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Solved: computer running slowly

Discussion in 'Virus & Other Malware Removal' started by jimmyt71, Feb 16, 2007.

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  1. jimmyt71

    jimmyt71 Thread Starter

    Joined:
    Feb 3, 2007
    Messages:
    196
    I am new to using computers and dont have a clue.I got an old scaleo pc from someone.I am using windows xp as a running system. Firstly, Everything was going ok until lately.Everytime I go on line I am getting advertising popups.I have internet explorer 6 with popup blocker on.What is causing this???
    Secondly,,My harddrive light seems to be on all the time.I run adaware often and it comes up ok.Could it be missing something?

    Please guys,help this newbe
     
  2. MFDnNC

    MFDnNC

    Joined:
    Sep 7, 2004
    Messages:
    49,014
    Click here to download HJTsetup.exe:

    http://www.thespykiller.co.uk/forum/index.php?action=tpmod;dl=item5
    Scroll down to the download section

    Save HJTsetup.exe to your desktop.

    Double click on the HJTsetup.exe icon on your desktop.
    By default it will install to C:\Program Files\Hijack This.
    Continue to click Next in the setup dialogue boxes until you get to the Select Addition Tasks dialogue.
    Put a check by Create a desktop icon then click Next again.
    Continue to follow the rest of the prompts from there.
    At the final dialogue box click Finish and it will launch Hijack This.
    Click on the Do a system scan and save a log file button. It will scan and then ask you to save the log.
    Click Save to save the log file and then the log will open in notepad.
    Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
    Come back here to this thread and Paste the log in your next reply.
    DO NOT have Hijack This fix anything yet. Most of what it finds will be harmless or even required.
     
  3. jimmyt71

    jimmyt71 Thread Starter

    Joined:
    Feb 3, 2007
    Messages:
    196
    How do I paste the logfile?Told you I was new to this....
     
  4. MFDnNC

    MFDnNC

    Joined:
    Sep 7, 2004
    Messages:
    49,014
    Open the log in notepad

    EDIT - SELECT ALL
    EDIT - COPY

    Then come to this message, and in the quick reply box click in the white space and then EDIT - PASTE
     
  5. jimmyt71

    jimmyt71 Thread Starter

    Joined:
    Feb 3, 2007
    Messages:
    196
    Logfile of HijackThis v1.99.1
    Scan saved at 10:02:15 PM, on 2/16/2007
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.5730.0011)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\system32\CTsvcCDA.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe
    C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe
    C:\Program Files\Common Files\Ahead\Lib\NMIndexStoreSvr.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Azureus\Azureus.exe
    C:\Program Files\Internet Explorer\IEXPLORE.EXE
    C:\Program Files\Hijackthis\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ie/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe"
    O4 - HKLM\..\Run: [SpywareBot] C:\Program Files\SpywareBot\SpywareBot.exe -boot
    O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [Creative Detector] "C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe" /R
    O4 - HKCU\..\Run: [SpywareBot] C:\Program Files\SpywareBot\SpywareBot.exe -boot
    O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe"
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~5\OFFICE11\EXCEL.EXE/3000
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~5\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O11 - Options group: [INTERNATIONAL] International*
    O12 - Plugin for .pdf: C:\Program Files\Internet Explorer\PLUGINS\NPPDF32.DLL
    O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
    O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
    O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
    O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://aolsvc.aol.com/onlinegames/chuzzledeluxe/popcaploader_v10.cab
    O20 - Winlogon Notify: NavLogon - C:\WINDOWS\
    O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
    O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.exe
    O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe

    Here you go.Thanks a million for talking me through that
     
  6. MFDnNC

    MFDnNC

    Joined:
    Sep 7, 2004
    Messages:
    49,014
    You have no active AntiVirus!

    Get the free AVG AntiVirus 7.5 install it, check for updates and run a full scan

    AVG 7.5 - http://free.grisoft.com/freeweb.php/doc/2/
    ================

    Download Superantispyware (SAS)

    http://www.superantispyware.com/superantispywarefreevspro.html

    Install it and double-click the icon on your desktop to run it.
    · It will ask if you want to update the program definitions, click Yes.
    · Under Configuration and Preferences, click the Preferences button.
    · Click the Scanning Control tab.
    · Under Scanner Options make sure the following are checked:
    o Close browsers before scanning
    o Scan for tracking cookies
    o Terminate memory threats before quarantining.
    o Please leave the others unchecked.
    o Click the Close button to leave the control center screen.
    · On the main screen, under Scan for Harmful Software click Scan your computer.
    · On the left check C:\Fixed Drive.
    · On the right, under Complete Scan, choose Perform Complete Scan.
    · Click Next to start the scan. Please be patient while it scans your computer.
    · After the scan is complete a summary box will appear. Click OK.
    · Make sure everything in the white box has a check next to it, then click Next.
    · It will quarantine what it found and if it asks if you want to reboot, click Yes.
    · To retrieve the removal information for me please do the following:
    o After reboot, double-click the SUPERAntispyware icon on your desktop.
    o Click Preferences. Click the Statistics/Logs tab.
    o Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    o It will open in your default text editor (such as Notepad/Wordpad).
    o Please highlight everything in the notepad, then right-click and choose copy.
    · Click close and close again to exit the program.
    · Please paste that information here for me with a new HijackThis log.
     
