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Solved: Computer slow to respond to mouse clicks

Discussion in 'Windows XP' started by MallyMcGinnis, Apr 16, 2012.

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  1. MallyMcGinnis

    MallyMcGinnis Thread Starter

    Joined:
    May 26, 2011
    Messages:
    63
    In addition to being slow to respond to mouse clicks, the OS is slow to start up and shut down, applications are also slow to start, but don't seem to run especially slowly. This has been growing progressively worse over the last several weeks, but I don't remember a specific time when it may have started. AVG which runs every morning at 4 didn't find anything when I ran it again just a bit ago; Spybot S&D did, but the issue wasn't improved. One tech in a closed thread advised using Adaware, but I'm a bit leery of installing a second anti-virus app.

    I haven't tried a system restore because I don't know how far to go back, and I don't want to do more harm in the process of trying. I've also thought about performing a Windows Repair, but the Windows CD I have is SP1 which means that I have to download and install all the updates, a tedious, and time-consuming process.

    Where would you suggest looking next?



    Tech Support Guy System Info Utility version 1.0.0.2
    OS Version: Microsoft Windows XP Professional, Service Pack 3, 32 bit
    Processor: Intel(R) Core(TM)2 Duo CPU E4600 @ 2.40GHz, x86 Family 6 Model 15 Stepping 13
    Processor Count: 2
    RAM: 2046 Mb
    Graphics Card: NVIDIA GeForce 8800 GT, 512 Mb
    Hard Drives: C: Total - 28003 MB, Free - 7457 MB; D: Total - 29996 MB, Free - 10519 MB; E: Total - 180464 MB, Free - 69337 MB; F: Total - 38154 MB, Free - 13940 MB; I: Total - 199996 MB, Free - 178333 MB; J: Total - 753870 MB, Free - 753751 MB;
    Motherboard: Foxconn, 45CMX/45GMX/45CMX-K
    Antivirus: AVG Anti-Virus Free Edition 2011, Updated: Yes, On-Demand Scanner: Enabled
     
  2. flavallee

    flavallee Frank Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    63,592
    Double-click MY COMPUTER to open its main window.

    What are the drive names and drive letters listed there?

    ------------------------------------------------

    Right-click MY COMPUTER, then click Properties.

    What's listed in the Computer: section in the "General" tab?

    ------------------------------------------------

    Go here and click the green "Download latest version" link to download and save

    HiJackThis 2.0.4

    After it's been downloaded and saved, close all open windows first, then double-click the saved file to install it.

    Allow it to install in its default location - C:\Program Files.

    After it's been installed, start it and allow its main window to load.

    Uncheck "Do not show this window when I start HiJackThis".

    Click "Do a system scan and save a log file".

    When the scan is finished in 30 - 60 seconds, a log file will appear.

    Save that log file.

    Return here to your thread, then copy-and-paste the entire log file here.

    ------------------------------------------------

    Start HiJackThis.

    Click on the "Open The Misc Tools Section" button.

    Click on the "Open Uninstall Manager" button.

    Click on the "Save List" button.

    Save the "uninstall_list.txt" file somewhere.

    It'll then open in Notepad.

    Return here to your thread, then copy-and-paste the entire file here.

    ------------------------------------------------
     
  3. flavallee

    flavallee Frank Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    63,592
    Do NOT install Lavasoft Ad-Aware.

    Go to "Add Or Remove Programs", then uninstall Spybot - Search & Destroy.

    You should replace AVG 2011(which is outdated anyway) with a lighter and more user-friendly and less problematic antivirus program, such as Microsoft Security Essentials 2.1.1116.0.

    Does that computer stay on all the time?

    ------------------------------------------------------------
     
  4. MallyMcGinnis

    MallyMcGinnis Thread Starter

    Joined:
    May 26, 2011
    Messages:
    63
    Thanks for your help. Here are the data you requested:



    WindowsXP Pro (C:)
    Apps (D:)
    Music (E:)
    Data / Backup (F:)
    Windows 7 (I:) Almost never use, but responds normally to mouse clicks, etc.
    New Volume (J:)
    ___________________________________________________________

    Computer:
    Intel (R) Core(TM)2 Duo CPU
    E4600 @ 2.40GHz
    2.40 GHz, 2.00 GB of RAM
    ___________________________________________________________

