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Solved: Computer is slow again...help?

Discussion in 'Windows XP' started by Tankmaster, Apr 11, 2010.

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  1. Tankmaster

    Tankmaster Banned Thread Starter

    Joined:
    Dec 28, 2009
    Messages:
    859
    Computer starts up slowly and it takes long to open a software or program.
    I think it might be a virus but maybe it is just clotted up with junk, can you guys help me get it up and running faster again.
    Help would be mush appreciated

    Regards,
    Tankmaster
     
  2. How'dIdoThat

    How'dIdoThat

    Joined:
    Nov 2, 2004
    Messages:
    471
    First Name:
    RWF
    What programs are you running, antivirus, antispyware, firewall, toolbars... ? What maintenance have you done lately ? How much ram ?
     
  3. Cheeseball81

    Cheeseball81 Retired Moderator

    Joined:
    Mar 3, 2004
    Messages:
    84,315
    Probably should post a HijackThis log so we can see what's going on. :)
     
  4. Tankmaster

    Tankmaster Banned Thread Starter

    Joined:
    Dec 28, 2009
    Messages:
    859
    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 4:26:27 PM, on 4/11/2010
    Platform: Windows XP SP3 (WinNT 5.01.2600)
    MSIE: Internet Explorer v8.00 (8.00.6001.18702)
    Boot mode: Normal

    Running processes:
    D:\WINDOWS\System32\smss.exe
    D:\WINDOWS\system32\winlogon.exe
    D:\WINDOWS\system32\services.exe
    D:\WINDOWS\system32\lsass.exe
    D:\WINDOWS\system32\Ati2evxx.exe
    D:\WINDOWS\system32\svchost.exe
    D:\Program Files\COMODO\COMODO Internet Security\cmdagent.exe
    D:\WINDOWS\system32\svchost.exe
    D:\WINDOWS\system32\spoolsv.exe
    D:\Program Files\Avira\AntiVir Desktop\sched.exe
    D:\Program Files\Avira\AntiVir Desktop\avguard.exe
    D:\WINDOWS\system32\inetsrv\inetinfo.exe
    D:\Program Files\Java\jre6\bin\jqs.exe
    D:\WINDOWS\system32\Ati2evxx.exe
    D:\Program Files\Common Files\LightScribe\LSSrvc.exe
    D:\WINDOWS\Explorer.EXE
    D:\Program Files\Autodesk\3ds Max 2010\mentalray\satellite\raysat_3dsmax2010_32server.exe
    D:\WINDOWS\system32\HPZipm12.exe
    D:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
    D:\Program Files\COMODO\COMODO Internet Security\cfp.exe
    D:\Program Files\Avira\AntiVir Desktop\avgnt.exe
    D:\WINDOWS\RTHDCPL.EXE
    D:\WINDOWS\system32\ctfmon.exe
    D:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe
    D:\Program Files\Common Files\Ahead\Lib\NMIndexStoreSvr.exe
    D:\Program Files\Microsoft\Search Enhancement Pack\SCServer\SCServer.exe
    D:\Program Files\MSN Toolbar\Platform\4.0.0379.0\mswinext.exe
    D:\Program Files\Mozilla Firefox\firefox.exe
    D:\Program Files\Windows Media Player\wmplayer.exe
    D:\Documents and Settings\Tank711455\Desktop\HijackThis.exe