  7. jimmyt71

    jimmyt71 Thread Starter

    Joined:
    Feb 3, 2007
    Messages:
    196
    Logfile of HijackThis v1.99.1
    Scan saved at 7:42:14 PM, on 2/17/2007
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.5730.0011)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
    C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
    C:\WINDOWS\system32\CTsvcCDA.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe
    C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe
    C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe
    C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
    C:\Program Files\Common Files\Ahead\Lib\NMIndexStoreSvr.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Internet Explorer\IEXPLORE.EXE
    C:\Program Files\Hijackthis\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ie/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe"
    O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe
    O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [Creative Detector] "C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe" /R
    O4 - HKCU\..\Run: [SpywareBot] C:\Program Files\SpywareBot\SpywareBot.exe -boot
    O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe"
    O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~5\OFFICE11\EXCEL.EXE/3000
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~5\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O11 - Options group: [INTERNATIONAL] International*
    O12 - Plugin for .pdf: C:\Program Files\Internet Explorer\PLUGINS\NPPDF32.DLL
    O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
    O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
    O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
    O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://aolsvc.aol.com/onlinegames/chuzzledeluxe/popcaploader_v10.cab
    O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
    O20 - Winlogon Notify: NavLogon - C:\WINDOWS\
    O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
    O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
    O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
    O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.exe
    O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe

    SUPERAntiSpyware Scan Log
    Generated 02/17/2007 at 07:09 PM

    Application Version : 3.5.1016

    Core Rules Database Version : 3165
    Trace Rules Database Version: 1176

    Scan type : Complete Scan
    Total Scan Time : 01:46:46

    Memory items scanned : 345
    Memory threats detected : 0
    Registry items scanned : 5238
    Registry threats detected : 2
    File items scanned : 38669
    File threats detected : 55

    Adware.Tracking Cookie
    C:\Documents and Settings\jimmy taylor\Cookies\[email protected][1].txt
    C:\Documents and Settings\jimmy taylor\Cookies\jimmy [email protected][1].txt
    C:\Documents and Settings\jimmy taylor\Cookies\[email protected][1].txt
    C:\Documents and Settings\jimmy taylor\Cookies\jimmy [email protected][1].txt
    C:\Documents and Settings\jimmy taylor\Cookies\jimmy [email protected][2].txt
    C:\Documents and Settings\jimmy taylor\Cookies\jimmy [email protected][1].txt
    C:\Documents and Settings\jimmy taylor\Cookies\jimmy [email protected][3].txt
    C:\Documents and Settings\jimmy taylor\Cookies\jimmy [email protected][1].txt
    C:\Documents and Settings\jimmy taylor\Cookies\[email protected][1].txt
    C:\Documents and Settings\jimmy taylor\Cookies\jimmy [email protected][1].txt
    C:\Documents and Settings\jimmy taylor\Cookies\jimmy [email protected][1].txt
    C:\Documents and Settings\jimmy taylor\Cookies\[email protected][2].txt
    C:\Documents and Settings\jimmy taylor\Cookies\jimmy [email protected][1].txt
    C:\Documents and Settings\jimmy taylor\Cookies\jimmy [email protected][2].txt
    C:\Documents and Settings\jimmy taylor\Cookies\jimmy [email protected][2].txt
    C:\Documents and Settings\jimmy taylor\Cookies\jimmy [email protected][1].txt
    C:\Documents and Settings\jimmy taylor\Cookies\[email protected][1].txt
    C:\Documents and Settings\jimmy taylor\Cookies\[email protected][1].txt
    C:\Documents and Settings\jimmy taylor\Cookies\jimmy [email protected][1].txt
    C:\Documents and Settings\jimmy taylor\Cookies\jimmy [email protected][1].txt
    C:\Documents and Settings\jimmy taylor\Cookies\jimmy [email protected][1].txt
    C:\Documents and Settings\jimmy taylor\Cookies\jimmy [email protected][1].txt
    C:\Documents and Settings\jimmy taylor\Cookies\jimmy [email protected][1].txt
    C:\Documents and Settings\jimmy taylor\Cookies\jimmy [email protected][1].txt
    C:\Documents and Settings\jimmy taylor\Cookies\[email protected][2].txt
    C:\Documents and Settings\jimmy taylor\Cookies\jimmy [email protected][2].txt
    C:\Documents and Settings\jimmy taylor\Cookies\[email protected][1].txt
    C:\Documents and Settings\jimmy taylor\Cookies\jimmy [email protected][1].txt
    C:\Documents and Settings\jimmy taylor\Cookies\jimmy [email protected][1].txt
    C:\Documents and Settings\jimmy taylor\Cookies\[email protected][1].txt
    C:\Documents and Settings\jimmy taylor\Cookies\[email protected][1].txt
    C:\Documents and Settings\jimmy taylor\Cookies\jimmy [email protected][2].txt
    C:\Documents and Settings\jimmy taylor\Cookies\jimmy [email protected][1].txt
    C:\Documents and Settings\jimmy taylor\Cookies\jimmy [email protected][1].txt
    C:\Documents and Settings\jimmy taylor\Cookies\jimmy [email protected][2].txt
    C:\Documents and Settings\jimmy taylor\Cookies\[email protected][2].txt
    C:\Documents and Settings\jimmy taylor\Cookies\jimmy [email protected][2].txt
    C:\Documents and Settings\jimmy taylor\Cookies\jimmy [email protected][1].txt
    C:\Documents and Settings\jimmy taylor\Cookies\[email protected][1].txt
    C:\Documents and Settings\jimmy taylor\Cookies\jimmy [email protected][2].txt
    C:\Documents and Settings\jimmy taylor\Cookies\[email protected][2].txt
    C:\Documents and Settings\jimmy taylor\Cookies\jimmy [email protected][2].txt
    C:\Documents and Settings\jimmy taylor\Cookies\jimmy [email protected][1].txt
    C:\Documents and Settings\jimmy taylor\Cookies\[email protected][1].txt
    C:\Documents and Settings\jimmy taylor\Cookies\jimmy [email protected][1].txt
    C:\Documents and Settings\jimmy taylor\Cookies\jimmy [email protected][1].txt
    C:\Documents and Settings\jimmy taylor\Cookies\jimmy [email protected][2].txt
    C:\Documents and Settings\jimmy taylor\Cookies\jimmy [email protected][1].txt
    C:\Documents and Settings\jimmy taylor\Cookies\jimmy [email protected][2].txt