    Logfile of Trend Micro HijackThis v2.0.4
    Scan saved at 9:11:24 PM, on 4/16/2012
    Platform: Windows XP SP3 (WinNT 5.01.2600)
    MSIE: Internet Explorer v8.00 (8.00.6001.18702)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    D:\PROGRA~1\AVG\AVG10\avgchsvx.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    D:\Program Files\Stardock\Object Desktop\WindowFX4\WindowFXSRV.exe
    C:\WINDOWS\system32\svchost.exe
    C:\PROGRA~1\COMMON~1\Stardock\SDMCP.exe
    D:\Program Files\Stardock\Object Desktop\WindowFX4\WFX32.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\system32\rundll32.exe
    C:\WINDOWS\Explorer.EXE
    D:\Program Files\AVG\AVG10\avgwdsvc.exe
    C:\Program Files\Java\jre6\bin\jqs.exe
    C:\WINDOWS\system32\nvsvc32.exe
    C:\WINDOWS\system32\tcpsvcs.exe
    D:\Program Files\AVG\AVG10\Identity Protection\Agent\Bin\AVGIDSAgent.exe
    C:\Documents and Settings\All Users\Application Data\Anti-phishing Domain Advisor\visicom_antiphishing.exe
    C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
    D:\Program Files\AVG\AVG10\avgtray.exe
    D:\Program Files\Breakaway\breakaway.exe
    D:\Program Files\DateInTray\DateInTray.exe
    D:\Program Files\Paraben\dailyorg.exe
    D:\Program Files\WPXI Desktop Alert\liveonline_3932272.exe
    D:\Program Files\Winamp\winampa.exe
    D:\Program Files\Adobe\Acrobat 10.0\Acrobat\Acrotray.exe
    C:\WINDOWS\system32\RunDLL32.exe
    D:\Program Files\Breakaway\breakaway.exe
    C:\WINDOWS\RTHDCPL.EXE
    C:\WINDOWS\system32\rundll32.exe
    D:\Program Files\Logitech\SetPointP\SetPoint.exe
    C:\Program Files\Common Files\Java\Java Update\jusched.exe
    D:\Program Files\Atomic Clock Sync\Atomic.exe
    D:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
    C:\WINDOWS\system32\ctfmon.exe
    D:\Program Files\AVG\AVG10\avgnsx.exe
    D:\Program Files\AVG\AVG10\avgemcx.exe
    D:\Program Files\uTorrent\uTorrent.exe
    D:\Program Files\Innovative Solutions\DriverMax\devices.exe
    D:\Program Files\AVG\AVG10\Identity Protection\agent\bin\avgidsmonitor.exe
    C:\Program Files\Common Files\LogiShrd\KHAL3\KHALMNPR.EXE
    C:\Documents and Settings\xxxxx\Local Settings\Application Data\Google\Update\1.3.21.111\GoogleCrashHandler.exe
    D:\Program Files\MailWasher\MailWasherPro.exe
    D:\Program Files\OpenOffice.org 3\program\soffice.exe
    D:\Program Files\OpenOffice.org 3\program\soffice.bin
    D:\Program Files\AVG\AVG10\avgcsrvx.exe
    D:\PROGRA~1\AVG\AVG10\avgrsx.exe
    D:\Program Files\AVG\AVG10\avgcsrvx.exe
    C:\WINDOWS\system32\msiexec.exe
    C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe
    D:\Program Files\Firefox\firefox.exe
    D:\Program Files\Firefox\plugin-container.exe
    D:\Program Files\Firefox\plugin-container.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.smaxl.net
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.smaxl.net
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.smaxl.net
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
    F2 - REG:system.ini: UserInit=userinit.exe,
    O2 - BHO: IexploreOmea - {09628AAA-66AD-4FA2-82E2-698185B66463} - D:\Program Files\Omea Reader\IexploreOmeaW.dll
    O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - D:\Program Files\AVG\AVG10\avgssie.dll
    O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - D:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
    O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
    O2 - BHO: Webblog - {C3947F4E-8894-4C04-98E0-DF182C706DDF} - C:\Program Files\wbtooltb\wbtoolDx.dll
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
    O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
    O2 - BHO: SmartSelect - {F4971EE7-DAA0-4053-9964-665D8EE6A077} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
    O2 - BHO: Yontoo Layers - {FD72061E-9FDE-484D-A58A-0BAB4151CAD8} - C:\Program Files\Yontoo Layers Runtime\YontooIEClient.dll
    O3 - Toolbar: (no name) - {4F11ACBB-393F-4C86-A214-FF3D0D155CC3} - (no file)
    O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
    O3 - Toolbar: Webblog - {C3947F4E-8894-4C04-98E0-DF182C706DDF} - C:\Program Files\wbtooltb\wbtoolDx.dll
    O3 - Toolbar: Omea - {35402C01-1777-4159-9ABA-3480BA70D90A} - D:\Program Files\Omea Reader\IexploreOmeaW.dll
    O4 - HKLM\..\Run: [Adobe Acrobat Speed Launcher] "D:\Program Files\Adobe\Acrobat 10.0\Acrobat\Acrobat_sl.exe"
    O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
    O4 - HKLM\..\Run: [Anti-phishing Domain Advisor] "C:\Documents and Settings\All Users\Application Data\Anti-phishing Domain Advisor\visicom_antiphishing.exe"
    O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
    O4 - HKLM\..\Run: [AVG_TRAY] D:\Program Files\AVG\AVG10\avgtray.exe
    O4 - HKLM\..\Run: [Breakaway] "D:\Program Files\Breakaway\breakaway.exe" force
    O4 - HKLM\..\Run: [MpsOnn] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\MpsOnn.exe
    O4 - HKLM\..\Run: [wtadd_DateInTray.exe] D:\Program Files\DateInTray\DateInTray.exe
    O4 - HKLM\..\Run: [wtadd_dailyorg.exe] D:\Program Files\Paraben\dailyorg.exe
    O4 - HKLM\..\Run: [wtadd_liveonline_3932272.exe] D:\Program Files\WPXI Desktop Alert\liveonline_3932272.exe
    O4 - HKLM\..\Run: [WinampAgent] "D:\Program Files\Winamp\winampa.exe"
    O4 - HKLM\..\Run: [AdobeAAMUpdater-1.0] "C:\Program Files\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe"
    O4 - HKLM\..\Run: [Acrobat Assistant 8.0] "D:\Program Files\Adobe\Acrobat 10.0\Acrobat\Acrotray.exe"
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [NvMediaCenter] RunDLL32.exe NvMCTray.dll,NvTaskbarInit -login
    O4 - HKLM\..\Run: [nwiz] C:\Program Files\NVIDIA Corporation\nView\nwiz.exe /installquiet
    O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
    O4 - HKLM\..\Run: [QuickTime Task] "D:\Program Files\QuickTime\QTTask.exe" -atboottime
    O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe"
    O4 - HKLM\..\Run: [EvtMgr6] D:\Program Files\Logitech\SetPointP\SetPoint.exe /launchGaming
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
    O4 - HKLM\..\Run: [Atomic.exe] D:\Program Files\Atomic Clock Sync\Atomic.exe
    O4 - HKCU\..\Run: [SpybotSD TeaTimer] D:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [Paraben's Daily Organizer 3.5] D:\Program Files\Paraben\dailyorg.exe /a
    O4 - HKCU\..\Run: [uTorrent] "D:\Program Files\uTorrent\uTorrent.exe" /MINIMIZED
    O4 - HKCU\..\Run: [DriverMax] "D:\Program Files\Innovative Solutions\DriverMax\devices.exe" -agent
    O4 - HKCU\..\Run: [Google Update] "C:\Documents and Settings\xxxxx\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" /c
    O4 - S-1-5-18 Startup: Impulse Now.lnk = Object Desktop\Impulse\Now\ImpulseNow.exe (User 'SYSTEM')
    O4 - S-1-5-18 Startup: MailWasherPro.lnk = D:\Program Files\MailWasher\MailWasherPro.exe (User 'SYSTEM')
    O4 - S-1-5-18 Startup: OpenOffice.org 3.3.lnk = D:\Program Files\OpenOffice.org 3\program\quickstart.exe (User 'SYSTEM')
    O4 - S-1-5-18 Startup: Paraben's Daily Organizer 3.5.lnk = D:\Program Files\Paraben\dailyorg.exe (User 'SYSTEM')
    O4 - S-1-5-18 Startup: WPXI Desktop Alert.lnk = D:\Program Files\WPXI Desktop Alert\liveonline_3932272.exe (User 'SYSTEM')
    O4 - .DEFAULT Startup: Impulse Now.lnk = Object Desktop\Impulse\Now\ImpulseNow.exe (User 'Default user')
    O4 - .DEFAULT Startup: MailWasherPro.lnk = D:\Program Files\MailWasher\MailWasherPro.exe (User 'Default user')
    O4 - .DEFAULT Startup: OpenOffice.org 3.3.lnk = D:\Program Files\OpenOffice.org 3\program\quickstart.exe (User 'Default user')
    O4 - .DEFAULT Startup: Paraben's Daily Organizer 3.5.lnk = D:\Program Files\Paraben\dailyorg.exe (User 'Default user')
    O4 - .DEFAULT Startup: WPXI Desktop Alert.lnk = D:\Program Files\WPXI Desktop Alert\liveonline_3932272.exe (User 'Default user')
    O4 - Startup: Impulse Now.lnk = Object Desktop\Impulse\Now\ImpulseNow.exe
    O4 - Startup: MailWasherPro.lnk = D:\Program Files\MailWasher\MailWasherPro.exe
    O4 - Startup: OpenOffice.org 3.3.lnk = D:\Program Files\OpenOffice.org 3\program\quickstart.exe
    O4 - Startup: Paraben's Daily Organizer 3.5.lnk = D:\Program Files\Paraben\dailyorg.exe
    O4 - Startup: WPXI Desktop Alert.lnk = D:\Program Files\WPXI Desktop Alert\liveonline_3932272.exe
    O4 - Global Startup: DateInTray.lnk = D:\Program Files\DateInTray\DateInTray.exe
    O4 - Global Startup: liveonline_3932272.lnk = D:\Program Files\WPXI Desktop Alert\liveonline_3932272.exe
    O4 - Global Startup: Paraben's Daily Organizer 3.5.lnk = D:\Program Files\Paraben\dailyorg.exe
    O4 - Global Startup: WhiteSmoke 2011.lnk = Local Settings\Temp\2.exe
    O4 - Global Startup: WPXI Desktop Alert.lnk = D:\Program Files\WPXI Desktop Alert\liveonline_3932272.exe
    O8 - Extra context menu item: Append Link Target to Existing PDF - res://C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
    O8 - Extra context menu item: Append to Existing PDF - res://C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppend.html
    O8 - Extra context menu item: Clip and Edit - res://D:\Program Files\Omea Reader\IexploreOmeaW.dll/1000
    O8 - Extra context menu item: Clip and Save - res://D:\Program Files\Omea Reader\IexploreOmeaW.dll/1001
    O8 - Extra context menu item: Convert Link Target to Adobe PDF - res://C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
    O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECapture.html
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://D:\PROGRA~1\MICROS~1\Office14\EXCEL.EXE/3000
    O8 - Extra context menu item: Se&nd to OneNote - res://D:\PROGRA~1\MICROS~1\Office14\ONBttnIE.dll/105
    O8 - Extra context menu item: Subscribe to Feed - res://D:\Program Files\Omea Reader\IexploreOmeaW.dll/1002
    O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - D:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - D:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra button: (no name) - {35402C01-1777-4159-9ABA-3480BA70D901} - D:\Program Files\Omea Reader\IexploreOmeaW.dll (HKCU)
    O9 - Extra 'Tools' menuitem: Omea Add-on Options… - {35402C01-1777-4159-9ABA-3480BA70D901} - D:\Program Files\Omea Reader\IexploreOmeaW.dll (HKCU)
    O9 - Extra button: Subscribe to Feed - {35402C01-1777-4159-9ABA-3480BA70D903} - D:\Program Files\Omea Reader\IexploreOmeaW.dll (HKCU)
    O9 - Extra button: Clip and Edit - {35402C01-1777-4159-9ABA-3480BA70D905} - D:\Program Files\Omea Reader\IexploreOmeaW.dll (HKCU)
    O9 - Extra button: Clip and Save - {35402C01-1777-4159-9ABA-3480BA70D907} - D:\Program Files\Omea Reader\IexploreOmeaW.dll (HKCU)
    O9 - Extra button: Annotate - {35402C01-1777-4159-9ABA-3480BA70D909} - D:\Program Files\Omea Reader\IexploreOmeaW.dll (HKCU)
    O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1223411600718
    O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - D:\Program Files\AVG\AVG10\avgpp.dll
    O20 - Winlogon Notify: winhmp32 - winhmp32.dll (file missing)
    O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
    O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
    O22 - SharedTaskScheduler: Deskscapes - {EC654325-1273-C2A9-2B7C-45D29BCE68FB} - D:\Program Files\Stardock\Object Desktop\DeskScapes3\deskscapes.dll (file missing)
    O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe
    O23 - Service: AVGIDSAgent - AVG Technologies CZ, s.r.o. - D:\Program Files\AVG\AVG10\Identity Protection\Agent\Bin\AVGIDSAgent.exe
    O23 - Service: AVG WatchDog (avgwd) - AVG Technologies CZ, s.r.o. - D:\Program Files\AVG\AVG10\avgwdsvc.exe
    O23 - Service: FLEXnet Licensing Service - Acresso Software Inc. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
    O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
    O23 - Service: Logitech Bluetooth Service (LBTServ) - Logitech, Inc. - C:\Program Files\Common Files\LogiShrd\Bluetooth\lbtserv.exe
    O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
    O23 - Service: NVIDIA Update Service Daemon (nvUpdatusService) - NVIDIA Corporation - C:\Program Files\NVIDIA Corporation\NVIDIA Updatus\daemonu.exe
    O23 - Service: SwitchBoard - Adobe Systems Incorporated - C:\Program Files\Common Files\Adobe\SwitchBoard\SwitchBoard.exe
    O23 - Service: Stardock WindowFX (WindowFX) - Stardock Corporation - D:\Program Files\Stardock\Object Desktop\WindowFX4\WindowFXSRV.exe
    O24 - Desktop Component 0: (no name) - C:\Documents and Settings\xxxxx\My Documents\Foggy Forest.bmp

    --
    End of file - 15040 bytes
    ___________________________________________________________

    µTorrent
    Acrobat.com
    Acrobat.com
    Adobe Acrobat X Pro - English, Français, Deutsch
    Adobe AIR
    Adobe AIR
    Adobe Anchor Service CS4
    Adobe Color Common Settings
    Adobe Color Common Settings
    Adobe Community Help
    Adobe Community Help
    Adobe Content Viewer
    Adobe Content Viewer
    Adobe Creative Suite 4 Design Premium
    Adobe Creative Suite 4 Design Premium
    Adobe Creative Suite 5.5 Master Collection
    Adobe ExtendScript Toolkit 2
    Adobe ExtendScript Toolkit 2
    Adobe Flash Player 11 ActiveX
    Adobe Flash Player 11 Plugin
    Adobe Media Player
    Adobe Media Player
    Adobe Reader X (10.1.1)
    Adobe Setup
    Adobe Setup
    Adobe Setup
    Adobe Widget Browser
    Adobe Widget Browser
    Anti-phishing Domain Advisor
    Apple Application Support
    Apple Software Update
    Atomic Clock Sync
    Audacity 1.3.13 (Unicode)
    AVG 2011
    AVG 2011
    AVG 2011
    Breakaway Audio Enhancer
    Canon FAXPHONE L80
    CCleaner
    Crown Print Monitor+
    DateInTray 1.5
    DAZzle
    Defraggler
    Driver Reviver
    DriverMax 5
    Eudora
    FFmpeg v0.6.2 for Audacity
    FOX DMI
    FOX LiveUpdate
    FOX LOGO
    FOX ONE
    FoxyTunes for Firefox
    Free YouTube to MP3 Converter version 3.9.35.324
    HiJackThis
    Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
    Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
    Hotfix for Windows XP (KB2570791)
    Hotfix for Windows XP (KB2633952)
    Java(TM) 6 Update 22
    Java(TM) 6 Update 31
    Java(TM) 6 Update 7
    JetBrains Omea Reader
    Kantaris Media Player 0.6.1
    KONICA MINOLTA magicolor 2430DL
    LAME v3.98.2 for Audacity
    Logitech Registration
    Logitech SetPoint 6.32
    magicolor 2300 DL
    MailWasherPro
    Microsoft .NET Framework 1.1
    Microsoft .NET Framework 1.1
    Microsoft .NET Framework 1.1 Security Update (KB2656353)
    Microsoft .NET Framework 1.1 Security Update (KB2656370)
    Microsoft .NET Framework 2.0 Service Pack 2
    Microsoft .NET Framework 3.0 Service Pack 2
    Microsoft .NET Framework 3.5 SP1
    Microsoft .NET Framework 3.5 SP1
    Microsoft .NET Framework 4 Client Profile
    Microsoft .NET Framework 4 Client Profile
    Microsoft Color Control Panel Applet for Windows XP
    Microsoft Easy Assist v2
    Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
    Microsoft Visual C++ 2005 Redistributable
    Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148
    Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
    Microsoft Visual C++ 2010 x86 Redistributable - 10.0.30319
    Microsoft Works 4.5
    Microsoft Works 6-9 Converter
    Microsoft Works Setup Launcher
    Microsoft_VC80_ATL_x86
    Microsoft_VC80_CRT_x86
    Microsoft_VC80_MFC_x86
    Microsoft_VC80_MFCLOC_x86
    Microsoft_VC90_ATL_x86
    Microsoft_VC90_CRT_x86
    Microsoft_VC90_MFC_x86
    Microsoft_VC90_MFCLOC_x86
    Mozilla Firefox 11.0 (x86 en-US)
    MSXML 6.0 Parser
    MyFonts Order M1408703
    Network Print Monitor for Windows 2000/XP
    Network Print Monitor for Windows 2000/XP/2003
    NoteTab Pro 6 (Remove only)
    NVIDIA Graphics Driver 280.26
    NVIDIA nView 135.94
    NVIDIA nView Desktop Manager
    NVIDIA PhysX
    NVIDIA PhysX System Software 9.10.0514
    NVIDIA Update 1.4.28
    OGA Notifier 2.0.0048.0
    OpenOffice.org 3.3
    Paraben's Daily Organizer
    PatchBeam v1.10
    Phoenix Viewer 1.6.0.1600
    Poser Pro 2010 Content
    PowerArchiver 2011
    PowerArchiver 2011
    PxMergeModule
    QuickTime
    REALTEK GbE & FE Ethernet PCI-E NIC Driver
    Realtek High Definition Audio Driver
    Screen Capturer Recorder uninstall
    Security Update for Microsoft .NET Framework 3.5 SP1 (KB2657424)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)
    Security Update for Microsoft Windows (KB2564958)
    Security Update for Windows Internet Explorer 8 (KB2530548)
    Security Update for Windows Internet Explorer 8 (KB2544521)
    Security Update for Windows Internet Explorer 8 (KB2559049)
    Security Update for Windows Internet Explorer 8 (KB2586448)
    Security Update for Windows Internet Explorer 8 (KB2618444)
    Security Update for Windows Internet Explorer 8 (KB2647516)
    Security Update for Windows Internet Explorer 8 (KB2675157)
    Security Update for Windows XP (KB2536276-v2)
    Security Update for Windows XP (KB2544893-v2)
    Security Update for Windows XP (KB2562937)
    Security Update for Windows XP (KB2566454)
    Security Update for Windows XP (KB2567053)
    Security Update for Windows XP (KB2567680)
    Security Update for Windows XP (KB2570222)
    Security Update for Windows XP (KB2570947)
    Security Update for Windows XP (KB2584146)
    Security Update for Windows XP (KB2585542)
    Security Update for Windows XP (KB2592799)
    Security Update for Windows XP (KB2598479)
    Security Update for Windows XP (KB2603381)
    Security Update for Windows XP (KB2618451)
    Security Update for Windows XP (KB2619339)
    Security Update for Windows XP (KB2620712)
    Security Update for Windows XP (KB2621440)
    Security Update for Windows XP (KB2624667)
    Security Update for Windows XP (KB2631813)
    Security Update for Windows XP (KB2633171)
    Security Update for Windows XP (KB2639417)
    Security Update for Windows XP (KB2641653)
    Security Update for Windows XP (KB2646524)
    Security Update for Windows XP (KB2647518)
    Security Update for Windows XP (KB2653956)
    Security Update for Windows XP (KB2660465)
    Security Update for Windows XP (KB2661637)
    Security Update for Windows XP (KB923789)
    Sentinel System Driver
    SoundPackager
    Spelling Dictionaries Support For Adobe Reader 9
    Spybot - Search & Destroy
    Suite Shared Configuration CS4
    TuneUp Utilities 2011 Keygen 0.10.0
    Tweak UI
    Ultra Defragmenter
    Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
    Update for Windows XP (KB2607712)
    Update for Windows XP (KB2616676)
    Update for Windows XP (KB2641690)
    VirtualCloneDrive
    Webblog
    Winamp
    WindowFX
    WindowFX
    Windows Internet Explorer 8
    Windows Media Format Runtime
    Windows Media Player 11
    Windows Media Player Firefox Plugin
    Windows Update Remover
    WPXI Desktop Alert
    Yontoo Layers Runtime 1.10.01
     
  5. flavallee

    flavallee Frank Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    63,592
    Is the computer's hard drive divided in 4 partitions: C and D and E and F?

    Are the I and J drives associated with 2 external hard drives or 1 external hard drive in 2 partitions?

    --------------------------------------------------

    The processor is running at its rated speed and has NOT throttled down to a slower speed - which would be one reason for the slowness. (y)

    --------------------------------------------------

    The startup load is very bloated - which is one reason why that computer is running slow.

    --------------------------------------------------

    Adobe Reader 10.1.1
    needs to be updated to 10.1.3

    AVG 2011
    should be uninstalled and then replaced with
    Microsoft Security Essentials
    which is lighter on system resources, more user-friendly, not problematic, and well recommended here.

    Java(TM) 6 Update 22
    Java(TM) 6 Update 7

    both need to be uninstalled. Only the current version(6 Update 31) is needed.

    Spybot - Search & Destroy
    needs to be uninstalled.

    * Malwarebytes Anti-Malware 1.61.0.1400(free version)
    needs to be installed.

    * SUPERAntiSpyware 5.0.0.1146(free version)
    needs to be installed.

    *After they're installed and their definition files are updated, a quick scan needs to be run with them, then everything they find needs to be selected and removed.

    --------------------------------------------------

    I suggest that you stop using and uninstall
    CCleaner
    TuneUp Utilities 2011

    and any other cleaner/optimizer/booster/tuneup/tweak utilities that you have before they wreak havoc with your computer.

    --------------------------------------------------
     
  6. MallyMcGinnis

    MallyMcGinnis Thread Starter

    Joined:
    May 26, 2011
    Messages:
    63
    Sorry, didn't find this message until just several hours ago. Ad-Aware won't be installed. Spybot S&D, and AVG have both now been uninstalled at your suggestion. Microsoft Security Essentials was installed, and has been running for about 4.25 hours with freshly (4/17/12) updated definitions. Gauging from the progress bar, it appears to be 80% or 85% complete. I set it to run a full scan. Yes, this computer does stay on nearly all the time. I eat, work, communicate, and sleep (intermittently) in this same chair. I like it to be on when I wake, so I can pick back up wherever I was when I konked out. Maintenance such as defragmentation is performed when I'm most likely to be asleep. Thank you for your persistence in helping me solve this.
     
