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Solved: Computer crashing while gaming

Discussion in 'Windows 7' started by Brainicism, Mar 16, 2015.

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  1. Brainicism

    Brainicism Thread Starter

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    specs: http://speccy.piriform.com/results/sRjDwH2xKZAnMSlbxK8rEyc [1]
    This has been happening a lot more recently, where my screen just turns black, there's a distorted audio sound, and I hear my CPU fans running like mad. Twice before it's happened randomly while not gaming in the past few weeks. Today, it's happened three times in one game and there's never a bsod screen. I have no idea what's going on and help would be appreciated.

    I am certain I have no malware, and have run chkdsk on both of my drives

    EDIT: have attached a dmp file
     

    Attached Files:

  2. blues_harp28

    blues_harp28 Trusted Advisor Spam Fighter

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    Hi, minidump file scan result - in part.
    ======
    Related to NVidia Display Driver.
    http://www.systemlookup.com/search.php?type=filename&search=nvlddmkm.sys&s=
    First check that the drivers are up to date.
    http://www.nvidia.com/download/scan.aspx?lang=en-us
     
  3. Brainicism

    Brainicism Thread Starter

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    Looks like it's up to date.

    GeForce GTX 760 347.52 Your PC currently has the latest driver installed for your GPU. No driver update is necessary at this time.
     
  4. blues_harp28

    blues_harp28 Trusted Advisor Spam Fighter

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    Where the blue screen error is reported, is not necessarily where it first started and may not be the cause.
    The driver may be up to date but the video card may be faulty.

    Some reasons for Blue Screens
    New hardware - software installed.
    Device driver - Video driver - corrupted - faulty.
    Faulty Ram - Overheating - Dying hard drive etc.
    ======
    Run a Mem Test.
    http://www.memtest.org/
    Scroll down to 'Download (Pre-built & ISOs)'
    'Download - Pre-Compiled Bootable ISO (.zip)'

    Download the ISO file from one of the links above to your desktop.
    Then burn the ISO to a Cd.
    Start the Pc using the Cd and run the memory test overnight or for at least 8 passes.

    It is best to run a full scan on individual Ram sticks if you can.
    Or run the test but if any errors are shown - then remove all sticks of Ram and test each Ram stick one at a time.

    Guide to using Memtest86+
    http://www.bleepingcomputer.com/forums/topic207910.html
    ======
    Hard drive test.
    SeaTools for DOS tutorial - ISO to CD/DVD
    http://knowledge.seagate.com/articles/en_US/FAQ/201271en?language=en_US
    ======
    Overheating.
    http://www.cpuid.com/softwares/hwmonitor.html
    ======
    GPU Stress Test
    http://www.ozone3d.net/benchmarks/fur/
    ======
    ======
    Edit
    From the Speccy report.
    User Account Control (UAC):
    Disabled
    Turn on UAC.

    Windows Update
    AutoUpdate:
    Disabled
    Enable Auto Updates.
     
  5. Brainicism

    Brainicism Thread Starter

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    I don't have time to do any of these today but, will burning them onto a USB work as well? Don't have any cds
     
  6. CoolBurn

    CoolBurn

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    Just to add…
    Are you overclocking because your ram is reading faster than stock. If so you may want to return to default settings.

    Basically you are getting a BSOD for Video TDR, so you may need to try older drivers than the latest and greatest.
     
  7. Brainicism

    Brainicism Thread Starter

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    No I'm not overclocking, and how would I get older drivers?
     
  8. blues_harp28

    blues_harp28 Trusted Advisor Spam Fighter

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    You can run the Mem test from a USB stick
    http://www.memtest.org/#downiso
    Scroll down to [Download (Pre-built & ISOs]
    Download -Auto-installer for USB Key (Win 9x/2k/xp/7) *NEW!*

    Download to desktop - unzip it there.
    Put the USB stick into your Pc USB slot.

    Click on the Install icon on your desktop - it will then have a box appear asking you to name the USB drive letter.
    Put the drive letter in the box and click on install.

    But first to check the correct USB drive letter - with the USB stick in the USB slot of your PC, right click My Computer > click on Open.
    Your USB stick will be listed with the drive letter.
     
  9. CoolBurn

    CoolBurn

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  10. Brainicism

    Brainicism Thread Starter

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    Would a loose PCIE cable connected to my video card be a possible cause? That's just what I discovered
     
  11. blues_harp28

    blues_harp28 Trusted Advisor Spam Fighter

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    Yes, it could be the cause.
     
  12. Brainicism

    Brainicism Thread Starter

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    It looks like that was the problem. It's odd considering it's been like that for months though. Thanks for the support!
     
  13. blues_harp28

    blues_harp28 Trusted Advisor Spam Fighter

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    Thanks for the update (y)
    It can be marked Solved - at thread tools at the top of the page.
     
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