Solved: Computer reboots when loading Safe Mode

Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

cristian_vizu

Thread Starter
Joined
May 21, 2007
Messages
85
Hello!

Firstly, sorry if it's a dupe, search doesn't work on my cell.

Yesterday I left my pc running, and when I came back, found a black screen. Rebooting, I came across some random characters in the POST and also in BIOS, after which, the same black screen. I googled this, removed the video card and the bios and post look normal now( i use the onboard video), but when trying to load windows, the pc reboots.
I tried system repair, chkdsk. When trying to boot in safe mode, it loads up to "AtiPcie.sys", then reboots.

What could I do? Thanks
 

Macboatmaster

Trusted Advisor
Spam Fighter
Joined
Jan 14, 2010
Messages
24,073
Please tell me the make and full model if it a Dell Toshiba HP etc.
If it is a generic build what is the motherboard please, and what was the video card
Have you checked in BIOS to see if you have the setting primary graphics adapter and is that still set to the card, even although you have removed it
If you have in BIOS a setting enable onboard graphics is it set enabled.
 

cristian_vizu

Thread Starter
Joined
May 21, 2007
Messages
85
in bios, internal graphics mode is set to "uma + sideport"
the pc is made by me:
mb: gigabyte s series, ma78gpm-ds2h
video (no longer in system): gigabyte gforce 8500gt 512mb
proc: amd x2 5200+
ram: 3 gb ddr2
hdd: 500gb wd black.
 

Macboatmaster

Trusted Advisor
Spam Fighter
Joined
Jan 14, 2010
Messages
24,073
Try UMA only and set allocated memory to 32MB you should I think have choice of 16 to 128 or maybe 256.
If that does not work
RUN MEMTEST - maybe ram problem
 

cristian_vizu

Thread Starter
Joined
May 21, 2007
Messages
85
i have choice of 128 to 512 and auto. 128 and uma doesn't work.
It's not the ram, just cheked it 2 weeks ago, and i changed the dimms, tryed different ones. Still nothing.
 

Macboatmaster

Trusted Advisor
Spam Fighter
Joined
Jan 14, 2010
Messages
24,073
You said in your first post you had tried system repair
Do you mean repair your computer startup repair
If so what did it say
If not please do so


Also you say this happened just yesterday, but you also mention that you checked the ram two weeks ago
Have you had other problems preceding this one please
 

cristian_vizu

Thread Starter
Joined
May 21, 2007
Messages
85
yes, I ment startup repair. It said that it couldn't repair the computer...
Yes, I had many other problems with the pc, some of them i solved, others I didn't find, because they went away. That was the case 2 weeks ago.
 

Macboatmaster

Trusted Advisor
Spam Fighter
Joined
Jan 14, 2010
Messages
24,073
Sorry I am a bit later than I said
When startup repair cannot effect a repair it usually but not always reports why
This is an example
Startup repair runs, and it can't find out what the problem is. I run it again, and at the end of the process, a new window opens saying "Startup repair cannot repair the computer automatically". In this same window, it lists 'problem details', which are as follows:


Quote:
Problem Event Name: StartupRepairOffline
Problem Signature 01: 6.1.7600.16385
Problem Signature 02: 6.1.7600.16385
Problem Signature 03: unknown
Problem Signature 04: 21201050
Problem Signature 05: AutoFailover
Problem Signature 06: 7
Problem Signature 07: CorruptFile
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033

Does your failed startup repair offer such details
 

cristian_vizu

Thread Starter
Joined
May 21, 2007
Messages
85
Yes, as I recall those were THE exact lines it returned.

I just reinstalled windows, as it was getting annoying and I really needed to work on the computer. So far so good.
So, do I mark it as solved?

And, by the way, do you know what it could have been, and if I could have prevented a system format?
 

Macboatmaster

Trusted Advisor
Spam Fighter
Joined
Jan 14, 2010
Messages
24,073
Yes once you know all is Ok mark it solved please
It is really a little difficult to say
When it is loading safe mode and it stops at that entry
it does not mean that - it is that particularly entry that is the cuase of the porblem, it is usually the following entry that it cannot load

Had you have persisted it may have been possible to effect a repair without a reinstallation using the option cmd prompt which as you will have seen is one of the options below startup repair
or indeed a system restore point also another option

You can also use this which if it worked would have prevented the need for a format and reinstall
It is known as a custom install which is in effect the old repair install of XP
http://www.sevenforums.com/tutorials/3413-repair-install.html

However it cannot be done with the OEM reinstallation disc - and requires the Microsoft 7 full disc

As to why - it is a wild guess
Windows update failed
especially if it was for a graphics driver
That is why you should never configure automatic updates download AND install
if of course you know which to accept and which to not, you shold either configure notify OR download and I will choose

That all said of course the really magic answer - not magic at all but the best practice is a complete system image on a external drive which will then take you back to how it was before the crash if all else fails
see
my screenshot

You cannot choose what to restore from the image ONLY the complete image
so you stil keep individual backups of your personal data etc.


Additionally to that if you did have the DVD we could have copied all your personal data first before your format and reinstall OR if you only had the recovery options on the HDD as on Dell, HP etc then we could still have got your data using a Linux based boot
 

Attachments

Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

Users Who Are Viewing This Thread (Users: 0, Guests: 1)

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 807,865 other people just like you!

Latest posts

Staff online

Top