    Malware.SpywareBot
    HKU\S-1-5-21-73586283-1060284298-81077779-1004\Software\SpywareBot
    HKLM\Software\Microsoft\Windows\CurrentVersion\Run#spywarebot [ C:\Program Files\SpywareBot\SpywareBot.exe -boot ]

    Adware.Lop-Gen
    C:\DOCUMENTS AND SETTINGS\JIMMY TAYLOR\LOCAL SETTINGS\TEMP\BIS76.EXE
    C:\DOCUMENTS AND SETTINGS\JIMMY TAYLOR\LOCAL SETTINGS\TEMP\BIS1.EXE
    C:\DOCUMENTS AND SETTINGS\JIMMY TAYLOR\LOCAL SETTINGS\TEMP\BIS3.EXE
    C:\DOCUMENTS AND SETTINGS\JIMMY TAYLOR\LOCAL SETTINGS\TEMP\BIS4.EXE
    C:\DOCUMENTS AND SETTINGS\JIMMY TAYLOR\LOCAL SETTINGS\TEMP\BIS2.EXE

    Trojan.Media-Codec
    C:\SYSTEM VOLUME INFORMATION\_RESTORE{00DD0EC7-2D07-433A-BD6C-7B8156B136AC}\RP40\A0012270.MANIFEST


    Here are both logs for you.Thanks again for the idiot proof instructions.You are the man!!!!!
     
  8. MFDnNC

    MFDnNC

    Joined:
    Sep 7, 2004
    Messages:
    49,014
    Add remove programs - remove Spywarebot it's not a good program

    You may want to print this or save it to notepad as we will go to safe mode.

    Fix this with HiJackThis – mark it, close IE, click fix checked

    O4 - HKCU\..\Run: [SpywareBot] C:\Program Files\SpywareBot\SpywareBot.exe -boot

    DownLoad http://www.downloads.subratam.org/KillBox.zip or
    http://www.thespykiller.co.uk/files/killbox.exe

    Restart your computer into safe mode now. (Tapping F8 at the first black screen) Perform the following steps in safe mode:

    Double-click on Killbox.exe to run it. Now put a tick by Standard File Kill. In the "Full Path of File to Delete" box, copy and paste each of the following lines one at a time then click on the button that has the red circle with the X in the middle after you enter each file. It will ask for confimation to delete the file. Click Yes. Continue with that same procedure until you have copied and pasted all of these in the "Paste Full Path of File to Delete" box.

