1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Solved: Computer hangs at startup in Normal Mode and Safe Mode with Networking

Discussion in 'Windows XP' started by 10basetom, Aug 1, 2011.

Thread Status:
Not open for further replies.
  1. 10basetom

    10basetom Thread Starter

    Joined:
    Jul 31, 2011
    Messages:
    1
    Hello, I'm hoping someone would be able to help me resolve this so that I can avoid having to reinstall Windows. Here's the situation: my laptop suddenly cannot boot up anymore; it usually hangs when the "Please wait..." dialog shows up with the text "Windows is starting up...", but sometimes it goes as far as the login prompt, then hangs after I enter my credentials and press Enter. When it hangs I cannot even move my mouse cursor. I can only think of two things I did out of the ordinary that created this mess:

    1. I installed the driver for the Turtle Beach AudioAdvantage Micro USB stick audio card before my PC started hanging. However, after I installed the driver I was forced to reboot, and my computer rebooted just fine.
    2. I closed my laptop's lid to put it in sleep mode while MyDefrag (formerly JkDefrag) was running. I have done this in the past without any issues, but this time when I exited sleep mode my computer was hanging, so I forced a reboot. This trouble started after I rebooted.

    I am able to boot up in Safe Mode, but not Safe Mode with Networking, which leads me to think that maybe some network related drivers got corrupted. Some more info on my setup:

    • I have Windows XP Pro SP3 installed (v5.1.2600)
    • I have Avira AntiVir and Comodo Firewall installed
    • I am not using Hibernation
    • Audio: SigmaTel STAC9751
    • Graphics: Intel 945 GMS
    • Chipset: Mobile Intel 945 GMS Express
    • Netcard: Realtek RTL8101L
    • Wifi: Intel PRO/wireless 3945

    Update 1: I just ran CHKDSK and it shows I have no bad sectors.

    Update 2: I tried disabling my Wifi and was able to boot in Normal Mode. However, as soon as I turn on my Wifi my laptop hangs again. I think I have narrowed down my issue to the Wifi driver. I will try reinstalling the driver now...

    Update 3: This case has been resolved by installing the latest Wifi driver.
     
As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/1010129

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice