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Solved: Computer Screen Issue

Discussion in 'Hardware' started by WhittWhitt, Feb 27, 2013.

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  1. WhittWhitt

    WhittWhitt Thread Starter

    Joined:
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    My laptop's screen has looked like this for the past 3 days:

    http://www.flickr.com/photos/[email protected]/8512516988/
    http://www.flickr.com/photos/[email protected]/8511405335/

    The screen appears to have 'glitches', whenever you move the cursur or open a new window they flash across the screen. I bought the laptop in October of last year, and haven't used it but a few times. I've never dropped it or spilled anything on the laptop and when I'm done using it it always goes back in the laptop case. Like I said I've only used it about 2-3 times and the only websites I've been to are YouTube and Grooveshark, so I'm thinking it's a hardware issue instead of something like a virus?

    Any ideas?
     
  2. dai

    dai

    Joined:
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    Messages:
    11,198
    make and model of the laptop

    when you use it is it on a hard flat surface

    connect a monitor and see if it is the same

    reinstall the video driver get them from the makers site
     
  3. WhittWhitt

    WhittWhitt Thread Starter

    Joined:
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    It's an Acer Aspire V3-551-8887, yes always on a hard surface, will try both of your suggestions right now!
     
  4. WhittWhitt

    WhittWhitt Thread Starter

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    Tried both, I couldn't get the monitor/laptop thing to work so I downloaded the VGA drive from Acer, still didn't fix it
     
  5. Tanis

    Tanis

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    First Name:
    Shane
    By default the laptop is probably setup to only use the attached screen. When you attach a monitor to the VGA output you need to switch the output on the laptop accordingly.

    This is normally done via a keyboard shortcut, commonly Fn+F4, if you look along your F keys you should see one with a monitor like icon on or above the key, that is the one to use, the Fn key is normally on the bottom left of the keyboard as you look at it.

    When you have identified the keyboard keys, with the external monitor connected press the Fn+F4 keys (or whatever combination it is on your laptop) then wait about 5 seconds as it sometimes takes a few seconds to switch, if you get no otuput try it again, do this a few times. Don't worry if your laptop screen turns off, if you keep cycling through it will come back on.

    You do it a few times because most laptops have multiple video output combinations, something like those below, which you cycle through with each press of the keyboard combination.

    1) Onboard Screen Only
    2) Onboard and External Output
    3) External Output Only
     
  6. dai

    dai

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    you usually switch to the monitor by pressing one of the F keys with a tv symbol on it

    is this the driver version you d/loaded

    8.941.4.1000
     
  7. WhittWhitt

    WhittWhitt Thread Starter

    Joined:
    Nov 24, 2009
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    Thank you! Reinstalling the VGA driver fixed it!
     
  8. dai

    dai

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    11,198
    glad you have it sorted
     
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