16, 2002
    Messages:
    72,115
  13. Sponsor

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