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    O2 - BHO: btorbit.com - {000123B4-9B42-4900-B3F7-F4B073EFC214} - D:\Program Files\Orbitdownloader\orbitcth.dll
    O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - D:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll (file missing)
    O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - D:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - D:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
    O2 - BHO: MSN Toolbar BHO - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - D:\Program Files\MSN Toolbar\Platform\4.0.0379.0\npwinext.dll
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - D:\Program Files\Java\jre6\bin\jp2ssv.dll
    O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - D:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
    O2 - BHO: SingleInstance Class - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - D:\Program Files\Yahoo!\Companion\Installs\cpn\YTSingleInstance.dll (file missing)
    O3 - Toolbar: DAEMON Tools Toolbar - {32099AAC-C132-4136-9E9A-4E364A424E17} - D:\Program Files\DAEMON Tools Toolbar\DTToolbar.dll
    O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
    O3 - Toolbar: MSN Toolbar - {8dcb7100-df86-4384-8842-8fa844297b3f} - D:\Program Files\MSN Toolbar\Platform\4.0.0379.0\npwinext.dll
    O4 - HKLM\..\Run: [COMODO Internet Security] "D:\Program Files\COMODO\COMODO Internet Security\cfp.exe" -h
    O4 - HKLM\..\Run: [avgnt] "D:\Program Files\Avira\AntiVir Desktop\avgnt.exe" /min
    O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
    O4 - HKLM\..\Run: [MSN Toolbar] "D:\Program Files\MSN Toolbar\Platform\4.0.0379.0\mswinext.exe"
    O4 - HKLM\..\Run: [Microsoft Default Manager] "D:\Program Files\Microsoft\Search Enhancement Pack\Default Manager\DefMgr.exe" -resume
    O4 - HKLM\..\Run: [NeroFilterCheck] D:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe
    O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "D:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
    O4 - HKLM\..\Run: [Adobe ARM] "D:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
    O4 - HKCU\..\Run: [ctfmon.exe] D:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "D:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe"
    O4 - HKCU\..\Run: [uTorrent] "D:\Program Files\uTorrent\uTorrent.exe"
    O8 - Extra context menu item: &Download by Orbit - res://D:\Program Files\Orbitdownloader\orbitmxt.dll/201
    O8 - Extra context menu item: &Grab video by Orbit - res://D:\Program Files\Orbitdownloader\orbitmxt.dll/204
    O8 - Extra context menu item: Do&wnload selected by Orbit - res://D:\Program Files\Orbitdownloader\orbitmxt.dll/203
    O8 - Extra context menu item: Down&load all by Orbit - res://D:\Program Files\Orbitdownloader\orbitmxt.dll/202
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - D:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - D:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {6A060448-60F9-11D5-A6CD-0002B31F7455} (ExentInf Class) -
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
    O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
    O20 - AppInit_DLLs: D:\WINDOWS\system32\guard32.dll
    O20 - Winlogon Notify: !SASWinLogon - D:\Program Files\SUPERAntiSpyware\SASWINLO.dll
    O23 - Service: Avira AntiVir Scheduler (AntiVirSchedulerService) - Avira GmbH - D:\Program Files\Avira\AntiVir Desktop\sched.exe
    O23 - Service: Avira AntiVir Guard (AntiVirService) - Avira GmbH - D:\Program Files\Avira\AntiVir Desktop\avguard.exe
    O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - D:\WINDOWS\system32\Ati2evxx.exe
    O23 - Service: ATI Smart - Unknown owner - D:\WINDOWS\system32\ati2sgag.exe
    O23 - Service: COMODO Internet Security Helper Service (cmdAgent) - COMODO - D:\Program Files\COMODO\COMODO Internet Security\cmdagent.exe
    O23 - Service: FLEXnet Licensing Service - Acresso Software Inc. - D:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - D:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
    O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - D:\Program Files\Java\jre6\bin\jqs.exe
    O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - D:\Program Files\Common Files\LightScribe\LSSrvc.exe
    O23 - Service: mental ray 3.7 Satellite for Autodesk 3ds Max 2010 32-bit 32-bit (mi-raysat_3dsmax2010_32) - Unknown owner - D:\Program Files\Autodesk\3ds Max 2010\mentalray\satellite\raysat_3dsmax2010_32server.exe
    O23 - Service: NBService - Nero AG - D:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
    O23 - Service: Pml Driver HPZ12 - HP - D:\WINDOWS\system32\HPZipm12.exe

    --
    End of file - 7512 bytes
     
  5. Cheeseball81

    Cheeseball81 Retired Moderator

    Joined:
    Mar 3, 2004
    Messages:
    84,315
    Rescan with Hijack This.
    Close all browser windows except Hijack This.
    Put a check mark beside these entries and click "Fix Checked".

    O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - D:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll (file missing)

    O16 - DPF: {6A060448-60F9-11D5-A6CD-0002B31F7455} (ExentInf Class) -


    Reboot.

    There are some unnecessary programs running at Startup you could turn off with msconfig.

    [RTHDCPL] RTHDCPL.EXE
    [MSN Toolbar] "D:\Program Files\MSN Toolbar\Platform\4.0.0379.0\mswinext.exe"
    [Microsoft Default Manager] "D:\Program Files\Microsoft\Search Enhancement Pack\Default Manager\DefMgr.exe" -resume
    [NeroFilterCheck] D:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe
    [Adobe Reader Speed Launcher] "D:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
    [Adobe ARM] "D:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
    [ctfmon.exe] D:\WINDOWS\system32\ctfmon.exe
    [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "D:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe"
    [uTorrent] "D:\Program Files\uTorrent\uTorrent.exe"
     
  6. flavallee

    flavallee Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    80,931
    First Name:
    Frank
    Tankmaster:

    Have you done another fresh install of XP since we last worked with you about 2 months ago in your last thread?

    Your log shows the WINDOWS and Program Files folders in a D partition instead of the C partition.

    Or did you leave the original XP in the C partition and then do a fresh install of XP in a D partition and now have 2 copies of XP in your computer?

    -----------------------------------------------------------------

    Your log also shows the use of uTorrent, so there's a good possibility of infection present.

    -----------------------------------------------------------------
     
  7. Tankmaster

    Tankmaster Banned Thread Starter

    Joined:
    Dec 28, 2009
    Messages:
    859
    Cheeseball81,

    I have done what you asked me. Now what...

    Flavallee,

    The last time you guys dealt with me I had done a Clean Install of Windows XP Professional. When I did that I also created another partition of my hard drive. So now I have 3 Partitions. The D partition is around 215GB. The C partition is 10GB. The J Partition (recovery partition) is 8GB. I use the C partition to keep my personal files.The D partition is used to keep my Program Files folder and Windows folder .That is all. There is only one copy of XP in my computer. I think. Can uploading(no downloading) via uTorrent result in viruses?

