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Solved: computer freezes and hangs what to do?

Discussion in 'Windows XP' started by zonkvert, Jan 25, 2007.

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  1. zonkvert

    zonkvert Thread Starter

    Joined:
    Oct 28, 2004
    Messages:
    67
    Hello

    I have tried addressing this problem before and now it seems worse :(

    I am running windows xp sp2
    amd 800 with 1 gig ram and a 6600 saphire graphics card a dv/cd rom and a 80 gig WD harddrive.

    I have downloaded lavasoft and avg

    the computer is hanging a lot and it is not specific to a program or start up or anything as far as i can tell

    i would like to have a plan of action to deal with this problem what steps ought I too take and what order.

    Oh yes sometimes on startup the computer seems to miss the dv/cd rom I have replaced the cable and it still seems to sometimes find and lose the drive

    Logfile of HijackThis v1.99.1
    Scan saved at 4:19:46 PM, on 1/25/2007
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Sygate\SPF\smc.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    E:\Downloads\HijackThis.exe

    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - D:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1169178212086
    O23 - Service: Sygate Personal Firewall (SmcService) - Sygate Technologies, Inc. - C:\Program Files\Sygate\SPF\smc.exe
     
  2. pietervanooijen

    pietervanooijen

    Joined:
    Jan 25, 2007
    Messages:
    4
    start with reinstalling os. Most likely a virus or bad software
     
  3. blkwlnt64

    blkwlnt64

    Joined:
    Mar 28, 2005
    Messages:
    651
    Hi zonkvert, NO NOT reinstall anything as yet.
    Your log looks extremely short. Have you gone into 'msconfig' and unchecked everything ?
    If so, go in again and recheck everything and post another HJT log.
     
  4. bbearren

    bbearren

    Joined:
    Jul 14, 2006
    Messages:
    3,775
    Read the rules:

    Log Analysis/Malware Removal - In order to ensure that advice given to users is consistent and of the highest quality, those who wish to assist with security related matters must first graduate from one of the malware boot camp training universities or be approved by the administration as already being qualified. Those authorized to help with malware issues have a gold shield next to their name. Anyone wishing to participate in a training program should contact a Moderator for more information.
     
  5. grandma77

    grandma77

    Joined:
    Apr 1, 2006
    Messages:
    5,153
    Your highjackthis log is not complete. Maybe you should do another one and copy and paste the whole log into the security part of this forum. Someone there that deals with the highjackthis will read it and help you.
     
  6. zonkvert

    zonkvert Thread Starter

    Joined:
    Oct 28, 2004
    Messages:
    67
    OH bOY

    OK so i reinstalled the os and now i have two on the computer. on on c drive one on d drive. i am trying to format the d drive and it will not let me. how do i do that is it a good idea to get rid of one yes? and the computer is working muxh better has not hung yet :) other wise i can post a complete hjt log if need be.
     
  7. grandma77

    grandma77

    Joined:
    Apr 1, 2006
    Messages:
    5,153
    I know nothing about formatting. You may have to start a new thread putting your problem with formatting in the subject line and hopefully someone will be able to help you. This is a totally different problem than you stated in this thread so it may be over looked here.
     
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