  7. flavallee

    flavallee Frank Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    63,592
    Go here to download and save AVG Remover(32bit) 2012, then close all open windows first, then run it.

    It's designed to find and remove all the leftover "debris" from the AVG uninstall.

    Restart the computer, if prompted to, so the removal process can finish.

    ------------------------------------------------------------

    There's no need to set your antivirus program to automatically run a scan EVERY day. Once a week is sufficient.

    The scanning process will slow down your computer while it's running, and it may interfere with other programs that you open and use.

    ------------------------------------------------------------
     
  8. MallyMcGinnis

    MallyMcGinnis Thread Starter

    Joined:
    May 26, 2011
    Messages:
    63
    There are no external drives, and three internal (2 SETA, 1 older & smaller ETA) partitioned thus:

    [​IMG]

    Interesting. How can I resolve that?

    Yes, I don't doubt that; there are some programs that don't need to start when the OS does, and I've unchecked them. There are some dll files I didn't know about, and I left those checked. There are tiny utilities (atomic clock, a temp. & weather alert from a local TV station, a calendar, and maybe something else I can't recall at the moment; I also left those checked. There is also a little utility that reminds me of things I have to do at certain times daily, weekly, even annually that has 4 entries. For now, I've left them all checked. Perhaps you'll revisit that list with me as this session is about to close.

    That was easy; done.

    I have yet to configure this to run automatically, it I did run it manually once.

    I've wondered about that. Also done.

    It's gone, now, too.

    Do these get configured to run automatically also?

    Those two have been uninstalled. What about Tweak UI, and either Ultra Deframenter or Defraggler? This is already helping; thank you. I'm not sure at what point to call it completed, though.
     
  9. MallyMcGinnis

    MallyMcGinnis Thread Starter

    Joined:
    May 26, 2011
    Messages:
    63
    These steps have all been completed. I'd like to use this for a while now without further tinkering just yet in order to observe the progress through which you've walked me.

    You've organized your instructions, and made them sufficiently detailed that, while time-consuming, have been relatively painless and simple. I haven't once had to stop to re-read something a half dozen times, and still feel clueless. It can't be easy for technicians to approach a series of issues in a way that users who are at a wide variety of computer literacy can understand, and it's rare that one pulls that off so successfully as you do. I am both grateful, and impressed. Please enjoy your gold star, or if you have too many already, pass it along to your young'n. :D
     
  10. MallyMcGinnis

    MallyMcGinnis Thread Starter

    Joined:
    May 26, 2011
    Messages:
    63
    The dip stick's not quite touching the oil yet, but things are definitely improving. Listening to internet radio (Pandora), there are still intermittent, jarring breaks in play. Occasionally, I can type several words before any of them appear on my screen. The mouse shows the biggest improvement in that, while there may be a delay between mouse click and action taken, it's not nearly as bad as it was, and I don't feel like I have to click the mouse several times to provoke something to happen.

    In case they are of use to you, here are the files you asked to see in your first response.