    ++++++++++++++++

    Also a friend of mine has given me an internal DVD-Drive that I want to use with my computer. I can fit 2 dvd-drives in my computer so the other space for it is empty. Should I use it and have 2 Dvd-drives? It is a very old model of 1999. This is just for advice.
     
  8. Cheeseball81

    Cheeseball81 Retired Moderator

    Joined:
    Mar 3, 2004
    Messages:
    84,315
    I suppose it's okay to upload....what are you uploading exactly?

    How is the computer running? I think we should do this to be sure everything is okay...

    [​IMG] Please download Malwarebytes' Anti-Malware from Here.

    Double Click mbam-setup.exe to install the application.
    • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
    • If an update is found, it will download and install the latest version.
    • Once the program has loaded, select "Perform Quick Scan", then click Scan.
    • The scan may take some time to finish,so please be patient.
    • When the scan is complete, click OK, then Show Results to view the results.
    • Make sure that everything is checked, and click Remove Selected.
    • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
    • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
    • Copy&Paste the entire report in your next reply.
    Extra Note:

    If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediatly.
     
  9. flavallee

    flavallee Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    80,931
    First Name:
    Frank
    Your partition setup is definitely unusual, but if it works for you, that's fine.

    Using Torrent sites definitely can infect a computer. Follow Cheesball81's instructions for using Malwarebytes Anti-Malware 1.45, and we'll find out soon enough if it's infected.

    ----------------------------------------------------------------
     
  10. Tankmaster

    Tankmaster Banned Thread Starter

    Joined:
    Dec 28, 2009
    Messages:
    859
    Just some big files I wanted to share with my friends.
    I didn't happen to have a flash drive that was big enough.
    There doesn't seem to be any change...but maybe its just me.
    My brother says that it made a slight difference.

    Malwarebytes' Anti-Malware 1.45
    www.malwarebytes.org

    Database version: 3983

    Windows 5.1.2600 Service Pack 3
    Internet Explorer 8.0.6001.18702

    4/12/2010 4:52:49 PM
    mbam-log-2010-04-12 (16-52-49).txt

    Scan type: Quick scan
    Objects scanned: 126083
    Time elapsed: 7 minute(s), 13 second(s)

    Memory Processes Infected: 0
    Memory Modules Infected: 0
    Registry Keys Infected: 0
    Registry Values Infected: 0
    Registry Data Items Infected: 0
    Folders Infected: 0
    Files Infected: 0

    Memory Processes Infected:
    (No malicious items detected)

    Memory Modules Infected:
    (No malicious items detected)

    Registry Keys Infected:
    (No malicious items detected)

    Registry Values Infected:
    (No malicious items detected)

    Registry Data Items Infected:
    (No malicious items detected)

    Folders Infected:
    (No malicious items detected)

    Files Infected:
    (No malicious items detected)




    +++++++++++++++++++++++++++++++++++
    The Model Number of that other dvd-drive is SD-M1212 and it was manufactured in May 1999. Is it compatible with my computer?
     
  11. Tankmaster

    Tankmaster Banned Thread Starter

    Joined:
    Dec 28, 2009
    Messages:
    859
    Here is a Full Scan.


    Malwarebytes' Anti-Malware 1.45
    www.malwarebytes.org

    Database version: 3983

    Windows 5.1.2600 Service Pack 3
    Internet Explorer 8.0.6001.18702

    4/12/2010 6:03:13 PM
    mbam-log-2010-04-12 (18-03-13).txt

    Scan type: Full scan (C:\|D:\|E:\|F:\|G:\|H:\|I:\|J:\|K:\|)
    Objects scanned: 241712
    Time elapsed: 1 hour(s), 4 minute(s), 58 second(s)

    Memory Processes Infected: 0
    Memory Modules Infected: 0
    Registry Keys Infected: 0
    Registry Values Infected: 0
    Registry Data Items Infected: 0
    Folders Infected: 0
    Files Infected: 0

    Memory Processes Infected:
    (No malicious items detected)

    Memory Modules Infected:
    (No malicious items detected)

    Registry Keys Infected:
    (No malicious items detected)

    Registry Values Infected:
    (No malicious items detected)

    Registry Data Items Infected:
    (No malicious items detected)

    Folders Infected:
    (No malicious items detected)

    Files Infected:
    (No malicious items detected)
     
  12. Cheeseball81

    Cheeseball81 Retired Moderator

    Joined:
    Mar 3, 2004
    Messages:
    84,315
    Did we ask how much memory this computer has?
     
  13. Tankmaster

    Tankmaster Banned Thread Starter

    Joined:
    Dec 28, 2009
    Messages:
    859
  14. Cheeseball81

    Cheeseball81 Retired Moderator

    Joined:
    Mar 3, 2004
    Messages:
    84,315
    Well that is sufficient enough. Things are still slow though?
     
  15. Tankmaster

    Tankmaster Banned Thread Starter

    Joined:
    Dec 28, 2009
    Messages:
    859
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