    C:\Program Files\SpywareBot

    Note: It is possible that Killbox will tell you that one or more files do not exist. If that happens, just continue on with all the files. Be sure you don't miss any.

    START – RUN – type in %temp% - OK - Edit – Select all – File – Delete

    Delete everything in the C:\Windows\Temp folder or C:\WINNT\temp

    Not all temp files will delete and that is normal
    Empty the recycle bin
    Boot and post a new hijack log from normal NOT safe mode

    Please give feedback on what worked/didn’t work and the current status of your system
     
  9. jimmyt71

    jimmyt71 Thread Starter

    Joined:
    Feb 3, 2007
    Messages:
    196
    Spywarebot isnt in the list pf programs in add/remove programs.Where do I find it?
     
  10. MFDnNC

    MFDnNC

    Joined:
    Sep 7, 2004
    Messages:
    49,014
    No surprise, do the rest of my post
     
  11. jimmyt71

    jimmyt71 Thread Starter

    Joined:
    Feb 3, 2007
    Messages:
    196
    I have tried to use HJT to remove the program but to be honest I dont Know what I am doing.Also tried to use killbox but I didnt know which files to paste.It said that all the files I typed in did not exist.Can I get some more idiot proof instructions from you?Sorry
     
  12. MFDnNC

    MFDnNC

    Joined:
    Sep 7, 2004
    Messages:
    49,014
    Run hijack scan only - click the box to the left of that entry - close IE - at the bottom of hijack - click fix checked


    Post a new log
     
  13. jimmyt71

    jimmyt71 Thread Starter

    Joined:
    Feb 3, 2007
    Messages:
    196
    Sorry about this. I couldnt see close IE.I clicked on the spywarebot file and fixed checked it.I think it was deleted.Here is the log file.Logfile of HijackThis v1.99.1
    Scan saved at 11:45:05 PM, on 2/17/2007
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.5730.0011)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
    C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
    C:\WINDOWS\system32\CTsvcCDA.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe
    C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe
    C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe
    C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Ahead\Lib\NMIndexStoreSvr.exe
    C:\Program Files\Azureus\Azureus.exe
    C:\Program Files\Internet Explorer\IEXPLORE.EXE
    C:\Program Files\Hijackthis\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ie/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe"
    O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe
    O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [Creative Detector] "C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe" /R
    O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe"
    O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~5\OFFICE11\EXCEL.EXE/3000
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~5\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O11 - Options group: [INTERNATIONAL] International*
    O12 - Plugin for .pdf: C:\Program Files\Internet Explorer\PLUGINS\NPPDF32.DLL
    O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
    O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
    O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
    O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://aolsvc.aol.com/onlinegames/chuzzledeluxe/popcaploader_v10.cab
    O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
    O20 - Winlogon Notify: NavLogon - C:\WINDOWS\
    O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
    O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
    O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
    O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.exe
    O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe

    I still say you are the man.If you ever come to Ireland we can have a couple of good days fishing.I will introduce you to the black stuff.Thank you so much for your help.The computer is running faster,although the hard drive light is still on the whole time.I have only got a 19 GB hard drive,with 10GB free space.I told you it was an old computer.
     
  14. MFDnNC

    MFDnNC

    Joined:
    Sep 7, 2004
    Messages:
    49,014
    DownLoad EasyCleaner http://www.majorgeeks.com/download414.html

    Use the clear files and Unnecessary files buttons – I do not recommend
    using the Duplicates files button
    as many dupes are there on purpose.

    Not all files will delete – that is normal.

    In the unnecessary button I check the top 4 entries
    ====================

    Get all of these and/or verify you have the current versions

    SpywareBlaster 3.5.1 http://majorgeeks.com/download2859.html
    SpyBot V1.4 http://www.majorgeeks.com/download2471.html
    AdAware SE 1.06 http://www.majorgeeks.com/download506.html
    MS Windows Defender - http://www.microsoft.com/downloads/...E7-DA2B-4A6A-AFA4-F7F14E605A0D&displaylang=en (XP and only)

    DownLoad them (they are free), install them, check each for their
    definition updates
    and then run AdAware, MS Defender (W2k/XP) and Spybot, fixing anything they say.

    In SpywareBlaster - Always enable all protection after updates
    In SpyBot - After an update run immunize

    Check for updates and run weekly
    ===================

    Clean [​IMG]
    If you feel its is fixed mark it solved via Thread Tools above

    Turn off restore points, boot, turn them back on – here’s how

    http://service1.symantec.com/SUPPOR...2001111912274039?OpenDocument&src=sec_doc_nam
     
  15. jimmyt71

    jimmyt71 Thread Starter

    Joined:
    Feb 3, 2007
    Messages:
    196
    That sorted it out.Running quicker than ever now.Thanks again for all your help and patience.
     
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