    _________________________________________________________

    Logfile of Trend Micro HijackThis v2.0.4
    Scan saved at 3:55:28 PM, on 4/17/2012
    Platform: Windows XP SP3 (WinNT 5.01.2600)
    MSIE: Internet Explorer v8.00 (8.00.6001.18702)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Microsoft Security Client\MsMpEng.exe
    C:\WINDOWS\System32\svchost.exe
    D:\Program Files\Stardock\Object Desktop\WindowFX4\WindowFXSRV.exe
    C:\WINDOWS\system32\svchost.exe
    C:\PROGRA~1\COMMON~1\Stardock\SDMCP.exe
    D:\Program Files\Stardock\Object Desktop\WindowFX4\WFX32.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\system32\rundll32.exe
    C:\WINDOWS\Explorer.EXE
    D:\Program Files\SUPERAntiSpyware\SASCORE.EXE
    C:\WINDOWS\system32\nvsvc32.exe
    C:\WINDOWS\system32\tcpsvcs.exe
    C:\Documents and Settings\All Users\Application Data\Anti-phishing Domain Advisor\visicom_antiphishing.exe
    D:\Program Files\Breakaway\breakaway.exe
    D:\Program Files\DateInTray\DateInTray.exe
    D:\Program Files\Paraben\dailyorg.exe
    D:\Program Files\WPXI Desktop Alert\liveonline_3932272.exe
    D:\Program Files\Adobe\Acrobat 10.0\Acrobat\Acrotray.exe
    C:\WINDOWS\system32\RunDLL32.exe
    C:\WINDOWS\RTHDCPL.EXE
    C:\WINDOWS\system32\rundll32.exe
    D:\Program Files\Logitech\SetPointP\SetPoint.exe
    C:\Program Files\Microsoft Security Client\msseces.exe
    D:\Program Files\Atomic Clock Sync\Atomic.exe
    C:\WINDOWS\system32\ctfmon.exe
    D:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
    D:\Program Files\Breakaway\breakaway.exe
    D:\Program Files\MailWasher\MailWasherPro.exe
    C:\Program Files\Common Files\LogiShrd\KHAL3\KHALMNPR.EXE
    C:\WINDOWS\System32\svchost.exe
    D:\Program Files\Firefox\firefox.exe
    D:\Program Files\Firefox\plugin-container.exe
    D:\Program Files\Firefox\plugin-container.exe
    C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.smaxl.net
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.smaxl.net
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.smaxl.net
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
    F2 - REG:system.ini: UserInit=userinit.exe,
    O2 - BHO: IexploreOmea - {09628AAA-66AD-4FA2-82E2-698185B66463} - D:\Program Files\Omea Reader\IexploreOmeaW.dll
    O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
    O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
    O2 - BHO: Webblog - {C3947F4E-8894-4C04-98E0-DF182C706DDF} - C:\Program Files\wbtooltb\wbtoolDx.dll
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
    O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
    O2 - BHO: SmartSelect - {F4971EE7-DAA0-4053-9964-665D8EE6A077} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
    O2 - BHO: Yontoo Layers - {FD72061E-9FDE-484D-A58A-0BAB4151CAD8} - C:\Program Files\Yontoo Layers Runtime\YontooIEClient.dll
    O3 - Toolbar: (no name) - {4F11ACBB-393F-4C86-A214-FF3D0D155CC3} - (no file)
    O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
    O3 - Toolbar: Webblog - {C3947F4E-8894-4C04-98E0-DF182C706DDF} - C:\Program Files\wbtooltb\wbtoolDx.dll
    O3 - Toolbar: Omea - {35402C01-1777-4159-9ABA-3480BA70D90A} - D:\Program Files\Omea Reader\IexploreOmeaW.dll
    O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
    O4 - HKLM\..\Run: [Anti-phishing Domain Advisor] "C:\Documents and Settings\All Users\Application Data\Anti-phishing Domain Advisor\visicom_antiphishing.exe"
    O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
    O4 - HKLM\..\Run: [Breakaway] "D:\Program Files\Breakaway\breakaway.exe" force
    O4 - HKLM\..\Run: [MpsOnn] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\MpsOnn.exe
    O4 - HKLM\..\Run: [wtadd_DateInTray.exe] D:\Program Files\DateInTray\DateInTray.exe
    O4 - HKLM\..\Run: [wtadd_dailyorg.exe] D:\Program Files\Paraben\dailyorg.exe
    O4 - HKLM\..\Run: [wtadd_liveonline_3932272.exe] D:\Program Files\WPXI Desktop Alert\liveonline_3932272.exe
    O4 - HKLM\..\Run: [AdobeAAMUpdater-1.0] "C:\Program Files\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe"
    O4 - HKLM\..\Run: [Acrobat Assistant 8.0] "D:\Program Files\Adobe\Acrobat 10.0\Acrobat\Acrotray.exe"
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [NvMediaCenter] RunDLL32.exe NvMCTray.dll,NvTaskbarInit -login
    O4 - HKLM\..\Run: [nwiz] C:\Program Files\NVIDIA Corporation\nView\nwiz.exe /installquiet
    O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
    O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe"
    O4 - HKLM\..\Run: [EvtMgr6] D:\Program Files\Logitech\SetPointP\SetPoint.exe /launchGaming
    O4 - HKLM\..\Run: [MSC] "C:\Program Files\Microsoft Security Client\msseces.exe" -hide -runkey
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
    O4 - HKLM\..\Run: [Atomic.exe] D:\Program Files\Atomic Clock Sync\Atomic.exe
    O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [Paraben's Daily Organizer 3.5] D:\Program Files\Paraben\dailyorg.exe /a
    O4 - HKCU\..\Run: [SUPERAntiSpyware] D:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
    O4 - S-1-5-18 Startup: Impulse Now.lnk = Object Desktop\Impulse\Now\ImpulseNow.exe (User 'SYSTEM')
    O4 - S-1-5-18 Startup: MailWasherPro.lnk = D:\Program Files\MailWasher\MailWasherPro.exe (User 'SYSTEM')
    O4 - S-1-5-18 Startup: Paraben's Daily Organizer 3.5.lnk = D:\Program Files\Paraben\dailyorg.exe (User 'SYSTEM')
    O4 - S-1-5-18 Startup: WPXI Desktop Alert.lnk = D:\Program Files\WPXI Desktop Alert\liveonline_3932272.exe (User 'SYSTEM')
    O4 - .DEFAULT Startup: Impulse Now.lnk = Object Desktop\Impulse\Now\ImpulseNow.exe (User 'Default user')
    O4 - .DEFAULT Startup: MailWasherPro.lnk = D:\Program Files\MailWasher\MailWasherPro.exe (User 'Default user')
    O4 - .DEFAULT Startup: Paraben's Daily Organizer 3.5.lnk = D:\Program Files\Paraben\dailyorg.exe (User 'Default user')
    O4 - .DEFAULT Startup: WPXI Desktop Alert.lnk = D:\Program Files\WPXI Desktop Alert\liveonline_3932272.exe (User 'Default user')
    O4 - Startup: Impulse Now.lnk = Object Desktop\Impulse\Now\ImpulseNow.exe
    O4 - Startup: MailWasherPro.lnk = D:\Program Files\MailWasher\MailWasherPro.exe
    O4 - Startup: Paraben's Daily Organizer 3.5.lnk = D:\Program Files\Paraben\dailyorg.exe
    O4 - Startup: WPXI Desktop Alert.lnk = D:\Program Files\WPXI Desktop Alert\liveonline_3932272.exe
    O4 - Global Startup: DateInTray.lnk = D:\Program Files\DateInTray\DateInTray.exe
    O4 - Global Startup: liveonline_3932272.lnk = D:\Program Files\WPXI Desktop Alert\liveonline_3932272.exe
    O4 - Global Startup: Paraben's Daily Organizer 3.5.lnk = D:\Program Files\Paraben\dailyorg.exe
    O4 - Global Startup: WPXI Desktop Alert.lnk = D:\Program Files\WPXI Desktop Alert\liveonline_3932272.exe
    O8 - Extra context menu item: Append Link Target to Existing PDF - res://C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
    O8 - Extra context menu item: Append to Existing PDF - res://C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppend.html
    O8 - Extra context menu item: Clip and Edit - res://D:\Program Files\Omea Reader\IexploreOmeaW.dll/1000
    O8 - Extra context menu item: Clip and Save - res://D:\Program Files\Omea Reader\IexploreOmeaW.dll/1001
    O8 - Extra context menu item: Convert Link Target to Adobe PDF - res://C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
    O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECapture.html
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://D:\PROGRA~1\MICROS~1\Office14\EXCEL.EXE/3000
    O8 - Extra context menu item: Se&nd to OneNote - res://D:\PROGRA~1\MICROS~1\Office14\ONBttnIE.dll/105
    O8 - Extra context menu item: Subscribe to Feed - res://D:\Program Files\Omea Reader\IexploreOmeaW.dll/1002
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre6\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre6\bin\ssv.dll
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra button: (no name) - {35402C01-1777-4159-9ABA-3480BA70D901} - D:\Program Files\Omea Reader\IexploreOmeaW.dll (HKCU)
    O9 - Extra 'Tools' menuitem: Omea Add-on Options… - {35402C01-1777-4159-9ABA-3480BA70D901} - D:\Program Files\Omea Reader\IexploreOmeaW.dll (HKCU)
    O9 - Extra button: Subscribe to Feed - {35402C01-1777-4159-9ABA-3480BA70D903} - D:\Program Files\Omea Reader\IexploreOmeaW.dll (HKCU)
    O9 - Extra button: Clip and Edit - {35402C01-1777-4159-9ABA-3480BA70D905} - D:\Program Files\Omea Reader\IexploreOmeaW.dll (HKCU)
    O9 - Extra button: Clip and Save - {35402C01-1777-4159-9ABA-3480BA70D907} - D:\Program Files\Omea Reader\IexploreOmeaW.dll (HKCU)
    O9 - Extra button: Annotate - {35402C01-1777-4159-9ABA-3480BA70D909} - D:\Program Files\Omea Reader\IexploreOmeaW.dll (HKCU)
    O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1223411600718
    O20 - Winlogon Notify: !SASWinLogon - D:\Program Files\SUPERAntiSpyware\SASWINLO.DLL
    O20 - Winlogon Notify: winhmp32 - winhmp32.dll (file missing)
    O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
    O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
    O22 - SharedTaskScheduler: Deskscapes - {EC654325-1273-C2A9-2B7C-45D29BCE68FB} - D:\Program Files\Stardock\Object Desktop\DeskScapes3\deskscapes.dll (file missing)
    O23 - Service: SAS Core Service (!SASCORE) - SUPERAntiSpyware.com - D:\Program Files\SUPERAntiSpyware\SASCORE.EXE
    O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe
    O23 - Service: FLEXnet Licensing Service - Acresso Software Inc. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
    O23 - Service: Logitech Bluetooth Service (LBTServ) - Logitech, Inc. - C:\Program Files\Common Files\LogiShrd\Bluetooth\lbtserv.exe
    O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
    O23 - Service: NVIDIA Update Service Daemon (nvUpdatusService) - NVIDIA Corporation - C:\Program Files\NVIDIA Corporation\NVIDIA Updatus\daemonu.exe
    O23 - Service: SwitchBoard - Adobe Systems Incorporated - C:\Program Files\Common Files\Adobe\SwitchBoard\SwitchBoard.exe
    O23 - Service: Stardock WindowFX (WindowFX) - Stardock Corporation - D:\Program Files\Stardock\Object Desktop\WindowFX4\WindowFXSRV.exe
    O24 - Desktop Component 0: (no name) - C:\Documents and Settings\xxxxx\My Documents\Foggy Forest.bmp

    --
    End of file - 12747 bytes

    _________________________________________________________

    µTorrent
    Acrobat.com
    Acrobat.com
    Adobe Acrobat X Pro - English, Français, Deutsch
    Adobe AIR
    Adobe AIR
    Adobe Anchor Service CS4
    Adobe Color Common Settings
    Adobe Color Common Settings
    Adobe Community Help
    Adobe Community Help
    Adobe Content Viewer
    Adobe Content Viewer
    Adobe Creative Suite 4 Design Premium
    Adobe Creative Suite 4 Design Premium
    Adobe Creative Suite 5.5 Master Collection
    Adobe ExtendScript Toolkit 2
    Adobe ExtendScript Toolkit 2
    Adobe Flash Player 11 ActiveX
    Adobe Flash Player 11 Plugin
    Adobe Media Player
    Adobe Media Player
    Adobe Reader X (10.1.3)
    Adobe Setup
    Adobe Setup
    Adobe Setup
    Adobe Widget Browser
    Adobe Widget Browser
    Anti-phishing Domain Advisor
    Apple Application Support
    Apple Software Update
    Atomic Clock Sync
    Audacity 1.3.13 (Unicode)
    Breakaway Audio Enhancer
    Canon FAXPHONE L80
    Crown Print Monitor+
    DateInTray 1.5
    DAZzle
    Defraggler
    Eudora
    FFmpeg v0.6.2 for Audacity
    FOX DMI
    FOX LiveUpdate
    FOX LOGO
    FOX ONE
    FoxyTunes for Firefox
    Free YouTube to MP3 Converter version 3.9.35.324
    HiJackThis
    Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
    Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
    Hotfix for Windows XP (KB2570791)
    Hotfix for Windows XP (KB2633952)
    Java(TM) 6 Update 31
    JetBrains Omea Reader
    Kantaris Media Player 0.6.1
    KONICA MINOLTA magicolor 2430DL
    LAME v3.98.2 for Audacity
    Logitech Registration
    Logitech SetPoint 6.32
    MailWasherPro
    Malwarebytes Anti-Malware version 1.61.0.1400
    Microsoft .NET Framework 1.1
    Microsoft .NET Framework 1.1
    Microsoft .NET Framework 1.1 Security Update (KB2656353)
    Microsoft .NET Framework 1.1 Security Update (KB2656370)
    Microsoft .NET Framework 2.0 Service Pack 2
    Microsoft .NET Framework 3.0 Service Pack 2
    Microsoft .NET Framework 3.5 SP1
    Microsoft .NET Framework 3.5 SP1
    Microsoft .NET Framework 4 Client Profile
    Microsoft .NET Framework 4 Client Profile
    Microsoft Color Control Panel Applet for Windows XP
    Microsoft Easy Assist v2
    Microsoft Security Client
    Microsoft Security Essentials
    Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
    Microsoft Visual C++ 2005 Redistributable
    Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148
    Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
    Microsoft Visual C++ 2010 x86 Redistributable - 10.0.30319
    Microsoft Works 4.5
    Microsoft Works 6-9 Converter
    Microsoft Works Setup Launcher
    Microsoft_VC80_ATL_x86
    Microsoft_VC80_CRT_x86
    Microsoft_VC80_MFC_x86
    Microsoft_VC80_MFCLOC_x86
    Microsoft_VC90_ATL_x86
    Microsoft_VC90_CRT_x86
    Microsoft_VC90_MFC_x86
    Microsoft_VC90_MFCLOC_x86
    Mozilla Firefox 11.0 (x86 en-US)
    MSXML 6.0 Parser
    MyFonts Order M1408703
    Network Print Monitor for Windows 2000/XP
    Network Print Monitor for Windows 2000/XP/2003
    NoteTab Pro 6 (Remove only)
    NVIDIA Graphics Driver 280.26
    NVIDIA nView 135.94
    NVIDIA nView Desktop Manager
    NVIDIA PhysX
    NVIDIA PhysX System Software 9.10.0514
    NVIDIA Update 1.4.28
    OGA Notifier 2.0.0048.0
    OpenOffice.org 3.3
    Paraben's Daily Organizer
    Phoenix Viewer 1.6.0.1600
    PowerArchiver 2011
    PowerArchiver 2011
    PxMergeModule
    QuickTime
    REALTEK GbE & FE Ethernet PCI-E NIC Driver
    Realtek High Definition Audio Driver
    Screen Capturer Recorder uninstall
    Security Update for Microsoft .NET Framework 3.5 SP1 (KB2657424)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)
    Security Update for Microsoft Windows (KB2564958)
    Security Update for Windows Internet Explorer 8 (KB2530548)
    Security Update for Windows Internet Explorer 8 (KB2544521)
    Security Update for Windows Internet Explorer 8 (KB2559049)
    Security Update for Windows Internet Explorer 8 (KB2586448)
    Security Update for Windows Internet Explorer 8 (KB2618444)
    Security Update for Windows Internet Explorer 8 (KB2647516)
    Security Update for Windows Internet Explorer 8 (KB2675157)
    Security Update for Windows XP (KB2536276-v2)
    Security Update for Windows XP (KB2544893-v2)
    Security Update for Windows XP (KB2562937)
    Security Update for Windows XP (KB2566454)
    Security Update for Windows XP (KB2567053)
    Security Update for Windows XP (KB2567680)
    Security Update for Windows XP (KB2570222)
    Security Update for Windows XP (KB2570947)
    Security Update for Windows XP (KB2584146)
    Security Update for Windows XP (KB2585542)
    Security Update for Windows XP (KB2592799)
    Security Update for Windows XP (KB2598479)
    Security Update for Windows XP (KB2603381)
    Security Update for Windows XP (KB2618451)
    Security Update for Windows XP (KB2619339)
    Security Update for Windows XP (KB2620712)
    Security Update for Windows XP (KB2621440)
    Security Update for Windows XP (KB2624667)
    Security Update for Windows XP (KB2631813)
    Security Update for Windows XP (KB2633171)
    Security Update for Windows XP (KB2639417)
    Security Update for Windows XP (KB2641653)
    Security Update for Windows XP (KB2646524)
    Security Update for Windows XP (KB2647518)
    Security Update for Windows XP (KB2653956)
    Security Update for Windows XP (KB2660465)
    Security Update for Windows XP (KB2661637)
    Security Update for Windows XP (KB923789)
    Sentinel System Driver
    SoundPackager
    Spelling Dictionaries Support For Adobe Reader 9
    Suite Shared Configuration CS4
    SUPERAntiSpyware
    Tweak UI
    Ultra Defragmenter
    Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
    Update for Windows XP (KB2607712)
    Update for Windows XP (KB2616676)
    Update for Windows XP (KB2641690)
    VirtualCloneDrive
    Webblog
    Winamp
    WindowFX
    WindowFX
    Windows Internet Explorer 8
    Windows Media Format Runtime
    Windows Media Player 11
    Windows Media Player Firefox Plugin
    Windows Update Remover
    WPXI Desktop Alert
    Yontoo Layers Runtime 1.10.01


    So; what's next?
     
  11. flavallee

    flavallee Frank Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    63,592
    Computer:
    Intel (R) Core(TM)2 Duo CPU
    E4600 @ 2.40GHz
    2.40 GHz, 2.00 GB of RAM


    You misunderstood what I said about this. There's nothing to resolve.

    Both lines show "2.40 GHz". That means the computer's processor is running at the speed that it should be running and that it has not throttled down to a slower speed - which would have a negative impact on speed and performance.

    If it had throttled down to a slower speed, the number on the bottom-most line would be smaller than "2.40 GHz".

    -----------------------------------------------------------

    Just so you don't get a false sense of security, partitioning the hard drive to save and back up personal data is not a good idea. If the hard drive dies, all partitions will be lost.

    If you have important and irreplaceable personal data that you don't want to lose, you should save and back it up to an external USB hard drive or to CD-R's/DVD-R's or to both.

    -----------------------------------------------------------

    We can stop "tinkering" for now, if you want to. When and if you decide to continue on, submit a new HiJackThis scan log.

    -----------------------------------------------------------
     
  12. MallyMcGinnis

    MallyMcGinnis Thread Starter

    Joined:
    May 26, 2011
    Messages:
    63
    I see. Yes, I did misunderstand what was meant by what you said. That's much clearer now.

    I do have a lot of data I don't want to loose, graphical kids of things that I painted that I would never be able to replace, even if I had the time, business correspondence, custom scripts that I rely on to keep my small business running properly, and so on.

    I use the data partition so that all my email files, all my graphics files, those vital scripts, and other odds and ends that are of utmost importance to facilitate backups to my adult son's machine. His important data files are likewise backed up to my data partition. That system is as safe as an external drive system; both would fail if there were a fire. 4shared is offering 15GB of storage space free, and I want to look into that further as an additional and/or alternative backup system. That would provide me with more than enough storage space to back up my data, though not for the executable application files stored on the same disc. Those, of course, are easily recovered from the web.

    I didn't use "tinkering" in a derogatory way. It's a word I use when doing something that I don't know a lot about, but enjoy doing anyway. To my thinking, tinkering is a right brain activity, and when I do, I loose track of the passage of time, and of things going on around me. The scan log has been submitted, and I would very much like to continue at your convenience.
     
  13. flavallee

    flavallee Frank Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    63,592
    I'm aware that you didn't use the work "tinkering" in a negative way. ;)

    Using a company that backs up and saves your personal data on a web server might be a good idea. (y)

    ----------------------------------------------------------

    You're using a LOT of programs and extras that I'm not familiar with, so I don't know how much we can trim down the startup load.

    Click Start - Run, then type in MSCONFIG and then click OK - "Startup" tab.

    Write down only the names in the "Startup Item" that have a checkmark next to them.

    If the "Startup Item" column isn't wide enough to see the entire name of any of them, widen the column.

    Submit those names here in a vertical list, and make sure to spell them EXACTLY as you see them there.

    ----------------------------------------------------------
     
  14. MallyMcGinnis

    MallyMcGinnis Thread Starter

    Joined:
    May 26, 2011
    Messages:
    63
    The mouse still does have long delays before the command is executed a lot of the time. So, here goes:

    • dumprep 0 -k
    • visicom_antiphishing
    • AdobeARM
    • breakaway (an audio enhancer which needs to startup at boot)
    • MpsOnn
    • DateInTray (tiny calendar utility)
    • dailyorg (reminds me of daily, weekly, and annual events - necessary)
    • liveonline_3932272 (associated with a tiny local thermometer & weather alert utility from local TV station)
    • UpdaterStartupUtility
    • Acrotray
    • NvCpl
    • RunDLL32
    • nwiz
    • RTHDCPL
    • APSDaemon
    • SetPoint (required utility for my Logitech wireless mouse & keyboard)
    • msseces
    • jusched
    • Atomic (maintains accurate time on my machine by comparison to an atomic clock)
    • ctfmon
    • dailyorg (reminds me of daily, weekly, and annual events - necessary)
    • SUPERAntiSpyware
    • DateInTray (tiny calendar utility)
    • liveonline_3932272 (associated with a tiny local thermometer & weather alert utility from local TV station)
    • Paraben's Daily Organizer 3.5 (reminds me of daily, weekly, and annual events - necessary)
    • WPXI Desktop Alert (associated with a tiny local thermometer & weather alert utility from local TV station)
    • Impulse Now
    • MailWasherPro (displays new email at any of my POP3 email accounts; allows me to read, delete, and even bounce messages while still on server. It alerts me when a new email message hits any of those accounts - in use constantly)
    • Paraben's Daily Organizer 3.5 (reminds me of daily, weekly, and annual events - necessary)
    • WPXI Desktop Alert (associated with a tiny local thermometer & weather alert utility from local TV station)
    I've commented on the things about which I know. I don't know why so much duplication exists.
     
  15. flavallee

    flavallee Frank Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    63,592
    All those "reminder" and "alert" apps that you have running all the time instead of starting them when needed may be contributing to the problem.

    Anyway, let's get the startup load trimmed down and then see if things improve.

    -------------------------------------------------

    Go back to Start - Run - MSCONFIG - OK - "Startup" tab.

    Remove the checkmark in these startup entries:

    dumprep 0 -k

    AdobeARM

    Acrotray

    NvCpl

    RunDLL32

    nwiz

    RTHDCPL

    jusched

    SUPERAntiSpyware


    After you're done, click Apply - OK/Close - Exit Without Restart.

    Go to Start - Run - SERVICES.MSC - OK.

    Expand the services window so you can see the list clearly.

    Double-click on these service entries, one at a time, to open their properties window:

    Adobe Flash Player Update Service

    FLEXnet Licensing Service

    NVIDIA Driver Helper Service

    NVIDIA Update Service Daemon

    SwitchBoard


    If "Startup Type" is set on Automatic, change it to Manual, then click Apply - OK.

    After you're done, close the services window and then restart the computer.

    When the small System Configuration Utility window appears, ignore its message.

    Put a checkmark in the lower left of that window BEFORE you click OK to close it.

    Use the computer for awhile and see if things have improved any.

    -------------------------------------------------
     
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